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Accomplished executive with extensive experience in Technology Services Sales, Services Delivery, and operations leadership.We help technology companies PROTECT THEIR BRAND and increase services revenue by helping to improve Field Service Delivery programs and Service Revenue activities. We offer expertise in Services New Business Development, Services Sales (new and renewal programs), New Revenue Market Identification and penetration strategies, Direct and Indirect Field Service Strategies, Service Partner Identification and Selection, Services Partner Improvement Initiatives, Statement of Work creation. WE HELP OUR CLIENTS TO PROVIDE A LEVEL OF SERVICE THAT PROMOTES THE FUTURE SALES OF THEIR TECHNOLOGY!Specialties: Technology Services Delivery, Technology Services Sales, Sales Leadership, Client Services, Strategic Account Management, Logistics, Call Center, Contract Negotiation, P&L Management, New Services Development, Consultative and Solution Selling, General Management and Operations
Coast2Coast Technical Services
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General Manager, CanadaCoast2Coast Technical ServicesCanada
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President1272 Services Consulting Aug 2019 - PresentUnited States And CanadaWe help technology companies PROTECT THEIR BRAND and increase services revenue by helping to improve Field Service Delivery programs and Service Revenue activities. We offer expertise in Services New Business Development, Services Sales (new and renewal programs), New Revenue Market Identification and penetration strategies, Direct and Indirect Field Service Strategies, Service Partner Identification and Selection, Services Partner Improvement Initiatives, Statement of Work creation. WE HELP OUR CLIENTS TO PROVIDE A LEVEL OF SERVICE THAT PROMOTES THE FUTURE SALES OF THEIR TECHNOLOGY!
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Vice President, Sales, Technology ServicesCustomer Engineering Services Oct 2012 - Jul 2019North AmericaCustomer Engineering Services (CES) is a North American contract Technology Services Organization, assisting OEMs with their Service Delivery capabilities throughout North America -
Vice President & General Manager, (Services) National AccountsDecisionone Corporation Nov 2011 - Mar 2012North AmericaLead team of Business Development Executives and Technology Services Delivery Executives to optimize Revenue, Gross Margin, Service Level Attainment and Client Satisfaction in key accounts for one of North America's Largest IT Infrastructure Support organizations -
Vice President, Services Sales, North America, Oem PracticeDecisionone Corporation Nov 2010 - Oct 2011North AmericaLead Business Development Team, targeting Technology OEM's for Service Sales Opportunities
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Vice President And General Manager, CanadaDecisionone Corporation Oct 1999 - Nov 2010CanadaP&L responsibility for the overall operation of the Canadian subsidiary (Toronto based), including Technology Services (field and depot), Sales and Business Development, IT, Finance, Legal, HR, Logistics, , Depot Repair, Partner Management, Key Account Management and Call Center. Developed and executed annual plan to grow revenue and improve profitability. Approximately 245 staff
Rick Gray Skills
Frequently Asked Questions about Rick Gray
What company does Rick Gray work for?
Rick Gray works for Coast2coast Technical Services
What is Rick Gray's role at the current company?
Rick Gray's current role is General Manager, Canada.
What is Rick Gray's email address?
Rick Gray's email address is ri****@****ail.com
What is Rick Gray's direct phone number?
Rick Gray's direct phone number is +197088*****
What skills is Rick Gray known for?
Rick Gray has skills like P&l Management, Managed Services, Solution Selling, Services Sales, Hardware Support, General Management, Client Services, Contract Negotiation, Account Management, New Business Development, Sales Management, Collaborative Leadership.
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