Richelle Lani Tio Email & Phone Number
Who is Richelle Lani Tio? Overview
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Richelle Lani Tio is listed as Global Tools SME at DXC Technology, a with 83579 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Richelle Lani Tio.
Email format at DXC Technology
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About Richelle Lani Tio
IT leader with more than 10 years of experience in ITIL Service Operations. SAP SD certified consultant. Agile practitioner. Global Tools Subject Matter Expert.Currently a Global Tools SME responsible for tools training, guidance and enablement support for MS Office 365 apps such as MS Teams, MS Planner, MS Power Automate, and MS To Do. Knowledgeable in GitHub. In the same team, was an Agile Product Owner for Knowledge Management systems in SharePoint.Was Service Manager of SAP Operations Control Center Team delivering system and application health monitoring, analysis, visualization and automation services to SAP Service Management team supporting multiple service lines including Supply Chain, Financial Services, Business Warehouse, and PI Application Services. Knowledgeable on monitoring technologies such as SAP Solution Manager Technical Monitoring, SAP Solution Manager Business Process Monitoring, HP BAC/BSM, and SAP CCMS.Has 6 years of ITIL experience in Service Level Management and Business Relationship Management as Delivery Line Manager and OCC Manager. Collaborated with stakeholders from different service lines - customers, team leads, and process managers to drive service improvement.Experienced in leading and mentoring SAP SD L2 specialists and SAP OCC operators. Has total of 10 years of experience in ITIL Service Operations (Incident, Event and Problem Management), taking different roles as SAP SD Service Category Lead, SAP SD Incident and Problem Management Specialist, and OCC Manager. Specialties: SAP OCC; SAP SD certified; IT Service Management; ITIL Foundations v3 certified, ITIL Service Offerings and Agreements certified
Richelle Lani Tio's current company
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Richelle Lani Tio work experience
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Global Tools SmeMS TeamsMS Power Automate MS PlannerJIRAGitHubAgile
Colleagues at DXC Technology
Other employees you can reach at dxc.technology. View company contacts for 83579 employees →
Ram Durgam
Colleague at Dxc TechnologyHyderabad, Telangana, India
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Scott Garry
Colleague at Dxc TechnologyGreater Perth Area, Australia
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Chris Cox
Colleague at Dxc TechnologyDudley, England, United Kingdom
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Jong Shyan Tee
Colleague at Dxc TechnologyWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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Kiril Georgiev
Colleague at Dxc TechnologyLozenets, Sofia City, Bulgaria
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Biswajit Saha
Colleague at Dxc TechnologyKolkata, West Bengal, India
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Kanyakumari Byalal
Colleague at Dxc TechnologyBengaluru, Karnataka, India
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Harshada Khairnar
Colleague at Dxc TechnologyMumbai, Maharashtra, India
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Tasmiya Banu
Colleague at Dxc TechnologyBengaluru, Karnataka, India
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Kinjalika Srivastava
Colleague at Dxc TechnologyDelhi, India
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Frequently asked questions about Richelle Lani Tio
Quick answers generated from the profile data available on this page.
What company does Richelle Lani Tio work for?
Richelle Lani Tio works for DXC Technology.
What is Richelle Lani Tio's role at DXC Technology?
Richelle Lani Tio is listed as Global Tools SME at DXC Technology.
Where is Richelle Lani Tio based?
Richelle Lani Tio is based in Metro Manila, National Capital Region, Philippines while working with DXC Technology.
What companies has Richelle Lani Tio worked for?
Richelle Lani Tio has worked for Dxc Technology.
Who are Richelle Lani Tio's colleagues at DXC Technology?
Richelle Lani Tio's colleagues at DXC Technology include Ram Durgam, Scott Garry, Chris Cox, Jong Shyan Tee, and Kiril Georgiev.
How can I contact Richelle Lani Tio?
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