Richard Riley Email & Phone Number

Bloomington/Normal, Illinois Area

Bloomington/Normal, Illinois Area

Prepare and coach candidates on resume changes for presentation to clientsCoach candidates in order to prepare them for the client interview processMaintain database of recruiters, vendors and consultants on a daily/weekly/monthly basisNegotiate rates with vendors for C2C and C2H contractsNegotiate salary and work package deals with shortlisted candidatesLine up first and second rounds of technical interviews with both the interviewer and the candidateSource resumes from multiple job portals across multiple IT domainsCompare resumes of candidates with niche skills such as QA, .NET, Project Coordination, AEM, etc.Conduct initial round of discussions with candidates to ensure their skill is in line with client business requirementsNetwork with IT professionals in order to bring them on as valued consultantsMaintain a social media presence in order to recruit and source qualified candidates

East Peoria, Il.

Project DescriptionThe Managed File Transfer project with Caterpillar was initiated due to vendor contact information being maintained on a legacy server that was slated for an upgrade to Sterling Integrator. The MFT team was created in order to facilitate this update, requiring the contact and assistance of Caterpillar business partners, worldwide.Roles and ResponsibilitiesConducted interviews and investigations with trading partners to determine their current file transfer needs Created FT Sterling Integrator and Sterling File Gateway setups in both test and production environments Provided troubleshooting and support for 2nd, and 3rd level SFTP/FTPS/FTP related MFT issuesConfigured migrations from legacy systems as well as new SI (Sterling Integrator) MFT accountsFacilitated SFTP software training with various dealers and trading partners around the globe

Bloomington/Normal, Illinois Area

Created and managed documents, records and charts using Sharepoint to collaborate.Determined shared dependencies between various projects to create roadmaps and Gantt charts to better align work efforts.Managed distribution lists and meeting invites for effective and efficient team cooperation.Prepared and shared, via Lync, Powerpoint presentations for management overview and understanding of inter-related projects.Updated process charts and flow diagrams across multiple work efforts.Participated in the capture of requirements and project dependencies.Ran management resource reports for upper management detailing resource allocations across projects to make better use of project budgets.Prepared Consolidated Resource Reports detailing Customer Communication onboarding/offboarding of resources.

Bloomington/Normal, Illinois Area

Wrote functional requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams and other supporting documentation.Developed backend and frontend website for client using HTML, CSS, JavaScript, PHP, LAMP, and SQL to analyze and collect customer data.Analyzed components of a process to optimize the functionality of the system.Estimated work effort to keep current with business plan.Presented and articulated complex concepts to both the business and the client.

Bloomington/Normal, Illinois Area

Liaison between business clients, installers and agent staff to facilitate a successful software/hardware install.Engaged in analyzing and troubleshooting a vast variety of technical errors in an efficient and timely manner both at a high level and in detail.Interacted with business support systems to document each customer interaction - in great detail - per stringent specifications.Coordinated with multiple teams as well as worked independently to satisfy customer expectations.Articulated to clients complex technical concepts, assisted in educating clients about their issue.

B.A., Finance

A.A.