Rick Marshall is a Contact Centre E2e Infrastructure Manager at Barclays. He possess expertise in it management, itil, telecommunications, business process, voip and 37 more skills. Colleagues describe him as "I recruited Rick into CPM International, and Rick made an immediate impression. Rick has the ability to take a team through Continuous Improvement where they couldn’t see how to get started. Rick also was able to take on responsibility across a broad geographical region, work successfully on client pitches and has a broad technical exposure. Add that to some strong commercial awareness, and it’s clear that Rick is a good addition to our IT Management Team." and "Rick is extremely knowledgable and I am very grateful for the work he has done for me as a small business. I would recommend Rick to all who would benefit from the services of an extremely well qualified, adaptable, reliable and personable IT manager Thank you Rick!"