Jörg Richter

Jörg Richter Email and Phone Number

Head of GTM Strategy and Execution Excellence | COO EMEA Central @ ServiceNow
Munich, BY, DE
Jörg Richter's Location
Greater Munich Metropolitan Area, Germany
Jörg Richter's Contact Details

Jörg Richter personal email

About Jörg Richter

It's amazing what can be done already today with people and technology, plenty of opportunities in the market to realize your 'Next big thing'. It's my passion to apply leadership to make your 'next big thing' happen - together with you, by bridging strategy with execution. With the experience from multiple roles & responsibilities hold in the area of sales & services, engineering & IT, I 'matchmake' people with technology, strategy, investments, offers and business models, to drive GTM success, to build your next business, accelerate and turn-around existing ones. Always staying curious and acting as crawler in your company, digging up the gold nuggets. I enjoy turning my in-depth understanding of technology, the cultural and business mechanics from smaller up to international enterprise companies into value for you, leading the way, exploring and learning every day. You are missing the 'Digital Transformation' buzzword? Well, here it is :-) Actually, to stay or get relevant, people, companies and start-ups had to act agile, purpose driven, being innovative, and getting rid of what's slowing them down even before the 'DT' term came up. The ones who succeed are addressing culture and strategy, smartly leveraging the possible, with a fast time to market, and an open mindset. That's my take from having the privilege serving to so many customers as incubator, seller, business leader transformation lead, business & change manager. Keen to hear you and learn from your experience.

Jörg Richter's Current Company Details
ServiceNow

Servicenow

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Head of GTM Strategy and Execution Excellence | COO EMEA Central
Munich, BY, DE
Website:
servicenow.com
Employees:
32886
Jörg Richter Work Experience Details
  • Servicenow
    Head Of Gtm Strategy And Execution Excellence | Coo Emea Central
    Servicenow
    Munich, By, De
  • Servicenow
    Gtm Strategy & Execution Excellence - Chief Of Staff Emea Central
    Servicenow Jan 2023 - Present
    Munich, Bavaria, Germany
    Partnering with internal and external business leaders on modelling the way to the next level of success. Catalyst and leader to activate the field on creating an exciting end-to-end customer experience at enterprise scale. Interface to Corp Strategy to influence and shape the way forward. As a result, we 'WOW' the customer and create fans. By bringing people and technology together, bridging strategy with execution, people work in a simplified and accelerated way, with amplified impact on… Show more Partnering with internal and external business leaders on modelling the way to the next level of success. Catalyst and leader to activate the field on creating an exciting end-to-end customer experience at enterprise scale. Interface to Corp Strategy to influence and shape the way forward. As a result, we 'WOW' the customer and create fans. By bringing people and technology together, bridging strategy with execution, people work in a simplified and accelerated way, with amplified impact on outcome, outperforming what they want to achieve. Show less
  • Pegasystems
    Global Gtm Success Black-Belt - Ww Sales & Solutions Consulting
    Pegasystems Nov 2021 - Dec 2022
    Munich, Bavaria, Germany
    Lead, coach and support Sales and Solutions Consulting Strategy & Transformation to get people to their best. Incubator and black belt for our sales portfolio, crawler in companies to uncover the gold nuggets. Innovating and driving key sales initiatives and programs to create an exceptional customer journey, which turns customers into fans. Challenger and coach for our leaders, acting cross-functionally to increase traction, demonstrate impact and accelerated time to value with our sales… Show more Lead, coach and support Sales and Solutions Consulting Strategy & Transformation to get people to their best. Incubator and black belt for our sales portfolio, crawler in companies to uncover the gold nuggets. Innovating and driving key sales initiatives and programs to create an exceptional customer journey, which turns customers into fans. Challenger and coach for our leaders, acting cross-functionally to increase traction, demonstrate impact and accelerated time to value with our sales motions. Show less
  • Pegasystems
    Head Of Solutions Consulting Gtm Success - Strategy And Execution Excellence Emea
    Pegasystems May 2020 - Nov 2021
    Munich, Bavaria, Germany
    Bridge Strategy with Execution Excellence | Accelerate business outcome with tailored solutions | Adopt disruptive technology to business & people needs | solution & organizational blueprintingGTM success with Solutions Consulting & Sales. Building a world-wide Center of Excellence. Designing and running initiatives and programs for advanced growth and success via solution selling. Strategy, Solutions & operations to advance the Solutions Consulting service portfolio for accelerated… Show more Bridge Strategy with Execution Excellence | Accelerate business outcome with tailored solutions | Adopt disruptive technology to business & people needs | solution & organizational blueprintingGTM success with Solutions Consulting & Sales. Building a world-wide Center of Excellence. Designing and running initiatives and programs for advanced growth and success via solution selling. Strategy, Solutions & operations to advance the Solutions Consulting service portfolio for accelerated time to value for our clients, industry relevance and significant reduction in clients business complexity. Driving role diversity, sales & leadership effectiveness, and forward planning. Building a system of business insights and field insights collection to support strategic decisioning. Leading Solution Consulting Competitive Intelligence. Activating the broader team via a team of first movers. Partners always. Show less
  • Pegasystems
    Interim Head Of Solutions Consulting - Partner Ecosystem Emea
    Pegasystems Apr 2020 - Nov 2020
    Munich, Bavaria, Germany
    Rebuild the Partner Strategy for Solutions Consulting. Setup a new service portfolio, new role profiles. Launching a Presales Success Program for Internals & Partners to accelerate time to value and time to market.
  • Pegasystems
    Head Of Solutions Consulting Dach | Member Of The Leadership Board Dach & Emea
    Pegasystems Mar 2019 - May 2020
    Munich Area, Germany
    Pegasystems is the leader in software and solutions for end-to-end customer engagement and operational excellence. Pega revolutionizes how leading organizations elevates customer experience and automates operations. We bridge the gap caused by legacy systems and organizational silos which slows down the responds to market challenges and realizing new opportunities. Pega has a model driven architecture, mature low-code approach and the latest capabilities for robotics, AI, automation. With the… Show more Pegasystems is the leader in software and solutions for end-to-end customer engagement and operational excellence. Pega revolutionizes how leading organizations elevates customer experience and automates operations. We bridge the gap caused by legacy systems and organizational silos which slows down the responds to market challenges and realizing new opportunities. Pega has a model driven architecture, mature low-code approach and the latest capabilities for robotics, AI, automation. With the software that writes your software, Pega elevate the way customers engage with customers, and how they build and land new business models for rapid business value. Pega acts complementary to what customers have, to accelerator what customers want to achieve.I'm building a new organization of Solutions Consultant for the DACH region. We are a team of passionate people who love to adopt the latest technology for generating customer success. We excite, inspire and challenge the customer to find the best solution for his business opportunities. With our 'art of the possible' we shape customer scenarios and balance business outcome with technical capabilities. In teams with customer and partner we succeed. Therefore we play an essential role in wining customers heart. Show less
  • Voluntarily Unemployed
    Discoverer And Transformer
    Voluntarily Unemployed Aug 2018 - Feb 2019
    Worldwide
    Took some time off to accomplish a few things on the bucket list that one should do while they are younger. Mission accomplished: Transformed from the 'man called dad' to 'Daddy'; coached start-ups and companies for succeeding with disruptive technology (esp. Cloud Services and IIoT) in the German market; rebuild my home; took some care on my vintage cars; was extensively skiing.
  • Microsoft Deutschland Gmbh
    Head Of Solution Sales - Global Black Belt Intelligent Cloud (Azure)
    Microsoft Deutschland Gmbh Dec 2015 - Jul 2018
    Munich Area, Germany
    Microsoft follows the ambition to build the best intelligent cloud platform for customers and partners to achieve more from their Digital Transformation projects. I build and lead a team of deep technical experts and unique solution architects working with customers and partners to realize their full business potential.With my team we made Digital Transformation use cases happen by leveraging technology from Internet of Things (IOT)/Device Connection, Big Data, Advanced… Show more Microsoft follows the ambition to build the best intelligent cloud platform for customers and partners to achieve more from their Digital Transformation projects. I build and lead a team of deep technical experts and unique solution architects working with customers and partners to realize their full business potential.With my team we made Digital Transformation use cases happen by leveraging technology from Internet of Things (IOT)/Device Connection, Big Data, Advanced Analytics/Artificial Intelligence (AI), High Performance Computing (HPC)/Big Compute Cloud Bursting, SAP on Azure, Application Development/DevOps, Open Source Solutions (OSS) and datacenter transformation including hybrid infrastructure & management and BCDR.For scale I drove the activation of an ecosystem to have the right resources available at the right time and the right place. I assured availability of deep industry insights and fostered cross-functional collaboration with industry experts. Tight connection with engineering and product marketing was essential to unblock issues and evolve services. Show less
  • Microsoft Deutschland Gmbh
    Head Of Solution Sales - Productivity And Modern Workplace
    Microsoft Deutschland Gmbh Jul 2011 - Nov 2015
    Munich Area, Germany
    The Modern workplace is the area where you engage your customers and empower your employees to achieve more. Agile enterprises digitizing their business processes and operations and include their customer and employee. They learn about their customer every day, interact with people via any kind of devices and they modernize the way they share content, communicate, visualize data, run projects and collaborate at all.I built and led a team of solution specialist who envisioned and… Show more The Modern workplace is the area where you engage your customers and empower your employees to achieve more. Agile enterprises digitizing their business processes and operations and include their customer and employee. They learn about their customer every day, interact with people via any kind of devices and they modernize the way they share content, communicate, visualize data, run projects and collaborate at all.I built and led a team of solution specialist who envisioned and realized business value in your workplace scenarios. We maintained specific industry knowledge from Manufacturing & Automotive and Public Sector. We offered deep knowledge in Project & Portfolio Management, Business Process Management and Dynamic Data Visualization across the whole industry. With a strong partner network we were able to delivery immediate business outcome and help transforming your business.Our hero Cloud services and products were Office 365, Microsoft Project & Microsoft Visio. Show less
  • Microsoft
    Business Manager To Head Of Specialist Team Unit; Ibm Notes Compete Lead
    Microsoft Apr 2010 - Jun 2011
    Munich Area, Germany
    I was running the transformation project for the Solution Sales organization to strengthen the seller focus on customer business outcome and value. In parallel I built and ran an IBM Notes compete team to gain market share with productivity solutions.
  • Microsoft
    Senior Practice And Transformation Manager - Premier Support, Enterprise Services
    Microsoft Mar 1996 - Mar 2010
    Frankfurt & Munich Area, Germany
    As one of the pioneers I hold multiple roles to build a new industry aligned, multi-region Premier Services organization from scratch, capable to scale to Enterprise demands, with a rich portfolio of services for service design and delivery management, high availability, incident prevention and operation optimization. At the end we were directly serving over 450 enterprise customers with an organization of over 250 people.
  • Microsoft
    Information Technology Project Manager
    Microsoft Aug 1994 - Mar 1996
    Munich Area, Germany
    In this role I managed a project to establish and show case a Quality Management System for the newly built Microsoft client/server based data center. As part of this project I designed and wrote an operational guide for a Client/Server datacenter to use it in production and as best practice for winning new customer for Microsoft.
  • Amcor
    Performance Management Lead & Software Design Engineer
    Amcor Sep 1992 - Feb 1993
    Teningen
    Built a performance assessment dashboard for the board of Tscheulin Rothal GmbH. Analyzed production processes end-to-end and outlined new business potentials. Developed a solution for production planning and Quality Management.
  • Sauter
    Electrical And Software Design Engineer
    Sauter Jul 1989 - Jun 1992
    Freiburg Area, Germany
    Hardware & software solution based engineering for several projects, pilots and key initiatives, including the product management for a new visualization solution. Innovation projects like a new micro controller based field bus system as a core component of future products.

Jörg Richter Skills

Cloud Computing Digital Transformation Management Solution Selling Business Transformation Enterprise Software Business Development Business Strategy Engineering Sales Sales Management Microsoft Azure Microsoft Technologies Strategic Thinking People Management Business Planning Customer Relationship Management Pre Sales Strategy Microsoft Excel Microsoft Office Office 365 Business Alliances Partner Management Business Architecture Software As A Service See 1 Endorsement For Software As A Service 1 Change Management Digital Strategy Go To Market Strategy Managed Services Manufacturing Project Management Sales Enablement Cross Functional Team Leadership Leadership Strategic Partnerships Team Leadership Internet Of Things New Business Generation Transformational Leadership Customer Engagement Digital Process Automation Industrial Internet Of Things Model Driven Architecture Operational Excellence Industry 4.0 Automation Internet Of Things

Jörg Richter Education Details

Frequently Asked Questions about Jörg Richter

What company does Jörg Richter work for?

Jörg Richter works for Servicenow

What is Jörg Richter's role at the current company?

Jörg Richter's current role is Head of GTM Strategy and Execution Excellence | COO EMEA Central.

What is Jörg Richter's email address?

Jörg Richter's email address is ri****@****ail.com

What schools did Jörg Richter attend?

Jörg Richter attended Fachhochschule Ludwigshafen, Duale Hochschule Baden-Württemberg Lörrach.

What skills is Jörg Richter known for?

Jörg Richter has skills like Cloud Computing, Digital Transformation, Management, Solution Selling, Business Transformation, Enterprise Software, Business Development, Business Strategy, Engineering, Sales, Sales Management, Microsoft Azure.

Who are Jörg Richter's colleagues?

Jörg Richter's colleagues are Tina Duh-Marilag, Steven Hartzfeld, Venkateswararao Kanipireddy, Tomoe Matsudaira, Prahalad Atreyaa, Odies Williams Iv, Jd, Cfe, Maximilian Schroeder.

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