Rich Stefan Email and Phone Number
Rich Stefan work email
- Valid
- Valid
Rich Stefan personal email
Rich Stefan phone numbers
Results-oriented and resourceful healthcare industry executive with expertise in strategic consulting, revenue cycle operations, technology alignment, and financial management. Demonstrated experience in building strong teams and process optimization. Experience and management style that allows for confident and trusted interactions with C-Level executives.
The Salvum Group
View-
Senior ConsultantThe Salvum Group May 2023 - Present
-
Consulting DirectorAcclara Jan 2022 - May 2023* Led numerous initiatives and analyses for client, Providence Health. Identified areas of improvement for Patient Access, including POS collections, patient responsibility estimates, and COB denials. * Led a deep dive review of accounts with self-pay balances that were destined for Bad Debt, identifying rebill opportunities that generated $13.8M in revenue for Providence – a 10x ROI. * Led a work effort to reduce a backlog of accounts in patient access related work queues with a cash impact of $6M. -
Senior Consultant, Strategy And OperationsColburn Hill Group, A Tegria Company Sep 2019 - Jan 2022Engaged by Virginia Commonwealth University (VCU) Health System to improve their financial pre-service (FPS) clearance process. Pre-COVID - As Interim Manager over FPS, updated worklisting technology and associated organizational structure. Implemented partnership meetings with key customers in Radiology and Cardiology.* Days-Out improved by 52%* Cancelled/Rescheduled Appointments reduced by 34%Post-COVID – onboarded new FPS Manager and collaborated on work-from-home planning, process standardization, cross-training, and preparations to meet VCU ramp-up plans and continue to improve performance.* Days-Out improved by an additional 38% * Cancelled/Rescheduled Appointments reduced by an additional 30%Current focus is on reducing Authorization Denials and reducing repeatable actions through automation. -
Senior Consultant, Strategy And OperationsThe Salvum Group Jun 2017 - Sep 2019Engaged by BJC Healthcare to drive down avoidable write-offs, focused on reducing Authorization write-offs. YoY Authorization Write-Offs reduced by 32%. Implemented recommendations included:* Increased staffing and scope of centralized pre-registration and authorization organization* Centralized and standardized the inpatient notification-of-admission process * Vendor selection and implementation of authorization automation technology* Consolidated metrics for measuring patient access qualityExtended by BJC to analyze the Patient Access functions across all hospitals, prior to consolidation, with a focus on organizational design and productivity improvements. Activities have included:* Interviews with patient access leadership across the system* Discussions with Patient Focus Groups * Analysis of feedback from staff survey* Interviews with several external healthcare systems that have consolidated patient access functions * Extensive evaluation of staffing levels based on patient volumes and productivity standards* Qualitative observation of registration processes in all departments* Synthesized information, developed recommendations for improvement, and presented findings to Senior Leadership.
-
Senior Director - TechnologyR1 Rcm 2014 - 2017R1 RCM (formerly Accretive Health) is a leading provider of revenue cycle services and physician advisory services to healthcare providers. Managed IT Production Operations and Support. Took over an underperforming production operations function – reorganized team, implemented metrics, improved communications and customer-focus. * Drove efforts to upgrade the company-wide personal computing environment to meet the demands of HITRUST certification. Established repeatable processes that resulted in audit success and ensured annual compliance.* Developed and implemented organizational structure, processes, and tools to support an ITIL framework. * Improved performance in all areas, exceeding service level objectives in critical production metrics - Data Quality, System Speed, and System Uptime. * Reconfigured and renegotiated contractual relationship with outsourced support vendor (Dell). Developed additional metrics designed to improve performance in critical under-performing areas. -
Senior Director - OperationsR1 Rcm 2011 - 2014Led front-end revenue cycle operations (hospital and professional) at Dartmouth Hitchcock health system. Performed succession planning and built strong front end team through hiring, training, and situational leadership. Managed operational analytics, revenue improvement initiatives, and client partnership.* Exceeded expectations for conversion benefits by 16%.* Increased patient cash by 4%* Changed focus of staff to patient education, improving collection and building trust of client executive team.
-
Senior Director - FinanceR1 Rcm 2006 - 2011Built team that implemented proprietary, managed care contract management solution at all client sites, including people, processes, and technology. Developed data quality program and contract management solution testing procedures. * Performed deep dive financial analytics and recognized over $2M in revenue lift through gain share measurement and quarterly close process.* Earned ‘Star Performer’ award for personally turning around failed implementations, repairing client working relationships and rebuilding client trust.* Managed implementation of contract management solution at largest, most complex clients, in both hospital and large clinic settings
-
Director - Technology Quality AssuranceAt&T 1996 - 2006Built and managed technology quality assurance organization for long distance (LD) business unit, overseeing testing and certification of all business systems supporting new start up from zero to $4.2B in revenue in five years. * Managed team of over 150 people, including onshore, offshore, and vendor (Amdocs) teams. * Collaborated with the Director of Application Development to drive quality improvement initiatives, resulting in 75% reduction in production defects. * Drove entire LD technology organization to CMM Level 2 certification (first organization to achieve certification). -
Senior Manager - ConsultingAccenture 1989 - 1996Developed experience in design, development, and implementation of financial and strategic performance reporting systems across variety of industries.
Rich Stefan Skills
Rich Stefan Education Details
-
Business Administration And Management
Frequently Asked Questions about Rich Stefan
What company does Rich Stefan work for?
Rich Stefan works for The Salvum Group
What is Rich Stefan's role at the current company?
Rich Stefan's current role is Healthcare Industry Executive - Strategic Consulting - Revenue Cycle Operations - Technology.
What is Rich Stefan's email address?
Rich Stefan's email address is rs****@****rcm.com
What is Rich Stefan's direct phone number?
Rich Stefan's direct phone number is (312)-324*****
What schools did Rich Stefan attend?
Rich Stefan attended University Of Notre Dame - Mendoza College Of Business, Washington University In St. Louis - Olin Business School.
What skills is Rich Stefan known for?
Rich Stefan has skills like Process Improvement, Healthcare Information Technology, Project Portfolio Management, Healthcare, Quality Assurance, Business Analysis, Business Process Improvement, Change Management, Consulting, Hospitals, Leadership, Management.
Not the Rich Stefan you were looking for?
-
Richard Stefan
Portfolio Manager | Banking Professional | Financial Solutions & Services | Business Relationship Mgmt. | Team LeaderMiami-Fort Lauderdale Area1gmail.com -
2vendorin.com, stryker.com2 +140220XXXXX
-
Richard Stefan
St Louis, Mo -
2smud.org, smud.org2 +191632XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial