Rick H. Email & Phone Number

California, United States

Halifax, Gb

I lead the PPT Group Information Technology Strategy. Responsible for IT for all PPT Group worldwide sites. Experience in venture capital acquisitions, integration and responsible for our cybersecurity posture worldwide. Experience with multiple industries which include Engineering firms and professional sports teams in the US.

Monterey, Ca, Us

Responsible for building, deploying, maintaining, securing and supporting key tools, processes, and technology that enable the entire Lansmont team to do its best work. I provide the vision and leadership required to meet those responsibilities. IT is about building and serving solutions and capabilities, while applying best of breed technology stacks. I support vital systems that power all aspects of our business and work cross-functionally with the entire team at Lansmont as we deliver the most advanced technologies, meant to serve all our clients within our PPT group of companies.Overseeing, building and leading the Information Technology team at Lansmont.Develop and maintain the strategy for the IT organization's operations, including internal stakeholder engagement, support teams responsibilities.Leading the deployment and management and ensuring the overall state of health for all IT systems.Working closely with the General Manager and their team, implementing critical security policy and supporting audits, investigations, and incident management.Engaging directly with C level executives regarding their organizational IT needs.Developing, maintaining and supporting key processes such as company data management, employee on-boarding and off-boarding.Providing vision, with an eye to scaling ahead of growth, for technology selection, adoption, growth, and migration for all key systems working closely with the relevant stakeholders in the broader Lansmont business. Continuously improving systems and processes for end user support. Negotiating and managing vendor relationships.Supporting implementation of internal technology systems across the Lansmont enterprise.Ability and propensity to leverage a hands-on engagement model as needed to support the Lansmont mission.Application administrationSalesforceInfor SytelineEmployee identity managementCommunications and office (remote and on-prem) systemsSystems inventory and managementProject Management

Burlington, Wa, Us

I provide strategic vision, direction and leadership for the Information Technology Department at Noise and Vibration Technologies, NVT Group LLC. Combined yearly revenue 60-Million-dollar plus business with a 160-million-dollar acquisition pipeline. I managed and completed three company IT acquisition and integration projects. I represent NVT's technology-related business needs within the broader Noise and Vibration portfolio that includes global footprints in China, UK, Germany and India. I work closely with the C level executive team and I am a direct report to the Chief Financial Officer. I partner with our internal business stakeholders that include Administration, Engineering, Finance and Software Development, Materials and purchasing. I engage, guide and administer, internal and external partners on profit-loss projects by assisting them with setting priorities, allocating resources, and reporting on project progress in a way that ensures success and adherence to industry- accepted practices. I remain abreast of emerging technologies and IT trends effectively and exploit technological opportunities in accordance with the vision and mission of the CEO and Battery Ventures Board of Directors that meet quarterly.In close coordination with colleagues within NVT and broader IT community, I participate in the selection and guided the deployment of technological assets, security and compliance for enterprise systems,manage first-line third party MSP support staff. I am responsible for the daily IT operations portfolio of companies that include TeamCorporation, Dataphysics Corporation and Lansmont Corp. I oversee the maintenance of IT infrastructure including profit centers in all areas of the organization, I work with the NVT Leadership team to assist in implementing information technology policy. I assist in planning for three company IT budgets each year.

Monterey, Ca, Us

Planned and implemented additions, deletions and major modifications to the supporting infrastructurecompany-wide in coordination with corporate leadership.Oversees the implementation of network security at the corporate level.Anticipates future network needs, identifies proactive solutions to satisfy needs.Telphony•Oversees the planning and management of the company's telephone system and manages company-wideupgrade efforts.Training & Lab MaintenanceAssist Software development to maintain infrastructure and ISO compliance for corporate widecalibration labs.Internal SystemsResponsible for Syteline ERP system integration and deployment as well as support.Help Desk AdministrationOversee the management of corporate help desk activities and resolves escalated issues if necessary.Asset Management•Help establish and build relationships with vendors in conjunction with corporate leadership.•Oversee all IT-related purchasing and budget usage; works with Accounting to develop budgets.•Hold responsibility for capacity planning and scheduling vendor negotiations related to IT.

Monterey, Ca, Us

Administer multi-site NT network environment. Provide high level PC/workstation support for users.Execute long and short term projects. Provide high level PC client support for business application andclient server systems. Develop and Implement corporate IT policies and procedures.Plan, direct and manage daily operations of IT department, which includes responsibility of answeringand solving desktop and network related issues.Establish and implement department IT policies and procedures.Manage deployment, maintenance, support and upgrade of Windows 2000 and NT 4.0 NT server farm,which includes Citrix Metaframe configuration and deployment to remote sites. Deploy and configureimages on desktop PC's, including hardware, software and distributed printers.Manage, maintain and support Frontstep Syteline ERP system and progress database engine. Configure,install and sustain organization's network.Support multiple remote offices and users in the US via organization's VPN.Configure, install and maintain T1 routers, DSL and ISDN modems.Maintain and manage VPN network as well as external and internal web presence.Perform system backups on its internal and external web network servers. Execute scheduled disasterrecovery procedures.Manage and maintain Exchange E-mail server. Report and responsible to CFO of Finance on all IT relatedissues.Support, deliver and maintain all mission critical databases and applications within organization

El Segundo, Ca, Us

Administer multi-domain NT server farm (21 servers total; Responsible for integrity, maintenance, andupdates of all NT servers;Assist with trouble shooting and resolving NT server issues, users/workstation domain login, andintro-domain problemsAdministration of nightly system backupsData recovery for PCs and laptopsHigh level trouble shooting of workstation connection to NT network, Email system, and Internet/WideArea connectivity issuesAdministration and support of corporate client server applications, including application softwarechange management and version controlInstallation and new user administration of all corporate business applications (email, finance, ticketing,retail POS, scheduling, asset management, etc.)Assist with creation of users cheat sheets, FAQ's, and MIS technical documentation for applicationrelated servicesAssist with administration of nightly backupsResolve Help Desk calls related to PC/workstation issues, including hardware trouble shooting andsoftware problems unable to be resolved by helpdesk in software such as Windows 95/98, MS Office2000 (including Outlook 2000), ACT!, and corporate business applications Resolve desktop andnetwork printer issues

Phoenix, Az, Us

Supervise 18 technician Help deskProvide supervision and upper end support and training for configurations, installations, upgrades, andrepairs for technicians and clients. Interview and train new prospects.Respond to heavy computer Help Desk calls for businesses and Movie studios.Repair, configure, and troubleshoot IBM/PC laptops, servers, and compatible systemsInstall troubleshoot and setup NextSet Unix Software for animation programsSetup new systems for varied network configurationsSetup and configure local area networksInteract with vendors and users to find solutions to many different computing environmentsTrain new employees on PC hardware and software troubleshooting techniquesTest distinct software and hardware for vendors and clientsSetup animation systems for Dreamworks SKG "Prince Of Egypt" Animo Cambridge animation softwareInstall NExt Step unix software.Tech lead in implementing 4200 workstations on users desk for 21st Century Insurance. (Year longproject)

Glendale, Ca, Us

Under contract with MicroAgeSetup animation systems for Dreamworks SKG "Prince of Egypt"Cambridge animation softwareInstall NExt Step Unix software. Maintained IT hardware for Animation systems team.

Masters In Cybersecurity, Computer And Information Sciences And Support Services

Bachelor'S Degree, Telecommunications Management