Rick Arnst, Bba, Mba Email & Phone Number

Tampa/St. Petersburg, Florida Area

Houston, Texas Area

• Responsible for creating and implementing online marketing strategies to increase sales and revenue for clients.
• Maximized technical and creative opportunities afforded by the breadth of Web-based static and social marketing in order to attract customers to various brands.
• Launched campaigns that included design, development, advertising and transactions.
• Dealt with media buying, social networking and search engine optimization to maintain a client base and to seek new… Show more
• Dealt with media buying, social networking and search engine optimization to maintain a client base and to seek new clients.
• Developed online marketing plans, conducted research and utilized the most current strategies in order to position the brand in the marketplace.

Houston, Texas Area

• Interacts daily with Customers, Technicians, Parts Associates, Cashiers, Service Manager, Sales Associates and Managers
• Setting, confirming and preparing for appointments with customers to expedite their service experience
• Greeting customers in a timely and friendly manner. Determining vehicle needs based on customer information and a vehicle walk-around
• Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle… Show more
• Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle
• Producing repair orders for customers with full transparency including cost and time estimates

Houston, Texas Area

• Directed all day to day activities: customer care, sales/marketing/promotions, inventory management, payroll, daily cash and statement balancing and bank deposits, accounts payable/receivable while maintaining and.
• Long term business development activities including creating action plans and goal setting using profit and loss statements and balance sheet benchmarks as success indicators. Prepared and reported all city, county.
• Long term business development activities including creating action plans and goal setting using profit and loss statements and balance sheet benchmarks as success indicators. Prepared and reported all city, county.
• Largest and most successful privately held facility of it's kind on the west side of Houston That success was due to the customer centric principles being utilized. Show less

• Training, counseling and over seeing sales consultants in the proper methods of taking incoming calls, making outgoing showroom and owner base follow-up calls, confirming appointments and making appointment no show.
• Developing the processes and training procedures relative to all Internet sales.
• Customer retention and CSI
• Developed the processes and marketing programs designed to increase credit union sales and increase customer retention… Show more
• Developed the processes and marketing programs designed to increase credit union sales and increase customer retention levels.
• Developed the computer functions designed to increase, motivate and access overall sales consultant performance. Show less

Houston, Texas Area

• Sales training/Management consulting organizations utilizing software support.
• To conduct training classes and motivate dealership management and sales staff in a variety of tools used to effectively maximize the results generated by sold and unsold showroom and telephone traffic.
• To train dealership management and appropriate staff in supportive computer operations.
• To consult each dealership to ensure increased vehicle sales as a result of Business… Show more Sales training/Management consulting organizations utilizing software support.
• To consult each dealership to ensure increased vehicle sales as a result of Business Development.
• To develop, implement, and maintain all corporate internal and external communications.

• A Volvo and Jaguar (High-line) dealership for new and used vehicles
• To recruit, train, coach, motivate, supervise and support a team of aggressive sales consultants.
• Management of credit approvals, the selling of finance, leasing, extended warranties and insurance.
• Controlled all facets of the marketing, and promotion for the sales function utilizing syndicated television, cable television, newspapers, magazines and direct mail. Developed the creative.
• Controlled all… Show more A Volvo and Jaguar (High-line) dealership for new and used vehicles
• Controlled all functions relating to controlling a $5M inventory efficiently.

• European Automotive Manufacturer
• All functions relating to vehicle, service, and parts sales including distribution, inventory maintenance, new product training, employee development, customer satisfaction, and promotion in a four state area.
• To implement monitor the proper dealership utilization of corporate sales, service and parts merchandising programs.
• To monitor and evaluate and consult on the effectiveness of various prospecting systems, floor traffic control systems, and… Show more European Automotive Manufacturer
• To monitor and evaluate and consult on the effectiveness of various prospecting systems, floor traffic control systems, and closing systems for vehicle sales.
• To develop annual vehicle, service and parts sales and profitability objectives including, the related action plans and corrective measures for up to twenty separate and independent dealerships.

Mba, Strategic Management

Bba, Marketing

Ba, English

Diploma, Business Administration And Management, General