Richard Boardman Email & Phone Number

Little Rock, Arkansas, United States

Tucson, Arizona, United States

Helped open new facility and currently managing the rehabilitation department to improve patient outcomes. I am also tasked with leading the patient advocacy program and improving our HCAHPS scores. In addition to these responsibilities, I have helps our facility improve our mobility scores by 30% or more since opening day.

Fort Smith, Arkansas, United States

■ Sense of urgency transformed “time to evaluation” KPI from 30% compliance to 100%, influencing the entire team’s productivity. ■ Improved outcomes for cognitive & swallowing patients, reduced time for evaluation of stroke patients after admission by 2 days and helped a number of patients achieve miraculous results.

Ozark, Arkansas, United States

■ Owned and managed a successful pediatric therapy clinic.■ Built a successful practice from the ground up employing 14 and managing all aspects of operations, sales, and finance.■ In a 10 year period, conducted highest volume of modified barium swallow studies statewide and repeatedly asked to present expertise at state conferences.■ Achieved 50% bump in efficiency with higher quality outcomes per patient, winning a contract expansion that saw a 7.5X increase in monthly visit growth.■ Grew a business from a ‘one man’ operation to a multi-disciplinary team covering 5 counties and 3.5X revenue growth in one year.■ In a saturated market, sourced a new and unique revenue stream in an underserved market that resulted in 42.9% revenue growth.■ Early adopter of leading edge technologies and methodologies improving patient outcomes while also understanding key billing protocols increasing profitability margin 2X per appointment.■ Acquired an additional practice expanding the business and its offerings; cut operating costs by 25% and grew gross revenue by 3X in the first 2 years post-acquisition.■ Uncovered market opportunity, added new resources to staff the need and improved profit by 38% in 12 months’ time.■ Proudly earned the designation of being an ‘employer of choice’ enabling the attraction of top talent and maintaining very low turnover rates that allowed for consistent year-over-year growth.■ Created a respectful work environment offering competitive pay that was the foundation for creating a stable, reliable practice that quickly became the ‘go-to’ resource in the area for specialty services.

Fort Smith, Arkansas, United States

■ Stepped in to fill a void from an exiting therapist in a regional rehabilitation facility, improving productivity and increasing the number of treated patients.■ Provided a new and modern approach and therapy techniques improving patient outcomes despite team resistance to the contrary.■ Led by example achieving an almost unheard of 90% efficiency rating, improving productivity and profitability for the department.

Doctorate, Health/Health Care Administration/Management, 4.0

Master Of Science, Health/Health Care Administration/Management, 4.0

Master'S Degree, Speech-Language Pathology/Pathologist