Rick Caudill Pmp Email & Phone Number

East Longmeadow, Ma, Us

East Longmeadow, Ma, Us

United States

Responsibilities:Work with a team of network engineers managing and maintaining a converged Gigabit Ethernet network infrastructure in support of (Redacted) and their customers under Core Services.• Design, install, configure, and troubleshoot network infrastructure with minimal supervision, work with short timelines using the latest networking technologies, and provide excellent customer support for all network-related services• Work on daily tasks and ongoing upgrade projects to include operational support for routers, switches, IP address management, network management tools, etc. Projects include the design and integration of new networks into the existing architecture• Update and maintain network topology maps, classified and unclassified• Provide engineering support for classified and unclassified networks. • Assists in securing network systems to meet applicable DoD, AF, and DISA compliance• Participate in system maintenance/optimization/performance activities of the enterprise infrastructure• Interface with vendors for warranty claims, hardware/software upgrades, and other technology updates• Required to diagnose data troubles, open & and route trouble tickets, and handle customer support cases with third-party subject matter experts through tier 3 contracted support constructs and ensure proper and timely resolutions• Be disciplined in approach to operational excellence and execute detailed record keeping for adherence to locally established and required military processes and procedures services, which ensure that networks are compliant with applicable directives, publications, and/or guidelines as governed by external DoD agencies• Required to research technical issues and develop solutions using strong attention to detail• Support emergency operations on an as-needed basis 24/7 & and respond to all operational needs according to contract parameters.

Westover Afb

East Longmeadow, Massachusetts Area