Rick Ludwig Email and Phone Number

M/A/R/C Research is a consulting firm providing insights and strategies to empower clients worldwide with the clarity to move forward with confidence.* Employee of the Month - December 2022* Employee of the Month - August 2024

The Colony Police Volunteers in Policing (VIP) program is a non-confrontational program designed to reduce crime through the increased cooperation between citizens and police. VIPs are trained by The Colony Police Department to observe, recognize, and report suspicious or criminal activity.* Navigator Certified - July 2017* Driver Certified - August 2017* Field Training Member (FTM) Certified - November 2017The mission of the VIP program is to enhance the individual and… Show more The Colony Police Volunteers in Policing (VIP) program is a non-confrontational program designed to reduce crime through the increased cooperation between citizens and police. VIPs are trained by The Colony Police Department to observe, recognize, and report suspicious or criminal activity.* Navigator Certified - July 2017* Driver Certified - August 2017* Field Training Member (FTM) Certified - November 2017The mission of the VIP program is to enhance the individual and collective safety and general welfare of all people of The City of The Colony by assisting The Colony Police Department in deterring crime. The primary method used in the deterrence of crime is to provide high visibility patrols within The City by driving vehicles provided by The Colony Police Department. The VIP program operates under the direct authority and supervision of the Community Resource Division of The Colony Police Department. Responsibilities include, but not limited to:* Assisting the Police Department with resident house watch requests, vehicle impounds, searching for missing/ lost individuals, traffic control, crossing guard duty, and special event as well as general city-wide patrols.* Supporting the police officers by serving as actors in simulated situations during De-escalation Training, and monthly Active Shooter and Special Response Team (SRT) training.* K9 Volunteer Decoy (DFW Airport location) - Department of Homeland Security/ Transportation Security Administration/ Threat Assessment Division.Accomplishments:* Personnel Commendation received from Police Chief D. Coulon on 02/02/2021 for professionalism and assistance provided (blocking traffic and being a presence in the area) during a march to bring awareness to human trafficking. Show less

Conduct all jail operations with regards to the safe and secure detention and processing of arrested persons.* Performing all jail operations, including: book-in, fingerprinting, release of prisoners, searches, prisoner arraignments, security checks, meal preparation, and stocking and cleaning of the jail facility.* Communicating effectively via police radio, telephone, and in-person with citizens, coworkers, supervisors, and instructors, including persons of diverse backgrounds… Show more Conduct all jail operations with regards to the safe and secure detention and processing of arrested persons.* Performing all jail operations, including: book-in, fingerprinting, release of prisoners, searches, prisoner arraignments, security checks, meal preparation, and stocking and cleaning of the jail facility.* Communicating effectively via police radio, telephone, and in-person with citizens, coworkers, supervisors, and instructors, including persons of diverse backgrounds without prejudice.* Physically restrain individuals that are under arrest that may be uncooperative or combative.Accomplishments:* Taser Training Certification, October 27, 2018. Show less

Provided both internal and client-facing research consulting for market research projects, including proposal development, best practices, survey design/ review/ optimization, methodology, mobile optimization, sampling, fielding strategy, and reporting. Specific responsibilities included:* Served as a key client contact while managing the fulfillment process for market research studies among major corporate clients (including several Fortune 500 Companies).* Provided client… Show more Provided both internal and client-facing research consulting for market research projects, including proposal development, best practices, survey design/ review/ optimization, methodology, mobile optimization, sampling, fielding strategy, and reporting. Specific responsibilities included:* Served as a key client contact while managing the fulfillment process for market research studies among major corporate clients (including several Fortune 500 Companies).* Provided client questionnaire review, optimization, and development, as well as questionnaire development for new internal Research Now products/ offerings.* Team management and mentoring of Project Managers within the Corporate and Strategic Teams.Accomplishments included:* Increased efficiency and standardization for both Sales and Operations across global offices by compiling US and International census data.* Spearheaded the development and maintenance of a company-wide "Research Services Library" for an efficient repository of research-related materials.* Employee-nominated recipient of the "Golden Ticket" award (Q2, 2015) for, "Exemplifying the 'One-Team' philosophy through the support of the Strategic Channel in survey design, enhancing the client relationship and perspective of Research Now as well as taking the time to develop the competencies of his partners on the Strategic Channel." Show less

Managed/ mentored multiple team members while developing and managing project plans, meeting deadlines, and overcoming team challanges. Built new client relationships, maintained and grew existing client relationships, and imnproved best practice methodologies. Specific responsibilities included:* Developed a team of Project Managers and Associate Team Leads, that grew to include 14 team members, who managed projects valued at over $20MM in annual revenue for the Central Region Sales… Show more Managed/ mentored multiple team members while developing and managing project plans, meeting deadlines, and overcoming team challanges. Built new client relationships, maintained and grew existing client relationships, and imnproved best practice methodologies. Specific responsibilities included:* Developed a team of Project Managers and Associate Team Leads, that grew to include 14 team members, who managed projects valued at over $20MM in annual revenue for the Central Region Sales Team.* Hired, trained, mentored, set employee goals, and provided annual performance reviews.* Maintained and reported Key Performance Indicators (KPI's), including account profitability, client satisfaction, panel utilization, and operations management. Show less

Delivered and managed market research projects from contracting through completion. Specific responsibilties included:* Managed multiple complex projects to schedule and budget.* Proactively communicated with internal and external clients to ensure deadlines were met and data quality was accurate.* Exceeded client expectations for delivering market research data and services.* Effectively worked/ communicated within a team-based environment.

Transitioned to the developing online market research industry with DMS (a wholly owned subsidiary of American Online, Inc.) and SPSS, Inc. (through acquisition). Provided partner support by clarifying research objectives, developing proposals and cost estimates, questionnaire design consultation, and quality control of online market research projects. Additional responsibilities included:* Coordinated survey development with programmers in India and the UK.* Interviewed and… Show more Transitioned to the developing online market research industry with DMS (a wholly owned subsidiary of American Online, Inc.) and SPSS, Inc. (through acquisition). Provided partner support by clarifying research objectives, developing proposals and cost estimates, questionnaire design consultation, and quality control of online market research projects. Additional responsibilities included:* Coordinated survey development with programmers in India and the UK.* Interviewed and mentored Graduate-level interns.* Created and provided quarterly updates to a competitive report that tracked the expanding business development within the online market research industry. Show less

Managed projects from study/ questionnaire design to analysis and reporting. Specific responsibilities included:* Coordinated projects as a liaison with multiple internal departments.* Managed client expectations by serving as the day-to-day contact on the research studies.* Involved in sales assistance and proposal development and preparation.

Designed and developed individualized research programs for clients. Specific responsibilities included:* Analyzed survey research data, produced reports, and provided presentatons of key data for clients.* Supervised and trained departmental staff members in all stages of various research projects.* Interviewed by local news media for commentary and explanations regading survey results and local curent events.

Interviewed, hired, trained, and supervised a team of 24 interviewers. Specific responsibilities included:* Reviewed, optimized, and programmed Computer Aided Telephone Interviewing (CATI) questionnaires.* Implemented individualized research programs for clients.

Interviewed diverse groups of people using telephone and in-person methodologies.