• Provided project management and change management support for the Mortgage Technology Division• Monitor SDLC Milestones to ensure the quality of the production releases and provide weekly updates to the Solution Owners.• Managed BAU projects according to the ECMS standards ensuring all toll gates were met on time through the various tools and methods available including PCM, MS Project, Clarity and Nexus.

Served as organist for 4 weekly masses and accompanied the choir.

Participated in defining the process for capturing and reporting of Key Business Elements in the context of an Interim Environment.Analyzed the information flow from source system through reporting and analysis within Home Loans Data Management.Assisted in Metadata documentation and Key Business Elements definitions and lineage.Ensured new initiatives are tracked appropriately through the MIS environment and serve as a data governance subject matter expert for the Home Loans business unit.

Provided project management and release management support for the Wholesale Lending Division.As a member of the Release Management team within the Technology group one of my primary functions is to facilitate the ranking process of Business Requirements from the Senior Executives within the Wholesale Division and communicate these priorities to the Development teams.Participated in the successful implementation of a new ranking process that is now being reviewed by all divisions with the goal of becoming the company standard.Provide release management coordination for 6 major production systems including final signoff from the System Owners.Key contact for the Division on the use and functionality of Viper which is the Countrywide/Bank of America SDLC management tool. I am also the primary business representative reviewing and prioritizing enhancements to Viper.Distribute weekly updates to Senior Management highlighting all releases for the week as well as any movement of fixes or enhancements between releases. Monitor SDLC Milestones to ensure the quality of the production releases and provide weekly updates to the Solution Owners.

Provided project management support for the Retail Analytics Data Warehouse application.Successfully implemented phase 1 of the project on schedule and within budget utilizing a Microstrategy front end.Developed and distributed project communications to all stakeholders. Implemented a change control process and facilitated the prioritization of the change requests based on current business needs.

Provided project management expertise for the outsourcing of their Helpdesk and Field Support services to IBM.Interfaced daily with the IBM PMO to ensure all dependencies on Toyota were completed on schedule.Oversaw all project communications and coordinated resource request for personnel from the Toyota subsidiary currently providing the Helpdesk and Field Support services.Fully participated in the Toyota PMO and provide all necessary documentation, including executive briefings, resource utilization and budgetary reports.

Successfully managing a cloning of the Port Districts GL, HR and Purchasing systems as the Airport becomes a separate entity effective 1/1/03. Provided project plan, testing strategy and coordinated Business Scenario Testing. Provided all contact and communication between IT and the business units. Maintained problem log and follow-up on resolution.Provided supplemental staffing support as Development Manager until that position was filled.

Successfully managed a Utilities Team of fourteen contractors within the Clinical Information System (CIS) to develop end-user and production support utilities.Provided all contact and communication between Kaiser Permanente management and IBM Development teams to ensure consistency between the core product and utilities.This product was a web-based application utilizing Three-tier architecture and was developed utilizing Java and Apache Web Server to help the Clinical Content Team more efficiently distribute DB2 data to health care providers. Additionally, provided error queue utilities to manage the Unix middle tier error queues. Great emphasis was placed upon meeting scheduled delivery dates and resulted in timely completion of this valuable project. Facilitation of requirements definition and strong end-user communication were critical to the success of this project.Coordinated the release management of code drops from IBM to the QA group.Managed the creation of the Clinical Data Warehouse. This development was outsourced to IBM.Managed the project schedules and coordinated timelines with IBM resources which were matrixed.

Sub-contracted project management services to Experian (Y2K), California ISO (Vendor Selection) and AVCO Financial (Y2K).Successfully managed Y2K issues and led testing teams to project completion meeting all deadlines.As key contact to the Experian Project Office, maintained project schedules and improved organization resulting in the provision of consistent and more accurate information to corporate management.Enabled more efficient access to data for user groups by creating and utilizing requirements document, performing vendor searches and selecting and overseeing implementation of new vendor software.Ensured smooth teamwork and communication by maintaining various schedules, status reports and presenting weekly updates to management.For Experian, software applications included Credit Reporting, H/R and G/L systems.For AVCO, played instrumental role in coordination and problem resolution for outsourced offshore departments responsible for COBOL code changes.

Coordinated the activities of 3 to 4 employees and motivated optimal performance.Managed the development and enhancement of new Premium and Reinsurance systems.Maintained the status of all the projects in the department by utilizing Microsoft Project, resulting in improved communication and productivity.Assumed full responsibility for Lotus Notes development and the implementation of the company's first Client/Server project utilizing Database Manager and Presentation