• Marketing Management: Support day-to-day operations including marketing campaigns, promotion and projectsPerform monthly and annual reporting,marketing analysis and research on competition and industry trends.Participate exhibition such as ILTM, ITB China, build up network with upscale tailored agents• Relationship Management: Maintain relationships with existing partners and help manage unique situations where guest discomfort is to be avoided;Act as contact to train and educate partners on various told, connectivity solutions, payment and billing alternatives, and other partner-facing systems or services; Build strong relationships with Market Managers to collaborate on partners’ best interests• Portfolio Management: Maintain the quality of homes in the portfolio and the accuracy of condition status; Ensure homes are ready for guest arrivals and share information with relevant department as it pertains to an arrival; Manage and report on guest feedback; communicate results with managers, as needed; Ensure listings are up-to-date and maintained• Regions Covered: China, Hawaii, Thailand, Indonesia, Los Angeles, Mauritius, Maldives

• Handled daily purchasing orders of items, engineering projects, service and food• Created the department guide for the upcoming 3 trainees per year• Established outstanding order follow-up procedure to ensure the on-time delivery

• Participated WIFC project, researched financial index of 19 five stars hotels in CBD, Chengdu• Participated Lanrun estate’s project, researched shopping behavior and demand of in Quqiaoarea by collecting 50 questionnaires• Participated Heneng estate's project, researched demand of residence in Tianfu software park, Chengdu.• Researched and updated Grade A office building and shopping mall for briefing of Chengdu’sMarket in quarter two, 2015• Optimized the excel database sheet by formula, shortened 30% time to arrange the data