Rick Dowd
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Rick Dowd Email & Phone Number

Director of Retail Sales Operations – Proven Expertise in Sales Leadership | Customer Growth & Penetration | Business Development at Optimum
Location: Hurricane, West Virginia, United States 6 work roles 2 schools
1 work email found @alticeusa.com 6 phones found area 304, 270, 314, and 516 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 6 phones

Work email r****@alticeusa.com
Direct phone (304) ***-****
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Current company
Role
Director of Retail Sales Operations – Proven Expertise in Sales Leadership | Customer Growth & Penetration | Business Development
Location
Hurricane, West Virginia, United States
Company size

Who is Rick Dowd? Overview

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Quick answer

Rick Dowd is listed as Director of Retail Sales Operations – Proven Expertise in Sales Leadership | Customer Growth & Penetration | Business Development at Optimum, a with 459 employees, based in Hurricane, West Virginia, United States. AeroLeads shows a work email signal at alticeusa.com, phone signal with area code 304, 270, 314, 516, and a matched LinkedIn profile for Rick Dowd.

Rick Dowd previously worked as Director Of Retail Operations at Optimum and Territory Sales Manager - Retail at Altice Usa. Rick Dowd holds Bachelor'S Degree, Agricultural Business And Management, 4.0 from Greenville University.

Company email context

Email format at Optimum

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{first}.{last}@alticeusa.com
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AeroLeads found 1 current-domain work email signal for Rick Dowd. Compare company email patterns before reaching out.

Profile bio

About Rick Dowd

Rick Dowd is a Director of Retail Sales Operations – Proven Expertise in Sales Leadership | Customer Growth & Penetration | Business Development at Optimum. He possess expertise in broadband, direct sales, sales management, coaching, account management and 2 more skills.

Listed skills include Broadband, Direct Sales, Sales Management, Coaching, and 3 others.

Current workplace

Rick Dowd's current company

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Optimum
Optimum
Director of Retail Sales Operations – Proven Expertise in Sales Leadership | Customer Growth & Penetration | Business Development
bergen, hordaland, norway
Website
Employees
459
AeroLeads page
6 roles

Rick Dowd work experience

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Director Of Retail Operations

Current

Scott Depot, Wv, Mid-Atlantic Region, United States

Collaborated with Sales Leadership to drive sales success across all channels by providing strategic data analysis. Built strong relationships with internal teams and achieved exceptional customer service levels. Spearheaded billing system migration, achieved significant metric improvements, managed retail operations, and led enterprise-wide programs for sales growth and performance enhancement.

Oct 2017 - Present

Territory Sales Manager - Retail

Scott Depot, Wv, Atlantic Region, United States

Spearheaded the transformation of the Altice USA Retail Channel through the implementation of best practices and the establishment of a dynamic sales culture. Acted as a liaison between Corporate, Field Management, Marketing, and Sales Operations, collaborating seamlessly to surpass sales and revenue objectives. I also led several enterprise-wide programs, including the Retail Master Huddle Program, Retail Supervisor Development program, 140% Mindset Project, RSA Recruitment Brochure, RSA Recognition Program, and Row 36 Project.

Apr 2016 - Nov 2017

Regional Direct Sales Manager

Scott Depot, Wv, Atlantic Region, United States

Led and managed a high-performing team of 4 supervisors and 30 direct sales reps in KY, WV, and OH.● Increased direct sales PSU connects by 9.2% and customer relationship connects by 21.6% YoY for 2015.● Improved direct sales rep headcount by 66.7% and supervisor headcount by 100%.● Minimized direct sales monthly relationship churn from 18% to 4.6% (1,340 bps).

Jun 2013 - Apr 2016

Direct Sales Manager

Bowling Green, Kentuckiana-West Region, United States

By conducting quality sales presentations to new customers, I promoted the sales of Spectrum residential products and services and achieved established sales goals and quotas. With 49 direct sales reps and 5 supervisors over three states, I successfully grew direct sales video connects by 19.1% and customer relationship connects by 9.2% YoY in 2012. Additionally, I surpassed the district direct sales video connect budget by 6.3% in 2012 and extended direct sale PSU connects by 33% YoY in former New Wave properties. I also served as a member of the winning management team of the Insight Corporate Cup in 2012.

Jan 2012 - Jun 2013

Direct Sales Supervisor

Bowling Green, Ky

As a Direct Sales Supervisor, I directed daily reporting, field coaching, interviewing, hiring, and all aspects of running a direct sales department. To enhance rep proficiency with the script and objection handling, I developed "One Off" training unit decks. I replaced a manager and supervisor and also raised the direct sales team headcount by 50%. Furthermore, set Bowling Green District's all-time record for monthly Direct Sales video connects at 403 in 2010.

Aug 2010 - Jan 2012

Residential Field Sales

Savannah, Georgia, United States

Sold and installed digital video, internet, and phone services. Field-trained new direct sales reps while exceeding sales quota of 30 video connects every two-week pay period. Represented the company at SCAD, Savannah State, and AASU events.● Sold and connected over 1,100 new residential accounts for 2008.● Managed 11% of total system Dish Win-Backs with 128 Winback connects in 2007.

Aug 2005 - Aug 2010
Team & coworkers

Colleagues at Optimum

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2 education records

Rick Dowd education

FAQ

Frequently asked questions about Rick Dowd

Quick answers generated from the profile data available on this page.

What company does Rick Dowd work for?

Rick Dowd works for Optimum.

What is Rick Dowd's role at Optimum?

Rick Dowd is listed as Director of Retail Sales Operations – Proven Expertise in Sales Leadership | Customer Growth & Penetration | Business Development at Optimum.

What is Rick Dowd's email address?

AeroLeads has found 1 work email signal at @alticeusa.com for Rick Dowd at Optimum.

What is Rick Dowd's phone number?

AeroLeads has found 6 phone signal(s) with area code 304, 270, 314, 516 for Rick Dowd at Optimum.

Where is Rick Dowd based?

Rick Dowd is based in Hurricane, West Virginia, United States while working with Optimum.

What companies has Rick Dowd worked for?

Rick Dowd has worked for Optimum, Altice Usa, Suddenlink Communications, Time Warner Cable, and Insight Communications.

Who are Rick Dowd's colleagues at Optimum?

Rick Dowd's colleagues at Optimum include Alexander Binns, Amy Maytubby, Jacqueline Rubio, Michael Shockey, and Zachary Mcelyea.

How can I contact Rick Dowd?

You can use AeroLeads to view verified contact signals for Rick Dowd at Optimum, including work email, phone, and LinkedIn data when available.

What schools did Rick Dowd attend?

Rick Dowd holds Bachelor'S Degree, Agricultural Business And Management, 4.0 from Greenville University.

What skills is Rick Dowd known for?

Rick Dowd is listed with skills including Broadband, Direct Sales, Sales Management, Coaching, Account Management, Customer Satisfaction, and Sales Process.

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