As a Security Analyst at Velera(formerly Co-op Solutions), I apply my knowledge and skills in cybersecurity, operational planning, and teamwork to protect the data and systems of our clients. I am also an ISC2 Candidate, pursuing the prestigious certifications to advance my career and demonstrate my proficiency in the field.I have over two years of experience in the health, wellness, technology, and fitness industries, where I developed strong problem-solving, leadership, and communication skills. I am passionate about learning new technologies and techniques, and I enjoy participating in OSINT challenges and events. I am currently studying Cybersecurity at Des Moines Area Community College, aiming to enhance my expertise and contribute to the security and well-being of the society.
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Information Security AnalystVeleraMankato, Mn, Us
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Security Analyst IVelera Nov 2023 - PresentDes Moines, Iowa, United StatesFormerly Co-op Solutions.Experienced Security Analyst with a strong background in investigating and resolving phishing incidents, completing nearly 2000 in 6 months. Skilled in writing procedure/policy changes and conducting network intrusion investigations. Proven ability to enhance security postures through proactive measures. Proficient with ServiceNow and Rapid7 platforms.
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StudentDes Moines Area Community College Jan 2023 - PresentAnkeny, Iowa, United StatesCompleting a comprehensive two-year cybersecurity degree program encompassing a wide range of topics. Proficient in Linux, database management, CySA+ (Cybersecurity Analyst) content, ethical hacking techniques, and server management. Applied knowledge in practical scenarios to develop a strong foundation in cybersecurity principles and practices. -
Clinic ManagerPeak Performance For Men Jun 2021 - Aug 2022Des Moines, Iowa, United StatesDynamic clinic manager with a track record of overseeing a men's health clinic, driving nearly 2 million in sales revenue over 16 months. Managed all facets of clinic operations, including ordering, staff training, scheduling, and addressing customer complaints. Adept at fostering a positive clinic environment while ensuring operational efficiency and customer satisfaction.
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Front Of House ManagerTenx Adventures, L.L.C. Jan 2020 - Nov 2020The BeerhouseAs a front-of-house manager at a bar/restaurant during COVID, successfully implemented a profitable to-go model during shutdowns and later managed operations generating nearly 300k in business over approximately 5 months of public operation. Led ordering and procurement of specialty beers, managed scheduling, and addressed customer complaints. Additionally, served as the head bartender, consistently providing exceptional service six nights a week until close. -
Public Safety OfficerBroadlawns Medical Center Feb 2017 - Sep 2018Des Moines, Iowa AreaExperienced hospital security officer dedicated to ensuring the safety and security of hospital grounds and personnel. Skilled in managing dangerous and physical situations, particularly with psychiatric patients exhibiting violent, angry, or out-of-control behavior. Committed to maintaining a secure environment while providing compassionate and effective assistance during challenging circumstances. -
BartenderBarmuda Companies Dec 2012 - Mar 2018Joker'S Nightclub Des Moines, IaSeasoned bartender and security trainer with six years of experience at a downtown nightclub generating over a million in yearly revenue. Consistently achieved a weekly average of over 10k in personal sales. Proficient in training staff in security protocols while delivering exceptional customer service in a high-volume, fast-paced environment. -
Physician SubstituteOctapharma Plasma, Inc. Jul 2015 - Aug 2016Des Moines, IaSkilled physician substitute at a plasma donation center with expertise in examining and approving new donors, evaluating test results, and explaining deferments. Proficient in assessing and treating emergency situations on the donor floor. Cross-trained in all aspects of the donor experience, ensuring a comprehensive understanding of center operations. -
ParamedicLucas County Medical Center Feb 2015 - Apr 2015Lucas County, IowaExperienced county 911 paramedic with a background in rural hospital-based emergency care. Skilled in providing advanced life support in high-pressure situations. Additionally, provided care to patients in the emergency room and assisted on hospital floors, demonstrating adaptability and a strong commitment to patient care.
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ParamedicFraser Ambulance Service Aug 2014 - Feb 2015Dedicated paramedic with experience in a major metropolitan area, providing emergency medical services through 911 response and private ambulance contracts. Skilled in delivering advanced life support in fast-paced environments. Demonstrated ability to provide quality care in diverse settings, contributing to positive patient outcomes.
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Level 2 Technical Support Specialist, Panterra NetworksCaleris May 2011 - Aug 2012Newton, IaExperienced Level 2 Technical Support Representative with a focus on VoIP phone service and business integration suite. Proficient in diagnosing and resolving complex technical issues, providing excellent customer service to ensure seamless operation of communication systems. Adept at troubleshooting and implementing solutions to optimize business communication processes.
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SoldierU.S. Army Feb 2005 - Feb 2011Dedicated United States Army soldier with a background as a transportation specialist and combat lifesaver. Completed medic schooling with aspirations in that field, though contract expiration led to a shift in career path. Demonstrated commitment to service, teamwork, and lifesaving skills in challenging environments.
Rich Palmer Education Details
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Cybersecurity
Frequently Asked Questions about Rich Palmer
What company does Rich Palmer work for?
Rich Palmer works for Velera
What is Rich Palmer's role at the current company?
Rich Palmer's current role is Information Security Analyst.
What schools did Rich Palmer attend?
Rich Palmer attended Sans Technology Institute, Des Moines Area Community College.
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Rich Palmer
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Rich Palmer
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Rich Palmer
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Rich Palmer
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