Rick Snyder Email & Phone Number

If your ever seeking business advice you can request a meeting with me through my profile on AdvisoryCloud.

New York, New York, United States

• Provide guidance on strategy and experiences to Fortune 500 companies and investment firms across the healthcare, transportation, project management, communication services, and technology verticals to meet business.
• Consultation services of the competitive landscape, trends and future state plans across the healthcare, technologies, and intermodal logistics software verticals, how companies choose partners, the value-add of a.
• Established a foundation to support an extraordinarily complex legacy platform by building a strategy for the Development QA team which included automated testing, overall testing visibility, and a complete operational.
• Built the 2-year product roadmap and development pipeline, with targeted custom applications ranging from proprietary language to industry standard VXML and J2EE, with varying custom integrations and databases.
• Created the custom notification applications to support 100 million monthly transactions for Fortune 500 customers, including voice, 1-way, and 2-way SMS.
• Strategic partner between product, development, and sales teams, driving revenue of rugged mobile devices, software services, and network infrastructure; led and field-tested new applications of sensor technologies for.

• Advanced through multiple promotions from overseeing Application Development to oversight for all IT services for the company. Led the business unit and R&D organization, which consisted of 100+ engineers through the.
• Delivered an Agile transformation strategy and operating model for the enterprise, spanning 1000+ IT professionals and business partners.
• Partnered with the CIO on strategic planning to improve development by integrating research and custom designed landscapes, enhancing user experience for projects, and identifying improvement opportunities.
• Provided hands-on leadership, guidance, and mentoring to project teams through coding, customization, and post-production support for API systems, mobile, and web integrations.
• Led the IT departments for two wholly-owned subsidiaries, Insight Network Logistics (INL) and ShipCarsNow, and ensured alignment across PMO operations and vendor management.
• Generated a substantial cost savings and efficiency savings by delivering transformational software solutions that permitted support for 5,000+ users at a key client.

Omaha, Nebraska

• Led a team of 50 direct reports and partnered with the VPs of the Technology, Product, and Sales organizations to identify new and emerging technologies for use in building state-of-the-art customer communication.
• Provided clients with new business intelligence on how to better service customers by developing and delivering real-time dashboards and web administration tools which took reporting to a new level, above industry.
• Led Agile planning sessions for 20+ applications to service a user base of muti-millions of customers; provided production support for key enterprise clients, such as PwC, Comcast, DirecTV, United Healthcare, CVS.
• Initiated comprehensive strategic planning, controls, organizational design, and execution throughout the SDLC to deploy comprehensive IT systems and software to support business units in driving product development.
• Built a patented reporting system with functionality to map calls geographically and enabled clients to create more strategically focused customer service plans; US 7,995,725 Compilation, Analysis, and Graphic.
• Solely invented a real-time customer call survey SaaS solution for Fortune 1000 companies. Results were collected, processed, and analyzed in real-time for immediate review and action by customer experience management..

Omaha

Hired by Application Design and Development in 1994 which was acquired by a California company, DPRC, Data Processing Resource Corporation in ~1996. DPRC was then acquired by Compuware in ~1998. First assignment was at Citibank in Sioux Falls, South Dakota as a COBOL developer from 1994 to 1996. Second assignment was West Interactive as a software.

Council Bluffs, IA