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Rich Schaeffer Email & Phone Number

Senior Technology Consultant at Spirent Communications
Location: Douglasville, Georgia, United States 10 work roles 2 schools
1 work email found @spirent.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Senior Technology Consultant
Location
Douglasville, Georgia, United States
Company size

Who is Rich Schaeffer? Overview

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Quick answer

Rich Schaeffer is listed as Senior Technology Consultant at Spirent Communications, a company with 1925 employees, based in Douglasville, Georgia, United States. AeroLeads shows a work email signal at spirent.com and a matched LinkedIn profile for Rich Schaeffer.

Rich Schaeffer previously worked as System Engineer at Spirent Communications and Service Delivery Engineer II at Cox Communications. Rich Schaeffer holds Bs, Business Administration from University Of Phoenix.

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{first}.{last}@spirent.com
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Profile bio

About Rich Schaeffer

Telecommunications professional with technical knowledge of network configuration, validation, testing, fault isolation, performance monitoring, and service assurance. Knowledge of voice and data networks and services using TDM, SDH/SONET, Ethernet, IP, MPLS, Cable, Microwave, Wireless, Cellular, Frame Relay, ATM, ISDN, DOCSIS, Mobile Backhaul, and DSL. Support sales, business development, technical support, product management, and services organizations through the sales, design, implementation, trouble shooting, and development of test, diagnostic, performance monitoring and service assurance solutions for customers. On a global scale, perform trials, demos, and implementation. Gather requirements, identify trends, identify defects or required modifications, manage all aspects of customer technical management and act as a key contributor to troubled accounts through managing expectations, identifying issues, and implementing resoluitons. Educated customers on systems and technology. Worked as Network Operations Center technician and manager managing complex networks, managed customer services and technicians with similar duties. Introduced systems needed to reduce fault isolation times, empower employees, manage day to day business actives, and improve customer experience. Spirent Data Analytics SME with extensive understanding of Data management, Data correlation and Data analysis. SME on Spirent Analytics platform which provides data enrichment and data analysis for information from lab testing to network performance and product realization.

Listed skills include Integration, Mpls, Telecommunications, Tdm, and 46 others.

Current workplace

Rich Schaeffer's current company

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Spirent Communications
Spirent Communications
Senior Technology Consultant
san jose, california, united states
Website
Employees
1925
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10 roles · 45 years

Rich Schaeffer work experience

A career timeline built from the work history available for this profile.

Senior Technology Consultant

Current

United States

Provide technical solution guidance to ATT for network/lab testing, performance monitoring, and network performance realization. From lab to live. Comprehensive Spirent solutions advocate. Mobility, Enterprise, Core, Security, Deep packet / protocol emulation. Currently supporting adoption of Spirent's Visionworks Analytics solution, where collection of.

Aug 2022 - Present

System Engineer

Greater Atlanta Area

Technical Sales. Identify key contacts within existing and new customer base and build technical relationships. Help identify key areas where Spirent products provide the best solution and to better understand customer and industry direction in regard to Ethernet, Wi-Fi and other Telecommunications services testing and performance monitoring. Perform.

Service Delivery Engineer Ii

Tier 4 support of Ethernet and IP products, services, network infrastructure, and operations support systems for Cox Business. Includes identifying and defining requirements, and scoping operational support solutions for network operations, service delivery, and service management.

Sep 2012 - Jun 2013

Senior Member Of Technical Staff

Spirent Communicaitons

Responsible for knowing all of Spirent Communications' Service Assurance equipment and systems so that their benefits can be demonstrated and explained to customers in order to generate sales. Also responsible for system implementation,product requirements gathering, defect identification and resolution, and new market initiatives and solutions on a global.

1996 - 2012 ~16 yrs

Solutions Engineer / Solutions Consultant

Crawley, West Sussex, United Kingdom

Support of trials, demos, and implementation of Spirent equipment and systems for EMEA. Worked extensively on BT 21CN project testing and implementing solutions for DSL testing and monitoring. Worked extensively with vendors such as Huawei, Teradyne, Nortel, and Ericsson to insure full operational capabilities of test and access solutions and to validate.

2005 - 2007 ~2 yrs

Solutions Consultant / Marketing Product Specialist

Spirent Communications

Munich Germany

Worked extensively on trial and proof of concept testing for DSL maintenance and monitoring solutions specifically with Belgacom. Helped develop in chassis DSL test access module for Alcatel DSLAMs. Worked extensively with vendors such as Marconi, Ericcson, Alcatel, Tyco, and others to develop and test interoperability of Spirent equipment for DSL.

2002 - 2005 ~3 yrs

Regional Support Engineer, Sales Engineer

Hekimain Laboratories / Spirent Communications

Multiple Titles including Manager Systems Operations, Support Engineer, Center Support Manager, Sales Engineer. Reported to both Services and Sales. Job responsibilities however were identical in all positions: Provide on site support for Spirent/Hekimian equipment and systems. While on site, identify customer trends and changes in market in order to.

1996 - 2002 ~6 yrs

Manager Global Network Operations

Syncordia / Concert (British Telecom)

Manged team of highly skilled engineers who managed, maintained and repaired the Global Intelligent Data Network and customer services being carried on that network. Implemented network from ground up and also introduced remote testing to the network to provide more timely fault resolution and performance monitoring. Developed work flows and training.

1992 - 1996 ~4 yrs

Supervisor Private Line Service Center

Sprint

Responsible for overseeing repair and maintenance of Sprint's Private Line Services and back bone network inclusive of all digital cross connects and test systems. Managed teams of up to 5 highly skilled technicians in a extremely stressful and fast pace environment. Designed and implemented work flows, training material, and job aids. Reduced operating.

1988 - 1992 ~4 yrs

Ssgt - Team Lead Mobility Unit

Obtained rank of E-5. Mobile Wide Band Communications (short/long haul) Microwave Radio. Managed team of up to 10 in war readiness system deployments. Selected to participate in MOB Challenge 1987: A collection of the best from the 5 USAF mobility units competing to determine the best group.

1981 - 1988 ~7 yrs
Team & coworkers

Colleagues at Spirent Communications

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2 education records

Rich Schaeffer education

Associates, Applied Systems Technology

Community College United States Airforce
FAQ

Frequently asked questions about Rich Schaeffer

Quick answers generated from the profile data available on this page.

What company does Rich Schaeffer work for?

Rich Schaeffer works for Spirent Communications.

What is Rich Schaeffer's role at Spirent Communications?

Rich Schaeffer is listed as Senior Technology Consultant at Spirent Communications.

What is Rich Schaeffer's email address?

AeroLeads has found 1 work email signal at @spirent.com for Rich Schaeffer at Spirent Communications.

Where is Rich Schaeffer based?

Rich Schaeffer is based in Douglasville, Georgia, United States while working with Spirent Communications.

What companies has Rich Schaeffer worked for?

Rich Schaeffer has worked for Spirent Communications, Cox Communications, Spirent Communicaitons, Hekimain Laboratories / Spirent Communications, and Syncordia / Concert (British Telecom).

Who are Rich Schaeffer's colleagues at Spirent Communications?

Rich Schaeffer's colleagues at Spirent Communications include Diann Cunningham, Kunal Narkar, Bei Xie, 黄歆宇, and Nurul Ulfa Nurul.

How can I contact Rich Schaeffer?

You can use AeroLeads to view verified contact signals for Rich Schaeffer at Spirent Communications, including work email, phone, and LinkedIn data when available.

What schools did Rich Schaeffer attend?

Rich Schaeffer holds Bs, Business Administration from University Of Phoenix.

What skills is Rich Schaeffer known for?

Rich Schaeffer is listed with skills including Integration, Mpls, Telecommunications, Tdm, Mobile Devices, Ethernet, Ip, and Testing.

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