I am a technical consultant and leader who is comfortable working independently or within a team. As a Software Engineering Manager at GE Intelligent Platforms, I led a group of senior engineers providing low level software for embedded single board computers. My greatest strength is the ability to take available data and determine what is important, evaluate the options, and then make a pragmatic decision.In this role I worked directly with customers on new and legacy products, coordinated project activities with my peers, and provided my team with the information, resources, and environment they needed to be successful. Leading this group meant guiding them through technical challenges and shielding them from nonproductive overhead. The engineers on my team spent their time delivering technical value to customers. Earlier in my career I gained invaluable experience by providing direct technical support to end users. One important lesson learned continues to guide my work today: The customer doesn’t care if the product does what it was designed to do, they care if it does what they want it to do. Getting to the heart of issues by viewing them from the perspective of the customer and ensuring that the solutions align with their needs is one way that I provide long term value to both the customer and the business.