Rick Goody Email & Phone Number

Perth, WA, AU

Australia

Australia

Perth, Western Australia, Australia

• Managing multiple major clients including prominent Colleges & Universities, Global and Local Companies with a combined total device count of close to 2k devices across 4 continents.
• Supporting 1.5k macOS and iOS devices for prominent College using Jamf Pro to ensure up to 400 zero-touch deployments of new devices yearly.
• Deploying patches and OS updates for a catalogue of 50 software titles across all clients to ensure security and functionality.
• Organising and managing device… Show more
• Organising and managing device replacement program for 150 Staff devices through an ongoing process as devices reach a 3-year replacement cycle.
• Migration and consolidation of multiple on-premise Jamf Pro instances for large Australian organisation to Jamf Cloud enabling a reduced server overhead and increasing security while enhancing user experience.

Perth, Australia

• Developed and grew the company to 16 FTE staff with an annual turnover of $2m.
• Monitored and managed 3 government CUA supply agreements and managed response submissions.
• Managed the Marketing and Brand departments with a total budget of $30k and 1 direct report.
• Mentored, educated, and supported the development of 14 Technical Services team members through monthly meetings, coaching, and performance management.
• Direct IT Management and strategic planning for 6 Companies… Show more
• Direct IT Management and strategic planning for 6 Companies every week managing up to 4k macOS & iOS devices.

Perth, Western Australia, Australia

• Provided training and support for up to 60 technicians and staff across 4 states as the company grew.
• Wrote and delivered over 100 projects across those states with the support of onsite technicians to ensure a full understanding of requirements and deliverables.
• IT Management and strategic planning for nominated 5 weekly clients.
• Technical account management for 14 clients with regular quarterly customer visits.
• Provision of escalation services to the internal… Show more
• Provision of escalation services to the internal team.

Sydney, Australia

As a Integration Engineer, my role was to support clients in a variety of different sectors. The role was a on-site role. Comp Now are a Profession Apple Company, who sell service and support the Apple market within Sydney and Melbourne. I had a number of regular companies who I would support on a maintenance contract, as well as re-active support via.

Sydney, Australia

As a Apple product professional my role was to seek out and develop opportunities with the new and existing clients. The main focus was corporate and higher education sales with a emphasis on solution and server sales. I managed to grow my client basis and continue to meet and exceed sales targets by making the most of all possible opportunities. I.

Sydney, Australia

As Channel Manager I was part of the original set-up team for their Integral Green Energy campaign. Looking after up-to 4 teams of 12 sales agents each. Involved in the planning and implementation of targets, Training, Recruitment and planning of target areas. Our channel managed to break company records with Client targets achieved and exceeded. The role.

London, United Kingdom

As Sales manager is was involved in all parts of the business, with a high level of responsibility and accountability to customers. My role would involve managing development time with developers to meet customer requirements, also getting involved with the testing and training of all products. Pre-sales was also a big part of my job, where I would manage.

London, United Kingdom

Responsible for the meeting new customers whether in person or on the telephone. Developing customer awareness and assisting with the selection of vehicles most suited to their needs. Providing fast and efficient delivery of the chosen product. Making sure that customer satisfaction was maintained during the purchase period and throughout the period of.