Rich Trapp

Rich Trapp Email and Phone Number

Customer Support Team Lead at Caterpillar Inc. @ Caterpillar Inc.
Rich Trapp's Location
Broomfield, Colorado, United States, United States
About Rich Trapp

Rich Trapp is a Customer Support Team Lead at Caterpillar Inc. at Caterpillar Inc.. He possess expertise in databases, microsoft sql server, .net, sharepoint, c# and 45 more skills. Colleagues describe him as "Rich is detail-oriented, thorough, and supremely customer focused. I have had the pleasure of working with Rich on numerous projects, in teams of 2-15 people, and on varying technologies. Rich provides a wealth of knowledge on various technical fronts, and offers a tremendous assist as a customer facing representative. I would not hesitate to work with Rich in any capacity, and find him to be a terrific team player who will always offer a hand to someone else.", "Rich is a great programmer that produces sound, reliable code using good programming solutions. He enjoys tackling and solving complicated and/or unique design problems and learning new techniques. I would be happy to work with Rich in the future because of his passion for great software design and development.", and "I worked with Rich over the last 14 years to support & develop IT applications. Rich is definitely one of the best software developer / architecture that I have the pleasure to work with. Our latest project was in developing SharePoint workflows. Rich’s solutions to the problems were creative and effective."

Rich Trapp's Current Company Details
Caterpillar Inc.

Caterpillar Inc.

View
Customer Support Team Lead at Caterpillar Inc.
Website:
caterpillar.com
Rich Trapp Work Experience Details
  • Caterpillar Inc.
    Customer Support Team Lead At Caterpillar.
    Caterpillar Inc. May 2020 - Present
    Irving, Texas, Us
    Not really a change. I'm still working for the same joint venture, Virtual Site Solutions. Several of us moved from working for Trimble to working for Caterpillar.
  • Trimble Inc.
    Customer Support Team Lead
    Trimble Inc. Apr 2019 - May 2020
    Westminster, Co, Us
    Team lead for 2nd level support team. Supporting Visionlink/ProductLink application.
  • Trimble Inc.
    Customer Support Engineer
    Trimble Inc. Jun 2016 - May 2020
    Westminster, Co, Us
    Second level support engineer. Troubleshooting and bug fixes for Visionlink/ProductLink application.
  • Trimble Inc.
    Software Developer
    Trimble Inc. Apr 2012 - Jun 2016
    Westminster, Co, Us
    Member of the performance team testing new code and monitoring production code. Websites developed in TypeScript using AngularJS on the front end and C#, MVC on the back end. Utilizing SQL Server and AWS, Aurora.
  • Managed Business Solutions
    Senior Technical Solutions Architect
    Managed Business Solutions May 1997 - Apr 2012
    Colorado Springs, Colorado, Us
    All .Net all the time. Complete development life cycle from Business requirements to end user training and documentation. User facing (windows forms, ASP.Net (classic and MVC)) and back end (SQL Server design, implimentation and optimization) and all points in between (WCF and windows services). IIS and all things related.They keep me hopping and I Love it! A great place to work!
  • Dynamic Information Systems Corp.
    Omnidex Product Manager For Image/Sql
    Dynamic Information Systems Corp. Jun 1992 - May 1997
    Boulder, Co, Us
    Technical support for all of DISC's database indexing products. Maintenance and enhancement of MPE and MPE/iX Omnidex products. Main contact for vendor and VAR technical issues. Company representative at trade and vendor shows. Trouble shooting and technical escalation resource. Development of utility programs and debugging routines.
  • Hewlett-Packard
    Hp Response Center Engineer
    Hewlett-Packard Mar 1988 - Jun 1992
    Houston, Texas, Us
    Customer support of all HP3000 operating systems, languages and databases. Extensive trouble shooting and problem isolation using debug and dump reading. System admin 2 test MPE/V and MPE/iX systems. Development of diagnostic utilities and procedures. Co-developing and teaching of various internal courses regarding computer languages and debugging and troubleshooting.

Rich Trapp Skills

Databases Microsoft Sql Server .net Sharepoint C# Hp3000 Software Design Wcf Business Analysis Iis Sdlc Xml T Sql Mpe Programming Ajax Hp Ux Visio Requirements Gathering Cobol Pascal .net Development .net Compact Framework Silverlight Linq Ado.net Object Oriented Design Oop Ssrs Microsoft Office Microsoft Excel Sql Server 2000 2008 Windows Phone 7 Development Personal Computer Assembly Wcf Service Development Iis Admin Infopath Sharepoint Designer Ssis Vb.net Vba Visual Basic C Excel Fortran Git Ansi C Stored Procedures Tdd Microsoft Technologies

Rich Trapp Education Details

  • Northwest Nazarene University
    Northwest Nazarene University
    Computer Information Systems

Frequently Asked Questions about Rich Trapp

What company does Rich Trapp work for?

Rich Trapp works for Caterpillar Inc.

What is Rich Trapp's role at the current company?

Rich Trapp's current role is Customer Support Team Lead at Caterpillar Inc..

What is Rich Trapp's email address?

Rich Trapp's email address is ri****@****ble.com

What is Rich Trapp's direct phone number?

Rich Trapp's direct phone number is +130363*****

What schools did Rich Trapp attend?

Rich Trapp attended Northwest Nazarene University.

What skills is Rich Trapp known for?

Rich Trapp has skills like Databases, Microsoft Sql Server, .net, Sharepoint, C#, Hp3000, Software Design, Wcf, Business Analysis, Iis, Sdlc, Xml.

Who are Rich Trapp's colleagues?

Rich Trapp's colleagues are Bill Reuscher`, James Day, Bart Je Van Dijcke, Satyendra Kumar, Eduardo Marques, Paulo Henrique Barato Plocharski, Leticia De Paula.

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