• Served as a liaison between event organizers, the public and city departments for coordination of over 80 events in city parks, including the award winning, 365 acre Columbia Park• Coordinated the operation of the city’s outdoor swimming pool and aquatics programs; created a brand new lifeguard manual, created a new public swim fee and time schedule, and implemented new programming to maximize the customers’ experience• Planned, organized and implemented new recreational programs for youth, adult and senior populations to expand the departments offerings

• Managed all administrative duties for the city’s outdoor swimming pool including: pre-season preparation, scheduling, timecards, money deposits, customer relations• Hired, trained and supervised 25+ employees

• Assisted recreation staff with the planning and coordination of youth and adult programs and sports leagues, e.g. basketball, volleyball, softball, etc.• Supervised facilities, programs, tournaments and part-time staff

• Provided customer service at the front desk of the city’s recreation office and the Southridge Sports & Events Complex (an award winning, 52 acre multi-sports development)• Answered phones, registered customers for programs, and assisted recreation staff as needed

• Assisted in the planning and coordination of the department’s summer special events, tournaments, and recreational programs including: Day Camp, youth/adult softball leagues and tournaments, youth soccer tournament, adult pickleball tournament, National Night Out & City Night event• Responsibilities included: assisting with hiring of part-time staff, scheduling games, planning activities, coordinating volunteers, managing scores and brackets, etc.

• Responsible for a group of 10-15 children on a daily basis• Ensured children’s safety, managed children’s behavior, and acted as a role model • Planned and implemented a weekly schedule; activities included: science, cooking, reading, games, art, fitness, field trips, etc.

• Served as an ambassador by establishing an open and engaging line of communication between EWU and its supporters• Called alumni, parents and friends of EWU to build rapport, update demographic information and acquire gifts to the Annual Fund• Worked with other callers in a team oriented environment to further the development of the student calling program and reach goals