Provide systems management and programming, network management, installation, configuration and troubleshooting for information systems. Supervise all IT staff in the Department of Neurology including 5 full time staff servicing approximately 650 faculty and staff.

Under direction of the Firm’s Board of Directors, I provided overall leadership and directed the Firm’s technology efforts to ensure continuous development and execution of technical strategies that enabled the Firm to provide clients with high quality service and maintain a position as a technically innovative and forward-looking organization. I provided vision and leadership for developing and implementing information technology initiatives, as well as, supported these initiatives in a hands-on manner. I oversaw the effective and efficient operation of network computer hardware, software and data communications systems. I supported business operations in order to improve cost effectiveness and service quality within the Firm. I was responsible for all aspects of the organization’s information technology and communication systems and provided communications to management, monitored progress and managed risk.

Employed when known as Networkz Consulting Group.Consulted with client’s management to determine business objectives. Recommended, specified, designed, budgeted and implemented IT projects. Supervised Associate Engineers and Network Technicians on project implementations. Mentored consulting staff on a technical and professional level. Extensive customer service contact ensured the highest quality delivery of services. Technical writing of text books for trade school curricula. Served as “in-house” IT staff for clients who do not warrant full time IT staff and provided technology solutions for business problems.

Responsible for evaluating business objectives and identifying technologies to accomplish those objectives. Communicated with key business staff and end users for needs analysis, and devised, recommended and implemented solutions. Coordinated and supervised outside expertise such as contractors and consultants. Designed, evaluated and supervised network infrastructure projects including data center relocation, software and hardware implementations and upgrades. Established work related goals and directed workload for Network Technicians. Administrated a network with multiple servers distributed around the Medical School campus. Provided second tier end user support.

Designed and evaluated instructor led curricula, self-study materials, and custom projects. Supervised a team of writers, managed deadlines, wrote and performed technical reviews of coursework. Provided training for high-end computer topics, including Novell NetWare 3.x and 4.1 administration and technical support, TCP/IP implementation, networking connectivity issues, data communications, and technical support for Windows 3.1, Windows ’95, and computer hardware troubleshooting.Promoted to Director of Curriculum Development six months prior to departure.

Supervised Customer Support Specialists to ensure solutions were found for the in-house-customer’s application of computer technologies. Evaluated and recommended purchases of hardware and software for the Missouri/Illinois Blood Region and the Bi-State Chapter. Administrated and maintained a 250 node network. Certified ARC Instructor.

POS coordinator for area PC register system. Operation Committee member involved in setting company wide policy, fiscal responsibilities including budgeting, banking, inventory control and daily balance sheets, managing and training of store personnel, involved in all aspects of store operation.