Rick Oram Email and Phone Number
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Rick Oram personal email
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Rick Oram is a Director of Engineering at 247Security at 247Security. He possess expertise in integration, leadership, product development, management, start ups and 38 more skills. Colleagues describe him as "I had the pleasure of working with Rick when he was first starting his career as a PC Service Technician. Rick's strong work ethic, his ability to communicate with customers and management effectively, and his desire to advance his career earned Rick a promotion to Service Manager where he excelled as a member of my Management Team. While Rick was member of my team he was results oriented, an effective leader, and a true contributor who was well liked and respected by his subordinates and peers." and "I had the distinct pleasure of working with Rick Oram on a re-engineering project at Vanstar in 1994-1995. He is a very talented and skilled professional. Our daily interactions were highly productive and at the same time always fun. Rick has an excellent team oriented approach which makes him a highly valuable person in any organization. I really miss the opportunity to work with Rick and would welcome the chance to do so again."
247Security
View- Website:
- 247securityinc.com
- Employees:
- 39
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Director Of Engineering247Security Oct 2005 - PresentWorked with three individuals to start another company with an established PC board manufacturer to provide the highest quality DVR, camera and GPS equipment and applications. Direct involvement with the design of both hardware and software. Company continues to grow with a current installed based in excess of 100K systems. Responsible for all aspects of customer support including call center, maintenance, enhancement releases and new products.
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Vice President - EngineeringDigital Security Vision Oct 2000 - Oct 2005Helped create a start-up business to bring mobile digital video products to the school bus industry. Branded the name BusVision and helped grow the business from nothing in 2001 to a revenue stream in excess of $3 million in 2004. Responsibilities include systems design with established manufacturers to adapt existing products to meet the needs of the school bus industry, including digital video recorders, cameras and software applications. Maintained an installed base of over 3,000 systems across the country. Other responsibilities included customer pre and post sales support, training, installation and the ongoing maintenance of the installed customer base.
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Various It Director PositionsInacom Mar 1999 - Jun 2000With the Inacom aquisition of Vanstar I managed a business analysis and development staff of twenty with budget responsibilities in excess of $4 million. Implemented EDI 142 type transactions with Compaq, SONY, GE, Chevron and HP. Completed customized service billing system with links to Oracle AP, Oracle AR, commisions and GL packages. Responsible for the integration of Inacom and Vanstar service systems. Projects included data migration, JIT allocation inventory process, field service technician automated dispatch process using pagers, RF enabled laptops, IVR workorder update mechanism and E-Commerce application with UPS for tracking shipments.
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Various It Director PositionsVanstar Jun 1996 - Mar 1999As the NOVA project ended, role evolved into an IT management position with responsibity for the service delivery aspect of the business. Brought a great level of field experience from the service delivery side to the IT support of these functions. -
Director Nova ProjectVanstar 1994 - Jun 1997Re-engineering project with Ernst & Young involvement, responsible for the service delivery / dispatch portion of requirements gathering. Experience with EDI, IVR and RF technologies using an AS400 with DB2 back-end and PowerBuilder 6.5 user applications. Custome development of call center, inventory application and RF application used by field service technicians with an Itronix ruggedized laptop. Facilitated design sessions to capture business requirements, scope of work documentation, project plans, change management processes and risk mitigation plans. Presented to CEO, CIO and Sr. Management Committee at quarterly reviews.
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Area Service Director - SoutheastVanstar Jan 1994 - 1996Promoted and relocated to Atlanta, GA in January '94. P&L responsibilities for fourteen branch service offices with annual service revenue in excess of $16 million. Implemented system and business processes to streamline inventory management, service dispatch and exceed customer service response and repair level agreements.
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Sr. Service ManagerComputerland Jul 1991 - Dec 1993NYNEX Business Centers acquired by Computerland, P&L responsibilities for five Upsate NY service centers. Managed project to merge TRW service locations into Computerland systems and processes. Implemented service contract offerings, conducted service presentations and increased service revenue while maintaining costs. Won many service awards because of the profitability of the Upsate NY service centers. -
Area Service Manager - Upstate NyNynex Business Centers Jan 1988 - Jul 1991Promoted to Area Service Manager, maintained management position in Syracuse, but picked up additional responsibilities for four more service centers in Albany, Rochester, Buffalo and Binghamton.
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Service Manager - SyracuseNynex Business Systems Nov 1985 - Dec 1987Managed staff of ten computer service technicians. Implemented processes to increase technician efficiencies, grow installed customer contract base and maintain high customer satisfaction.
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Field Service TechnicianComputer Solutions Oct 1984 - Nov 1985Supported customer base providing onsite warranty and out of warranty repairs on PC equipment including Apple, IBM, Compaq, HP, Epson and others. Provided the highest level of customer satisfaction and promoted to a senior level technician with-in two years.
Rick Oram Skills
Rick Oram Education Details
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Electrical Engineering
Frequently Asked Questions about Rick Oram
What company does Rick Oram work for?
Rick Oram works for 247security
What is Rick Oram's role at the current company?
Rick Oram's current role is Director of Engineering at 247Security.
What is Rick Oram's email address?
Rick Oram's email address is ri****@****inc.com
What is Rick Oram's direct phone number?
Rick Oram's direct phone number is +140455*****
What schools did Rick Oram attend?
Rick Oram attended Alfred State College - Suny College Of Technology.
What skills is Rick Oram known for?
Rick Oram has skills like Integration, Leadership, Product Development, Management, Start Ups, Program Management, Team Leadership, Team Building, Vendor Management, Cross Functional Team Leadership, Business Analysis, Business Process.
Who are Rick Oram's colleagues?
Rick Oram's colleagues are Markangelo Caldit, Burt Cram, Nelson Barros, Kim Allen Honea, Simphiwe Percival, Mark Michaud, Janet Nguyen.
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Rick Oram
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