Rich Miller Email & Phone Number

Florida, United States

Fort Myers, Florida Area

▪ Scrupulously provide detailed inspection in South District of Florida all in compliance and enforcement of National Pollutant Discharge Elimination System (NPDES) while handling the training, outreach, and development of NPDES’ construction and industrial supervision.▪ Immediately recognize complaints of the public while implementing best response resolution and investigation.▪ Create a detail-oriented method of file organization and documentation of data entries, site plans, inspection evaluation, data research, corporate reports, and stormwater pollution prevention plans.▪ Effectively perform proper standards in operations such as hazardous waste inspections, wastewater inspection, waste cleanup, storage tanks management, and appropriate solid waste handling.

Cape Coral, Fl

▪ Assisted customers with selecting the best garage door accessory within their desired budget while upselling products relative to the desired purchase to boost up the company’s overall sales while maintaining the efficiency, consistency, and quality assurance of general service quality.▪ Identified customers’ needs and demands to monitor items that need more attention and build reports such as sales and information reports to maintain sales and marketing quality standards.▪ Administered crucial troubleshooting, coaching, and complaint resolution support to all the customers and staff while developing efficient and innovative methods aiming to improve performance productivity.▪ Developed legally adherent and cost-effective procedures for the most efficient and effective sales operations while establishing long-term mutually beneficial professional relationships with all clients to promote customer loyalty and possibly gain additional business from client referrals due to the customer’s satisfaction.

Cape Coral, Fl

▪ Worked closely with teams to prioritize objectives, implement strategic solutions, and maintain consumer satisfaction while coordinating the daily customer service operations along with assisting administrative activities including sales processes, orders, payments, and data reporting.▪ Provided prime, exceptional interpersonal communication skill upselling garage doors while actively providing high-quality technical service every weekday night and every other weekend. ▪ Abided on all store operations procedures regarding cash handling, work etiquette, and proper customer relations and all store guideline concerning proper hygiene, dress code, and work ethic.▪ Provided customers with detailed information anything about the product offerings or repair services while keeping a systemized record of personal and business data, monitoring the comprehensive activity of the company in alignment to the local and national laws and regulations standard.

Fort Myers, Florida Area

▪ Proactively performed an efficient weekly inspection of expected construction sites throughout Southwest Florida spanning from Sarasota to Naples while adequately completing work orders.▪ Consistently communique report findings to clients in a coordinated and expeditious manner.▪ Implemented a conscientious document system of updated inspection reports and presentation through the utilization of e-mail and other technical tools and software maximizing general productivity.▪ Proven vehement leadership, strategic and motivational aptitudes including the capacity to lead, manage, and build up strong, influential relationships, across and down multiple business and technology organizations.

Fort Myers, Florida Area

▪ Regularly conducted complex discovery and preventive stormwater maintenance field inspection of both private and public stormwater facilities to effectively support district stormwater projects and programs while ensuring compliance with local, state, and federal laws and standards.▪ Ensured comprehensive service knowledge about the industry to deliver a more competent sales presentation instilling faith, trust, and customer respect that results in positive customer experience.▪ Manifested versatility by meeting both client and company’s needs with exemplary high-satisfactory outputs.▪ Actively participated in the coordination of on-site development training, compliance training, and general inspection to successively broaden knowledge and experience beneficial for reaching the company’s objectives.