Rick Giles Email and Phone Number

Strategic Negotiation & Solutions Development:• Acted as Acting Global Key Account Manager, successfully negotiating contract agreements with major OEMs.• Presented highly technical solutions during sales meetings, overseeing the development of proposals, and managing contract lifecycles from inception to finalization.• Focused on studying carbon emission reduction through hydrogen integration for gas turbines aligns with market trends towards sustainability.Market Strategy & Development:• Crafted a commercial strategy driving annual $80MM orders in the O&G market.• Pioneered growth initiatives for controls, encompassing power generation applications and mechanical drives for compressors.• Designed strategies for emerging market needs, leading the development of new mechanical and electrical products.Leadership & Team Direction:• Directed global sales team efforts, focusing on leveraging existing strengths and identifying growth opportunities.• Formulated strategies to adapt controls for renewable energy, clean energy, and decarbonization, especially regarding hydrogen as a fuel source for gas turbines.• Conducted cost/price margin analysis to ensure risk management and profitability in the O&G market.Cross-Functional Collaboration & Alliances:• Collaborated extensively with multi-disciplinary teams, influencing market strategy from product development to field service.• Led the ExxonMobil / Baker Hughes Instruments and Controls Technical Alliance, unifying efforts between GE and BH teams.

Project Support & Customer Acquisition:• Provided pivotal support on multi-million-dollar O&G projects, aiding in successful project completion.• Collaborated with sales managers, identifying innovative directions for customer acquisition using key selling factors and early engagement strategies.Collaboration & Solution Development:• Networked effectively with global sales, product line leaders, and engineering teams, initiating early engagement in controls projects within the O&G market.• Utilized value proposition selling, compelling customer interest during crucial presentations.Training & Proposal Development:• Mentored and supported the regional proposal team, ensuring excellence in standard controls opportunities.• Developed control solutions, ensuring qualification during the pre-quote stage through customer presentations and vendor preapproved lists.Industry Presentations & Knowledge Enhancement:• Delivered technical presentations at industry forums (user meetings, conferences, and customer days), showcasing expertise and solutions.• Established a comprehensive knowledge base of past projects, aiding clients in understanding the depth of company experience.Global Project Support:• Provided extensive support to proposal teams globally, contributing expertise to complex projects and fostering successful outcomes.

Project Support & Tool Development:• Provided pivotal assistance on multi-million-dollar O&G projects, ensuring successful project outcomes.• Designed and implemented costing tools within Salesforce, enabling accurate quoting by control application engineers, encompassing design, manufacturing, and commission costs.Proposal Leadership & Training:• Spearheaded profitability calculations as the proposal technical leader for compressor controls, leading to the successful acquisition of key opportunities.• Conducted comprehensive training sessions for control application engineers, sales teams, and managers, focusing on scoping profitable opportunities.Customer Engagement & Order Generation:• Supported sales managers during customer onsite meetings, leveraging insights to secure orders and maintain customer confidence in control systems.• Authored compelling case studies and participated in site surveys, resulting in increased orders and enhanced understanding of client needs.

Innovative System Development:• Contributed to the design board, developing specifications for GE's OptiComp Integrated Compressor Control Suite, a pivotal project for the company.• Participated in the development of the Integrated Turbine Compressor Control (ITCC) software, standardizing HMI screens for critical process controls like anti-surge and loadsharing.Procedural Development & Project Leadership:• Created a Single Stage Anti-Surge Commissioning Procedure, incorporating a Remote ITCC Tuning GUI, enhancing efficiency and accuracy in control system implementation.• Led and successfully executed complex ITCC projects, demonstrating leadership and technical expertise.Innovative Application & Remote Monitoring:• Pioneered the application of remote monitoring for OC control systems, enhancing system efficiency and proactive maintenance capabilities.

Project Leadership:• Led 31 turbine control projects, including 20 TMR and 11 simplex projects, demonstrating expertise in diverse control systems.• Successfully led nine short lead-time projects, reducing project completion from the standard 18-24 weeks to just 9 weeks, showcasing efficient project management skills.Notable Project Contributions:• Spearheaded control system engineering at the world's largest Ethylene/Propylene refinery in Shanghai, China, earning recognition in the GE Energy February 2005 Calendar.• Achieved on-time commissioning for the first control retrofit of a BWR nuclear steam turbine, demonstrating reliability and project management prowess.

Technical Design & Programming:• Specialized in designing and programming control systems according to specific customer requirements, ensuring tailored solutions.Testing and Implementation:• Conducted comprehensive factory acceptance testing to validate system functionality, followed by successful installations and commissioning at customer sites, ensuring seamless integration and operation.

• Provided technical support to the sales force, offering expertise on standard products to aid in customer interactions.Proposal Development:• Interpreted customer specifications, estimating time and material requirements, and composing proposals for the sales team to facilitate effective client engagement.

Field Service Expertise:• Successfully completed over 100 field service assignments, showcasing proficiency and reliability in addressing diverse technical challenges.Extensive Experience:• Accumulated comprehensive expertise in field service operations and commissioning, contributing to a robust skill set in resolving technical issues.