Rick Chander Email & Phone Number

Greater Toronto Area, Canada

Toronto, Canada Area

• Manage Canada Post’s Automotive and Insurance client portfolios with a focus on business development and retention (Ford, GM, Honda, Toyota, Manulife, Sunlife, Economical, etc…) o Accountable for an annual financial.
• Responsible for supporting clients in all aspects of marketing, distribution, logistics and pricing o Develop successful marketing programs that drive sales for customers o Ensure each client is set-up with the most.
• Responsible for supporting clients in all aspects of marketing, distribution, logistics and pricing o Develop successful marketing programs that drive sales for customers o Ensure each client is set-up with the most.
• Collaborate with cross-functional teams to ensure all accounts are maintained and serviced to the highest standards
• Communicate with product team to ensure that products and services are being created based on customer feedback
• Develop account plans to determine gaps and opportunities for each client o Develop appropriate solutions by identifying and assessing the customer’s business needs o Prepare and develop effective sales presentations.

Toronto, Canada Area

• Build and manage all strategic partner relationships with an emphasis on discovering opportunities to develop new data solutions and options for marketing, analytics and database optimization o Support $9.7 M in.
• Provide customer support and manage deliverables on all partner contracts o Ensure KPIs and SLAs are met as defined in the contract… Show more
• Provide customer support and manage deliverables on all partner contracts o Ensure KPIs and SLAs are met as defined in the contract
• Support Business Development Managers and Sales with all data related direct marketing needs including, developing marketing campaigns, creating targeting strategies, profiling, analytics and data hygiene
• Responsible for the creation of analytics and targeting data products (profiles, models, appends) o Collaborate with different lines of business to identify opportunities to leverage existing data and/or third party.
• Accountable for research, negotiation and acquisition of third party data to enhance master database

Toronto, Canada Area

Managed both Canadian and US key distribution partners (ISOs/Distributors & Corporate Accounts) with a focus on growth, partner satisfaction, and maintaining high level relationships.o Partners include: Esso, Canadian Tire, Pioneer, Gateway News, Harbortouch and Payment Alliance

Toronto, Canada Area

Launched and operated a successful brunch restaurant in the Leslieville neighborhood of Toronto.

Managed a roster of over 80 clients (direct, brokers and agencies) in segments including, CPG, publishing, automotive, telecom, research, financial services, insurance, and moreo Clients include: Costco, CAA, VW, PGePROPEL, Cornerstoneo Met 100% of annual financial target of $2.7 million

• Managed relationships on complex/strategic accounts
• Uncovered opportunities for growth within existing accounts and communicated to sales

• Maintained and managed assigned Core & Secondary accounts and worked closely with Sales to ensure maintenance of those accounts

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• Responsible for the overall satisfaction and retention of approximately 60 clients including: Rogers Media Publishing, Columbia House, Canadian House and Home, DoubleDay Canada Book Club, Toronto Life etc.
• Conceived, designed and executed innovative approaches to sales and client service issues

• Coordinated with high profile clients to help develop their direct marketing campaigns
• Provided consultative advice to clients regarding appropriate lists, industry products and services
• Contributed to increased sales for the department by building new client relationships and expanding existing client sales by presenting new business opportunities
• Prepared list recommendations and list plans

Toronto, Canada Area

• Responsible for client training, consulting and relations.
• Performed Website Consulting and Maintenance.
• Provided Training for company employees.
• Responsible for remote software installations, initial setup and client support.
• Participated in E-Commerce, Internet, Website, Software & Trade show Promotions.
• Increased Market Share and Penetration of Proprietary Software in Automotive Dealerships.

Toronto, Canada Area

• Responsible for contacting sales leads and performing product demonstrations.
• Responsible for customer service – technical support, ordering parts and small repairs.
• Performed cold call sales.

Bachelor Of Arts, Urban And Economic Geography

Post Graduate Course, New Venture Start Up