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Richard Taylor Email & Phone Number

Technical Support Manager @ RideCo. | Driving Customer Success at RideCo. On-Demand Transit

Location: Kitchener, Ontario, Canada 7 work roles 2 schools

1 work email found @rideco.com LinkedIn matched

✓ Verified May 2026 4 data sources Profile completeness 100%

Current company

RideCo. On-Demand Transit

Role

Technical Support Manager @ RideCo. | Driving Customer Success

Location

Kitchener, Ontario, Canada

Company size

34 employees

Who is Richard Taylor? Overview

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Quick answer

Richard Taylor is listed as Technical Support Manager @ RideCo. | Driving Customer Success at RideCo. On-Demand Transit, a company with 34 employees, based in Kitchener, Ontario, Canada. AeroLeads shows a work email signal at rideco.com and a matched LinkedIn profile for Richard Taylor.

Richard Taylor previously worked as Technical Customer Support Manager at Rideco. On-Demand Transit and Manager, Technical Support at Social Solutions. Richard Taylor holds Bachelor Of Business Administration - Bba, Business Administration from Memorial University Of Newfoundland.

Company email context

Email format at RideCo. On-Demand Transit

This section adds company-level context without repeating Richard Taylor's masked contact details.

{first}.{last}@rideco.com

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AeroLeads found 1 current-domain work email signal for Richard Taylor. Compare company email patterns before reaching out.

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Profile bio

About Richard Taylor

As the Technical Customer Support Manager at RideCo, I lead a team of specialists who provide customer support for our on-demand microtransit and paratransit solutions. I have over four years of experience in technical support in the SaaS industry.I have strong problem-solving, communication, and collaboration skills, which I leverage to coordinate with other teams and stakeholders, create and update documentation and procedures, and report on technical support data. I am passionate about delivering excellent customer service and improving the user experience of RideCo's innovative and sustainable mobility solutions.

Listed skills include Broadcast Television, Radio Broadcasting, Master Control, Audio Editing, and 10 others.

Current workplace

Richard Taylor's current company

Company context helps verify the profile and gives searchers a useful next step.

Rideco. On-Demand Transit

Technical Support Manager @ RideCo. | Driving Customer Success

waterloo, ontario, canada

Website

rideco.com

Employees

34

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Company profile

View company profile Email format

7 roles

Richard Taylor work experience

A career timeline built from the work history available for this profile.

Technical Customer Support Manager

Current

Rideco. On-Demand Transit

Jul 2021 - Present

Manager, Technical Support

Social Solutions

Waterloo, Ontario, Canada

Managing a global team of Technical Support Specialists. Hiring new staff, coordinating training sessions, escalating/prioritizing customer issues, and reporting on Technical Support data.Creating and updating department documentation and standard operating procedures.

Jan 2021 - Jul 2021

Technical Support Specialist

Social Solutions

Waterloo, ON

Providing customer support via phone, email, and Salesforce for Athena's case-management software. Diagnosing customer queries and identifying potential bugs.Coordinating with other teams to prioritize and resolve complex customer issues. Additional Salesforce administrator and reporting duties.

Apr 2019 - Jan 2021

Master Control Operator

Corus Entertainment

Toronto, Canada Area

Maintaining the continuity of on-air television feeds across Canada by monitoring all programming and signal transmissions from the Master Control Centre.

Nov 2014 - Aug 2017

Radio Master-Control Operator

Cbc

Toronto

Overseeing the transmission of the entire CBC radio network, including over 70 individual audio sources feeding AM, FM, satellite, and internet radio customers across Canada. Duties include technical lineups with production studios, setting up NGCN transmission lines, recovering lost/incorrect signals, and performing periodic phase and level checks.

May 2012 - Sep 2014

Presentation Technician

Cbc

Toronto

Maintaining the continuity of on-air television feeds across Canada by monitoring all programming and signal transmissions from the Media Presentation Centre. Other duties include rolling commercial breaks for live programming, performing technical line-ups with production studios, and editing automation files (iTX).

May 2011 - Sep 2014

Broadcast Technician

Cbc

Toronto, Ontario

On-air video switching and audio mixing in the coordinating studios for high profile shows such as Hockey Night In Canada, FIFA World Cup, Toronto Raptors Basketball, etc. Responsible for ingesting program material, promotional material, and commercials for CBC Television, as well as live VTR operation.

Jun 2009 - May 2011

Team & coworkers

Colleagues at RideCo. On-Demand Transit

Other employees you can reach at rideco.com. View company contacts for 34 employees →

WP

Will Proctor Colleague at Rideco. On-Demand Transit Los Angeles, California, United States, United States View → AS

Armin Sadeghi Colleague at Rideco. On-Demand Transit Canada, Canada View → RA

Rohan Afsan Colleague at Rideco. On-Demand Transit Waterloo, Ontario, Canada, Canada View → YG

Yannier González Colleague at Rideco. On-Demand Transit Kitchener, Ontario, Canada, Canada View → AN

Alex Naylor Colleague at Rideco. On-Demand Transit Waterloo, Ontario, Canada, Canada View → LM

Lisa Massaro Colleague at Rideco. On-Demand Transit Kitchener, Ontario, Canada, Canada View → CP

Cameron Peters Colleague at Rideco. On-Demand Transit Waterloo, Ontario, Canada, Canada View → FS

Fernando Santos Colleague at Rideco. On-Demand Transit Waterloo, Ontario, Canada, Canada View → DM

Darren Maki Colleague at Rideco. On-Demand Transit Kitchener, Ontario, Canada, Canada View → AJ

Alex Jennings, Mmsc. Colleague at Rideco. On-Demand Transit Waterloo, Ontario, Canada, Canada View →

2 education records

Richard Taylor education

Bachelor Of Business Administration - Bba, Business Administration

Memorial University Of Newfoundland

Broadcast Television/Videography

Humber College

FAQ

Frequently asked questions about Richard Taylor

Quick answers generated from the profile data available on this page.

What company does Richard Taylor work for?

Richard Taylor works for RideCo. On-Demand Transit.

What is Richard Taylor's role at RideCo. On-Demand Transit?

Richard Taylor is listed as Technical Support Manager @ RideCo. | Driving Customer Success at RideCo. On-Demand Transit.

What is Richard Taylor's email address?

AeroLeads has found 1 work email signal at @rideco.com for Richard Taylor at RideCo. On-Demand Transit.

Where is Richard Taylor based?

Richard Taylor is based in Kitchener, Ontario, Canada while working with RideCo. On-Demand Transit.

What companies has Richard Taylor worked for?

Richard Taylor has worked for Rideco. On-Demand Transit, Social Solutions, Corus Entertainment, and Cbc.

Who are Richard Taylor's colleagues at RideCo. On-Demand Transit?

Richard Taylor's colleagues at RideCo. On-Demand Transit include Will Proctor, Armin Sadeghi, Rohan Afsan, Yannier González, and Alex Naylor.

How can I contact Richard Taylor?

You can use AeroLeads to view verified contact signals for Richard Taylor at RideCo. On-Demand Transit, including work email, phone, and LinkedIn data when available.

What schools did Richard Taylor attend?

Richard Taylor holds Bachelor Of Business Administration - Bba, Business Administration from Memorial University Of Newfoundland.

What skills is Richard Taylor known for?

Richard Taylor is listed with skills including Broadcast Television, Radio Broadcasting, Master Control, Audio Editing, Digital Tv, Pro Tools, Audio Post Production, and Radio.

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