Rick Magee

Rick Magee Email and Phone Number

25+ years driving customer satisfaction in Enterprise. @
Rick Magee's Location
Boulder, Colorado, United States, United States
Rick Magee's Contact Details

Rick Magee personal email

n/a
About Rick Magee

I have two decades of experience driving satisfaction for Enterprise customers, matched with a varied UNIX Technical background. I am comfortable with any technology, with any customer, in any scenario. I have done pre-sales, sales, and post-sales support for a cornucopia of Enterprise customers from the Business, Government, and Education sectors. I am perpetually fascinated with technology. I approach my work with a friendly attitude, an open mind, and the customer always comes first.

Rick Magee's Current Company Details
Freelance

Freelance

25+ years driving customer satisfaction in Enterprise.
Rick Magee Work Experience Details
  • Freelance
    Technical Account Manager
    Freelance Aug 2022 - Present
    I am looking for a permanent position as a Technical Account Manager in the Boulder area.
  • Jumpcloud
    Technical Account Manager
    Jumpcloud Nov 2021 - Sep 2022
    Louisville, Colorado, United States
  • Apple
    Senior Technical Account Manager
    Apple Jul 2010 - Nov 2021
    Austin, Texas Metropolitan Area
    In this role I work with customers in all shades of Enterprise; Fortune 500 companies, state and federal government, K-12, Hi-Ed, and military customers both in the US and abroad. I assist with the most complex software issues, troubleshooting, and I am directly involved in changing macOS and iOS/iPadOS to address customer issues.
  • Apple Computer
    Enterprise Support Engineer
    Apple Computer Dec 2001 - Dec 2012
    Austin, Texas, United States
    In this role I claimed, worked, and escalated Enterprise level Support requests that included all Enterprise level topics, including networking, deployment, servers, identity providers, and all related technologies.
  • Apple
    Server And Applications Support Engineer
    Apple 1998 - 2001
    Austin, Texas, United States
    At this role I was a Tier 1, and then Tier 2, then a Site Response engineer supporting Enterprise customers and products.

Rick Magee Skills

Hardware Mobile Devices Ios Iphone Os X Cloud Computing Mac Os X Server Technical Support Mac Os X Unix Ipad Computer Hardware Mac Os Wireless Networking System Deployment

Rick Magee Education Details

Frequently Asked Questions about Rick Magee

What company does Rick Magee work for?

Rick Magee works for Freelance

What is Rick Magee's role at the current company?

Rick Magee's current role is 25+ years driving customer satisfaction in Enterprise..

What is Rick Magee's email address?

Rick Magee's email address is ri****@****oud.com

What schools did Rick Magee attend?

Rick Magee attended University Of Redlands, The Frederick Gunn School.

What skills is Rick Magee known for?

Rick Magee has skills like Hardware, Mobile Devices, Ios, Iphone, Os X, Cloud Computing, Mac Os X Server, Technical Support, Mac Os X, Unix, Ipad, Computer Hardware.

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