Rick Eckert Email & Phone Number

Detroit, MI, US

Newport Beach, California, US

• Lead Slot Performance consulting and analytics team to assist operators, suppliers, and game development studios improve analytics and identify opportunities.
• Direct overall strategy for growth and development of the EILERS-FANTINI Game Performance Database (GPD) and Online Game Performance Database (OGPD).http://ekgamingllc.com/about/

Newport Beach, California, US

• Manage and maintain centralized game performance database (SQL & Oracle) and business intelligence tools (Tableau & Oracle BI).
• Create and distribute monthly reports providing insights into gaming industry trends and top performing slot themes, cabinets, and suppliers.
• Author gaming analytics columns published in industry trade magazines, 'Slot Management & Marketing' and 'Global Gaming Business'.

• Consultant: Online Casinos, iGaming, Land Based Casinos, Slot Suppliers, Slot Analytics & Operations.
• Advisory Board Member - Provide insights and solutions for gaming analytics development that increase operational efficiency and drive higher revenues.
• Partner with Casino Operators and Slot Manufacturers to create dashboards and reporting services to analyze data points and implement growth strategies.
• Council Member for multiple research firms providing insights and expertise on the gaming industry.
• Keynote presenter for gaming industry leaders and executive teams on current market trends & outlook (largest event, 250+ attendees).

Las Vegas, Nevada, US

• Direct leader to Administration, Analytic, and Operation staff of over 80 team members.
• Responsible for department hiring, performance reviews, and progressive training.
• Supervised and trained Slot Analyst team to increase operational efficiency and department profit.
• Developed and maintained Slot Manufacturer relationships to complete game orders and contract execution.
• Managed annual capital purchases, revenue share agreements, and all slot floor projects including machine placements.
• Business Owner and Department Lead for technology integration of slot dispatch, progressive solutions, and slot system upgrades.

Las Vegas, Nevada, US

• Optimized Slot floor revenue through high level analytics with concentration on optimal product placement.
• Generated Slot Financial Reports for Earning Calls, Budgeting, and Executive review.
• Implemented automated reporting services to execute and deliver reports on a schedule.

Las Vegas, Nevada, US

• Analyst - Slot Operations (Bellagio Resort) Analyst - Slot Operations (Excalibur Hotel & Casino | Luxor Hotel & Casino)
• Constructed corporate cross property reporting solutions to better serve Executive leadership and direction.
• Maintained department and company databases for accurate reporting purposes.
• Served as property level representative and trainer for social media initiatives.

Las Vegas, Nevada, US

• Completed nine-month leadership program intended to coach young professionals in management level positions.

Las Vegas, Nevada, US

• Provided unmatched guest service throughout the check in and check out processes while serving as a representative of a five diamond/five star resort through guest interactions.

Battle Creek, Michigan, US

Assisted guest, processed slot machine jackpots, and made minor slot machine repairs while being trained in Slot Operation Management.

Battle Creek, Michigan, US

• Rotational internship through Casino Marketing, Slot Operations, and Table Games
• Slot Operations: Supervised daily operations and scheduling for the Slot and Beverage Departments.
• Marketing: Completed training through department working alongside Casino Hosts, Players Club Managers, Special Events/Promotions Coordinator, PR/Advertising Coordinator, and Quality Service Manager.
• Table Games: Completed floor supervisor and Title 31 training. Positioned as assistant floor supervisor while attending dealer school and working alongside Shift Managers through daily operations.

East Lansing, MI, US

• Serviced a variety of events including weddings, graduations, proms, and various business settings in accordance to banquet event orders while learning various aspects of Banquet Operations.

East Lansing, MI, US

Executive board member of the student organization Vegas Night. Lead in the organization, training, and management of the one night charity event that lead over one-hundred volunteers, hosted over five-hundred guests, and sold $15,000 in casino cheques.

Bachelor Of Arts, Hospitality Business

Dual Enrollment