Rick Bergh Email & Phone Number

Disney Heroes: Battle Mode● Led a team of 20 people in a remote-first environment on a live, mobile free-to-play hero battler● Ran meetings including daily standups, sprint planning, and release retrospectives● Maintained the project in Jira each day, including assigning tickets to the proper team members, sprints, epics, and fix versions● Brainstormed and implemented changes in procedures to improve how the team functioned● Compiled patch notes on each update for CS to post to the official forum● Held open dialogue with team members to assess progress and identify blockers

Seattle, Washington, United States

General Responsibilities:● Partnered with seven international game studios to support titles published by BFG throughdifferent stages of the development life cycle including post-launch support● Primary point of contact for external partners including developers and IP owners, and internal BFG teams including executives, QA, Marketing, Localization, Research, and Customer Support● Traveled internationally for quarterly in-person meetings with external developers● Reviewed design documents and prototype builds, evaluating features from different perspectives (player experience, business impact, etc.), and providing feedbackMidnight Castle:● Was live ops producer of a multiplatform game in worldwide release, responsible for publishing content updates and running live ops events● Determined the update release schedule and managed resource allocations from other internal teams including QA, Narrative, and Marketing● Managed game design of content and features, and guaranteed consistency in story and design across updates spanning multiple yearsToy Story Drop!:● Worked with external IP holder (Disney) providing status updates and determining the future direction of the game● Owned the Match-3 level difficulty balancing process for pre- and post-content release, coordinating data analysts, game developers, and QACooking Craze:● Managed coordination with external IP holder (Bandai Namco) for in-game PAC-MAN event, including art assets feedback and approvalDecurse:● Held weekly meetings with developers, providing BFG publishing and technical information required to release the game● Worked with project management team and developers post-release to provide data and insights to maintain and improve the gameUnannounced/Cancelled Projects:● Spoke at pipeline review meetings with BFG management to discuss the current status of projects and next steps to take● Contributed ideas and provided feedback on art direction, story, characters, and gameplay loops

Seattle, Washington, United States

● Led up to three other testers and coordinated testing for game updates● Ran test passes, reported bugs, and verified when problems had been fixed● Monitored user forums and social media for issues encountered by players● Participated in meetings to help determine the future direction of the game

Seattle, Washington, United States

● Tested content and feature updates for third-party free-to-play titles on mobile platforms and PC, including running test passes, reporting bugs, verifying fixes, and monitoring user forums for issues encountered by players

Nintendo Of America, Redmond, Wa

As a member of the Lotcheck department, I was involved in testing software for Nintendo’s gaming consoles and handheld systems for adherence to required guidelines. During my time at Nintendo, my additional duties included working with Microsoft Excel to create testing forms and maintaining an up-to-date overview of current titles in testing. I was also involved in several projects aimed at improving the efficiency of the department, including reviewing and organizing a repository of documents used for reference in testing.

Olympia, Wa

My function was that of an all-purpose television crew member, with duties including operating remotely controlled cameras and switching during live broadcasts, setup and teardown of sets and equipment, monitoring streaming content on the Internet and preparing guests for on-air interviews.

Nowhere Safe - Red Panda Studios - Creepy VoiceCurse of Slate Rock Manor - Red Panda Studios - Lyle, Officer Dooley, Federal Officer, NewscasterPirates of the Burning Sea: Power & Prestige - Flying Lab Software - Miscellaneous VoicesOrbit iPhone app promotional video - Matheson Media - NarratorThis is Vegas - Midway Games/Surreal Software - Miscellaneous VoicesBipo: Mystery of the Red Panda - Red Panda Studios - Mr. Shinbun

Studio Camera Operator:- Prepared and maintained studio equipment during the day’s productions- Operated pedestal and jib-mounted studio cameras during live and pre-taped showsFeed Room Operator:- Managed incoming and outgoing live feeds of material including shows, topicals, story packages, and highlights- Recorded and logged post-game interviews for immediate use in live shows- Coordinated with directors, producers, and tape operators both in-house and in other locations including Houston, Detroit, Georgia, and Los AngelesAssistant Assignment Editor:- Answered assignment desk phones and assisted callers or transferred them to the appropriate department- Ensured accuracy of incoming feed spreadsheets and daily studio schedules, then distributed them to producers and talent

- Shot and/or edited videos of events including weddings and other gatherings- Incorporated music, still images, text, and other elements into projects - Delivered projects on DVD with menus from DVD Studio Pro

B.A, Electronic Media And Filmic Arts

- Graduated Magna Cum Laude - Dean’s list 2 quarters

Associate In Arts And Sciences

- Graduated with 3.93 GPA - Dean’s list 1 quarter, President’s list 5 quarters - Two quarters of video production classes

High School Diploma