Richard Forrest is a Innovative & proven Leadership Professional with a Customer Experience lead approach to Business & Team Development, Sales Management and Performance & Process Improvement.... Colleagues describe them as "I worked with Richard in the recruiting process for an automotive position early this spring; even from the first discussion we had I was impressed with his professionalism; he is focused on facts and key information from which he determines if the candidate is a good fit for the job. After the first phase, Richard advised me professionally in every step of the recruiting process. He made himself available anytime and always called back to give me support and information. I had to… Show more" and "Richard is a very detailed-orientated and produces great results, he always followed up to see if everything was ok, he really went the extra mile, and he is very friendly, he is an asset to the company. "
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Company DirectorInnovate Resourcing Limited Sep 2014 - Apr 2017Birmingham, United KingdomAbout UsInnovate Resourcing is a specialist Birmingham based company, providing bespoke permanent and contract recruitment solutions nationwide.With a wealth of experience in the engineering and technical recruitment markets, across a variety of sectors including automotive, aerospace and off-highway, we offer a professional and flexible approach to specialist recruitment.Integrity and communication is at the heart of everything we do, providing unparalleled commitment and service levels to our clients and candidates alike.ClientsAddressing the ever growing misconception of a candidate shortage, our mission is to reach further into the UK and European engineering and technical talent pool, proactively going that extra mile to find you the right people for your business.Through focusing primarily on a passive talent acquisition strategy and not being reliant solely on traditional recruitment methods, as well as taking the time to better understand your business and your requirements, our aim is to introduce candidates beyond the reach of our competitors.Client Services Offered;-• Permanent & Contract Recruitment Solutions• Search & Selection – UK & Europe• Head Hunting – UK & Europe• Retained Search – UK & Europe• Psychometric & Personality Profiling• Market Research (including salary surveys)• Targeted Recruitment ExhibitionsCandidatesWe pride ourselves on working with the best engineering and technical professionals within our market place. Offering a proactive, honest and personable service, and by taking the time to learn about you, your aspirations and career objectives, we can open up exclusive opportunities within some of the UK’s leading engineering and technical organisations.Candidate Services Offered;-• Permanent & Contract Recruitment• CV Advice• Interview Guidance• Presentation Support• Proactive Marketing
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Managing Consultant - Engineering TeamConcept Resourcing Sep 2010 - Aug 2014Dudley, United KingdomConcept Resourcing is a leading recruitment company providing permanent and contract resource solutions throughout the UK. Our Divisions include:Information TechnologyEngineeringField Engineering Project ServicesHealthcareEstablished in 2000 and now celebrating 12 years of success, we are the preferred staffing partner to a broad and prestigious portfolio of clients in both the private and public sector. Our philosophy is simple: to provide a dependable and professional recruitment service. Our success is based on delivering the highest quality candidates to your requirements. Last year we supplied over 1000 people across the UK into new permanent or contract positions. We are an Investors in People accredited company and also an approved Government Procurement Service supplier.Engineering TeamOur Engineering Division has established a solid, professional and very successful reputation amongst many of the UK’s largest organisations and OEM’s. Our continuous investment in state of the art recruitment software and a comprehensive real-time candidate database, combined with our consultative and bespoke approach to specialist recruitment puts us at the forefront of our competitors and guarantees a qualified, efficient and transparent service to both our clients and candidates.Our key markets include:• Off-Highway• Automotive• Aerospace• Oil & Gas• HGV & Commercial Vehicles• Plant & Construction EquipmentWe regularly recruit for positions such as:• Mechanical Design• Electrical & Electronic Design• Software & Controls• Stress & Development• NPI / Prototype• Project Engineering• Systems & Applications• Quality & Manufacturing• Engineering Management• Mechanical Engineering (Technicians, Fitters & Mechanics)• Service Support & AdministrationTo find out how we can help you please contact us on 0844 800 6600 or visit www.conceptresourcing.com
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Branch ManagerAm 2 Pm Recruitment Solutions Ltd Sep 2007 - Aug 2010WednesburyAM2PM Recruitment Solutions Ltd are a Market Leader in Logistics and Industrial recruitment, with a strong customer portfolio, including some of the largest employers in the UK.Key ResponsibilitiesOversee all Branch Management functions, including sales planning, key account management, customer relationship development, contract negotiations and client fulfilment. Facilitate and monitor P&L and budget responsibilities. Provide cross-functional team training, coaching and mentoring. Design, implement and adjust various sales plans and strategies, with a focus on maximising market share of local key accounts. Re-designed, improved upon and implemented new back office policies, procedures and paperwork, improving efficiency throughout the branch, as well as modernising corporate image and presentation.Selected Achievements:• Personally invoiced over £450,000 during 2009, a recession year, of which included over £85,000 gross profit• Delivered a total Branch turnover for Wednesbury in excess of £1,000,000 for 2009• Consistently AM2PM’s top non-directorial biller across all Branches
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Customer Service ManagerAudi Uk May 2005 - Sep 2007Walsall, United KingdomAudi are a global leader in the production and manufacture of prestige automobiles.Key ResponsibilitiesTake ownership and manage a high volume of queries and complaints presented by Audi buyers, responsible for all customers in the London area and Scotland in its entirety. Conducted thorough investigations into each case individually, responding personally to each and every e-mail or call taken. Key decision making regarding monetary goodwill gestures, vehicle buy-backs and dealership incentives. Provided the highest levels of customer service and professionalism, whilst promoting the brand in a positive and effective manner, ensuring customer retention and loyalty.
Richard Forrest Education Details
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Ilm Level 5 (Institute Of Leadership And Management)Ilm Level 5 Award - Organisational Leadership And Business Management -
Sandwell College -
Alexandra High School & 6Th Form Centre
Frequently Asked Questions about Richard Forrest
What is Richard Forrest's role at the current company?
Richard Forrest's current role is Innovative & proven Leadership Professional with a Customer Experience lead approach to Business & Team Development, Sales Management and Performance & Process Improvement....
What schools did Richard Forrest attend?
Richard Forrest attended Ilm Level 5 (Institute Of Leadership And Management), Sandwell College, Alexandra High School & 6th Form Centre.
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