Recruited to help implement and create safety procedures that would lead the company in a new direction towards a safer work environment. Guiding the startup and management of a full spectrum of safety operations, systems and programs. Worked with senior management to create Safety policies and procedures; recruit employees; create safety training practices; and develop orientation, training and incentive programs. Manage Incident reports and Driver DOT records. Consult Owners in proper Insurance Policies as well as Claims procedures.

Recruited to fulfill a broad range of functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Resolved conflicts between employees and insurance carriers, coordinated health, safety and environment procedures to promote employee wellness and retention. While leading the company to a consistent increase of 25-35% in new business and profitability per year since opening in 2005. Ending with purchasing the business from prior owner in 2009

Brought in to further the growth of the Agency’s commercial book of business. Recruited and trained new hires on proper sales techniques as well as commercial insurance products. Directly involved in the increase of sales by 43% in first year by increasing product knowledge in employees. Assisted Agent in turning agency’s book of business 65% more profitable for Farmers Insurance Group by offering One-on-One risk management services to our commercial clients. Which resulted in less claims made; keeping premiums from increasing for clients.