Rich Trapp Email and Phone Number
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Richard is a highly accomplished Data Quality practitioner and proven Project Manager with more nearly 20 years of experience in business development and business optimization. 7 years were as director of global data quality for a Fortune 500 global provider of business communications solutions and services. During this tenure, Richard successfully led numerous systems data readiness strategies and initiatives with dozens of core team members, hundreds of extended team members and more than 500 thousand DQ service hours. He has designed and implemented an Enterprise Data Quality Program including organizational design and governance, operating framework and detailed process designs for full suite Data Quality service offerings. Recognized as a leading practitioner and thought leader, Richard regularly presents at industry events on the business benefits of value-driven Data Quality. He leverages his unique business perspective and Data Quality operations experience to develop and deliver complex, value-driven business optimization solutions. Richard is a charter member of the International Association for Information and Data Quality (IAIDQ), an active member of the Integration Consortium and has received a certificate from MIT in “Principles and Foundations of Information Quality”Specialties: •Unique application of Value-Driven Data Quality to optimize revenue.•Background in major corporate environments with entrepreneurial experience.•Proven track record of continuous achievement against stated objectives.•Demonstrated development of high performance-based culture.•Greatest strength: Unparalleled revenue benefit delivery.
Northfield Consulting Group
View- Website:
- northfieldcg.com
- Employees:
- 6
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Managing PartnerNorthfield Consulting Group Oct 2010 - PresentAllentown, Pennsylvania Area
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Managing PartnerJ Baron Group Mar 2009 - Oct 2010Bethlehem, Pa
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Director, Global Data QualityAvaya Oct 2002 - Mar 2009Full P&L responsibility for $7 million Data Quality Center of Excellence, charged with establishing, sustaining and securing the integrity of strategic Corporate data assets, advancing the Data Quality culture and ensuring that strategic imperatives and intended business value are not compromised by lack of data integrity in operating environment. Initially appointed by VP, Business Transformation (BT) to develop and implement Data Quality component of $200 million business process reengineering and systems implementation project. Demonstrated business value of BT Data Quality effort led to launch of Data Quality Center of Excellence (COE), reporting directly to VP of Strategic Initiatives and subsequently to the formation of Avaya’s Maintenance Revenue Optimization Program, reporting directly to VP of North America Product Support Services ($1.2B P&L). -
Director, Maintenance Revenue OptimizationAvaya Oct 2002 - Mar 2009Conceived and operationalized Program to optimize Avaya’s $1.2B NA Contract Mtce revenue stream by ensuring completeness and accuracy of customer asset, pricing and billing data. Program is key enabler of Avaya Global Services' strategic imperative to “Hold the Fort” - protecting revenue and margin by limiting mtce revenue decline. ID'd and quantified revenue and efficiency impacts of poor customer data on Avaya’s Services business, and proposed multi-year, multi-phase initiative to revitalize this strategic data set and deliver against the agreed upon benefit plan. Defined and built the organization, skills, methods and tools required to fulfill Program’s charter. Developed and deployed graduated risk-based, value-driven approach to effectively prioritize scope and effort based on business benefits and criticality. This benefits realization focus optimizes DQ investment and maximizes results, thereby accelerating benefit delivery while achieving acceptable risk levels.
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Director, Data Quality CoeAvaya Oct 2002 - Sep 2008Designed and implemented Enterprise DQ Program and DQ COE. Developed COE organizational design, operating framework and detailed process designs for full suite DQ service offerings that include: Strategic Planning, Enterprise Data Landscape and Governance Administration, Benefits Case Management, Policy & Stds Administration, Policy & Stds Compliance Assessments, Business Process Controls Assessments, Remediation Management Svcs and Knowledge Management.Instituted an Enterprise Data Governance Model that established global cascading data asset ownership with formalized accountabilities for Executive Sponsor, Executive Owners, Object Owners, Stewards and Guardians. Deployed a structured management methodology for DQ work intake and prioritization, initiative planning, audit cycle planning, EVA tracking, issue and risk management, stakeholder management and budget management. Developed and launched a communications plan designed to build COE awareness and establish a DQ culture.
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Director, Business Transformation Data ReadinessAvaya Oct 2002 - Apr 2005Directed large-scale DQ initiative in support of combined SAP and Siebel systems implementation. The complex legacy data landscape is comprised of over 100 applications and includes one of the largest multiple database installations of SAP. Lack of data integrity in legacy landscape was key driver in the business case of this 300+ staff engagement. Developed and implemented a formal methodology, including “best of breed” toolset, for delivery of DQ in a business process reengineering/ systems implementation framework. Acquired and developed necessary core skill set and competencies to meet the specific demands of DQ delivery. Sold in over $3 million in FY04 incremental consulting services and technology to design and deliver the BT DQ solution.
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Sales Operations DirectorAvaya Sep 2001 - Oct 2002Sales operations and revenue generation support responsibilities for $200+ million business with staff of 57 sales, technical and operations personnel across 2 branch offices. Reported directly to Area Sales VP, providing strategic counsel and support. Provided leadership and direction to area sales management regarding business planning, account planning, funnel management, forecast and analysis, operation reviews, facilities management, staffing and skills development. Developed and implemented local marketing and revenue generation programs. Responsible for managing all business initiatives that involved coordination between the sales force and other organizations; Marketing, Product Management, Business Services, Field Services and IT. Additional responsibilities included order processing, contract preparation, project management, compensation validation, etc
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ManagerAt&T 1990 - 1994 -
SergeantUs Army 1984 - 1987
Rich Trapp Skills
Rich Trapp Education Details
Frequently Asked Questions about Rich Trapp
What company does Rich Trapp work for?
Rich Trapp works for Northfield Consulting Group
What is Rich Trapp's role at the current company?
Rich Trapp's current role is Managing Partner at Northfield Consulting.
What is Rich Trapp's email address?
Rich Trapp's email address is tr****@****aya.com
What is Rich Trapp's direct phone number?
Rich Trapp's direct phone number is +148422*****
What schools did Rich Trapp attend?
Rich Trapp attended Fox School Of Business At Temple University.
What are some of Rich Trapp's interests?
Rich Trapp has interest in Golf, Inshore Fishing.
What skills is Rich Trapp known for?
Rich Trapp has skills like Business Process Improvement, Data Quality, Integration, Strategy, Data Governance, Management, Business Process, Master Data Management, Enterprise Software, Leadership, Project Management, Data Management.
Who are Rich Trapp's colleagues?
Rich Trapp's colleagues are Don Bellis, Robert Wynn.
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Rich Trapp
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Rich Trapp
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