Rick Cerny Email & Phone Number

Atlanta, Georgia, United States

Bonita Springs, Florida

Sell and service new clients in all industry verticals, including opportunities with Banks, FinTechs, Debt Buyers, and Credit Unions. Represent national networks of specialty collection agencies and collection law firms. Sell traditional third-party recovery campaigns, pre-legal, and full legal programs. Initiated and led specific prospect calls with CEO and executive team members. Provide segmentation scoring services and analysis reporting to debt buyers and issuers whose forwarded accounts… Show more Sell and service new clients in all industry verticals, including opportunities with Banks, FinTechs, Debt Buyers, and Credit Unions. Represent national networks of specialty collection agencies and collection law firms. Sell traditional third-party recovery campaigns, pre-legal, and full legal programs. Initiated and led specific prospect calls with CEO and executive team members. Provide segmentation scoring services and analysis reporting to debt buyers and issuers whose forwarded accounts are sent out to our network for contingency collections and legal actions. Train, manage onboard, and coach sales representatives to effectively ensure full spectrum selling capabilities. o Exceeded sales expectations with 3 target banks agreeing to agency services within first 6 months.o Earned acceptance into new Credit Union vertical and earned servicing agreement with large CU.o Created numerous marketing materials, capabilities overviews, customer-specific decks, and multi-industry proposals, each providing clear and concise service explanations, with detailed workflow illustrations.o Developed specific strategies to service Cease & Desist, Debt Settlement, and Non-Performing Judgment portfolios. Show less

Atlanta, Georgia, Overland Park, Ks

Successfully sold and serviced traditional third-party recovery campaigns and pre-litigation up to full legal, utilizing national attorney network, to new clients in all industry sectors, including Banks, FinTechs, Retailers, Debt Buyers, and Subscription Service providers. Produced several marketing decks for all client types and prospected and established new business referral partnerships. Designed and implemented marketing campaigns utilizing several ARM service providers, advertising… Show more Successfully sold and serviced traditional third-party recovery campaigns and pre-litigation up to full legal, utilizing national attorney network, to new clients in all industry sectors, including Banks, FinTechs, Retailers, Debt Buyers, and Subscription Service providers. Produced several marketing decks for all client types and prospected and established new business referral partnerships. Designed and implemented marketing campaigns utilizing several ARM service providers, advertising alongside software vendors and in conferences that host a daily newsletter. Assigned team member responsibilities on all client calls and for service implementation, matching capabilities to the right opportunities.o Engaged largest pest control and termite retailer for Subscription Services collection campaigns and skip tracing projects.o Created and designed website, including service overviews for both companies. o Developed new logo and branding framework for presenting entire business along with the stand-out qualities.o Produced RFI and RFP library and numerous policies and procedures.o Built and implemented client relationship management program utilized by members of executive team. Show less

Greenville, South Carolina

Developed and grew new client relationships in first and third-party collection recovery programs. Created collection strategies and reporting components for subscription service retailers. Designed and delivered marketing materials and presentations for services in all verticals. Provided custom campaigns catering to cease and desist, debt settlement, and late-stage projects. Organized conference meetings with prospects and other members of executive team. Customers included national Bankcard,… Show more Developed and grew new client relationships in first and third-party collection recovery programs. Created collection strategies and reporting components for subscription service retailers. Designed and delivered marketing materials and presentations for services in all verticals. Provided custom campaigns catering to cease and desist, debt settlement, and late-stage projects. Organized conference meetings with prospects and other members of executive team. Customers included national Bankcard, FinTech, Medical, Auto, and Subscription Service portfolios from issuers and debt purchasers.o Added large volume, large balance commercial FinTech customer with over $100/account unit yield, and increased market share 4 consecutive quarters.o Developed mass prospecting campaign, targeting large volume, large balance older files, even out-of-statute, credit card and HELOC revolving loans. Show less

Atlanta, Georgia

Purchased, led, and managed daily operation of residential and commercial pest control and termite business. Personally, passed all testing and certification requirements needed to purchase and apply all chemicals and products used to eradicate pests and termites. Hired and trained several technicians and exclusively marketed and solicited multi-level service programs. Expanded geography of operation over a 200-mile radius.o Grew company’s top-line revenue 8-fold over 3 years and sold… Show more Purchased, led, and managed daily operation of residential and commercial pest control and termite business. Personally, passed all testing and certification requirements needed to purchase and apply all chemicals and products used to eradicate pests and termites. Hired and trained several technicians and exclusively marketed and solicited multi-level service programs. Expanded geography of operation over a 200-mile radius.o Grew company’s top-line revenue 8-fold over 3 years and sold TMPP to a large national company.o Implemented technician incentive programs, including flex-hours (similar to collection agents), which significantly reduced turnover and increased morale. o Created website and utilized social media campaigns that helped successfully develop and advertise the brand. Show less

Atlanta, Ga

Founded (100% self-financed) and managed full-service collection agency and provided third-party collections and early-out and fee-for-service programs. Solely responsible for selling, servicing, and managing all customer relationships. Closely partnered with all clients on performance, compliance, certification, insurance, and licensing matters. Serviced national issuer customers in Bankcard, Mortgage, HELOC, Retail, Medical, and Student Loan (tuition) verticals as well as Debt Purchaser… Show more Founded (100% self-financed) and managed full-service collection agency and provided third-party collections and early-out and fee-for-service programs. Solely responsible for selling, servicing, and managing all customer relationships. Closely partnered with all clients on performance, compliance, certification, insurance, and licensing matters. Serviced national issuer customers in Bankcard, Mortgage, HELOC, Retail, Medical, and Student Loan (tuition) verticals as well as Debt Purchaser customers from all industry sectors. Managed operations in Atlanta (Marietta and Woodstock), Georgia, Panama City, Florida, and Pensacola, Florida locations. o Significant growth warranted opening offices in Panama City, FL, Pensacola, FL, and Woodstock, GA.o Personally added new revenue streams and earned market-share increases with 3 of top 20 largest Banks by assets and one of top 3 largest national Debt Buyers.o Consistent annual revenue growth and net income increases year over year. Show less