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Rick Prowett Email & Phone Number

IT Service Desk Manager and IT Incident Coordinator at Enterprise Information Services, Inc. (EIS)
Location: Portland, Oregon, United States 9 work roles 5 schools
2 phones found area 541 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Direct phone (541) ***-****
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Current company
Enterprise Information Services, Inc. (EIS)
Role
IT Service Desk Manager and IT Incident Coordinator
Location
Portland, Oregon, United States
Company size
122 employees

Who is Rick Prowett? Overview

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Quick answer

Rick Prowett is listed as IT Service Desk Manager and IT Incident Coordinator at Enterprise Information Services, Inc. (EIS), a company with 122 employees, based in Portland, Oregon, United States. AeroLeads shows phone signal with area code 541 and a matched LinkedIn profile for Rick Prowett.

Rick Prowett previously worked as IT Service Desk Manager & IT Incident Coordinator at Enterprise Information Services, Inc. (Eis) and Help Desk Technical Customer Support 2 at Iesolutions. Rick Prowett holds History from Mount Hood Community College.

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Email format at Enterprise Information Services, Inc. (EIS)

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Enterprise Information Services, Inc. (EIS)

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Profile bio

About Rick Prowett

Rick Prowett is a IT Service Desk Manager and IT Incident Coordinator at Enterprise Information Services, Inc. (EIS). He possess expertise in troubleshooting, software documentation, windows, operating systems, software installation and 17 more skills.

Listed skills include Troubleshooting, Software Documentation, Windows, Operating Systems, and 18 others.

Current workplace

Rick Prowett's current company

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Enterprise Information Services, Inc. (EIS)
Enterprise Information Services, Inc. (Eis)
IT Service Desk Manager and IT Incident Coordinator
Portland, OR, US
Website
goeis.com
Employees
122
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Company profile
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9 roles

Rick Prowett work experience

A career timeline built from the work history available for this profile.

Help Desk Technical Customer Support 2

Iesolutions

Bonneville Power Administration

  • ·Microsoft Windows 2000/XP/WIN7 and Windows Server 2003/2008·Skills in Microsoft Office 2003/2007/2010 Suite·Windows Domain based infrastructure and active directory·MS Remote Assistance·Desktop/laptop, virtual desktop.
  • Carry out assigned tasks with a professional demeanor reflected in excellent written and oral communication skills, listening skills, patience, analytical reasoning and problem solving abilities
  • Display calm and a customer oriented attitude in fast-paced and sometimes stressful conditions.
  • Ability to meet timelines, milestones, deliverables and provide timely status updates
  • Communicate technical information verbally and in writing to technical and non-technical users
  • Provide a sustainable IT infrastructure by supplying cross training and functional documentation
Jul 2011 - Jun 2018

Systems Administrator

Custom Interface, Inc.

Systems Administratoro Performing routine audits of systems and software.o Performing backups.o Applying operating system updates, patches, and configuration changes.o Installing and configuring new hardware and software.o Adding, removing, or updating user account information, resetting passwords, etc.o Answering technical queries.o Responsibility for.

Jan 2008 - Nov 2009

Repair Associate

Embarq

Receive calls from phone co. customers w/hardware issues/complaints, question/discern, as accurately as possible, the nature/underlying cause of issues, through probing open ended/close ended questions.Explain telco responsibility/obligation RE: quality of phone lines, svcs provided/financial accountability as it relates to an 18 state service area.Calm.

Jun 2006 - Nov 2007

Customer Service Representative

Quest Healthcare - Rotech Healthcare

Perform all tasks related to intake of patient information & service of durable medical equip, respiratory products/supplies. Interact w/ patients/clients/co-workers/referral sources re: patient services & insurance.Communicate w/patients/clients/referral sources verbally/e-mail/writing to ensure patient/client questions/concerns are processed.

Jul 2005 - Jun 2006

Technical Support Professional

Stream International

I worked on many different contracts while at Stream. AT&T, HP InkJet, HP LaserJet, 3Com, HP Retail Laser Jet, US WEST, QWest, and COMCast.I supported products as diverse as Printers, modems, browsers, web cams, and routers. Install and uninstall drivers, walk customers through simple registry hacks, configure DSL routers and set up dialers for modem access.

Apr 1999 - Apr 2005

Technical Support Professional

Natural Data Temporary Services

Contract Labor as customer support for US West at Stream International-phone in help desk support for Dial-up access customers (* see previous entry re: US West/Qwest support for more detail)

Apr 1999 - Oct 1999

Technical Support Trainee

Byte-Size Consulting

Part-time work - Self directed much of my own work. In-house consulting on configuration, installation and optimization. Trouble shooting new Windows installations. On the job training using Windows 95 and Office 97.

Jul 1997 - Oct 1998
Team & coworkers

Colleagues at Enterprise Information Services, Inc. (EIS)

Other employees you can reach at goeis.com. View company contacts for 122 employees →

DW Douglas Winkler Douglas Winkler Colleague at Enterprise Information Services, Inc. (Eis)Purcellville, Virginia, United States, United States View → MP Michelle Pride Michelle Pride Colleague at Enterprise Information Services, Inc. (Eis)United States, United States View → CS Christopher Smith Christopher Smith Colleague at Enterprise Information Services, Inc. (Eis)South Korea, Korea, Republic Of View → DJ Darren Johnson Darren Johnson Colleague at Enterprise Information Services, Inc. (Eis)Bowie, Maryland, United States, United States View → TD Tonya Dykes Tonya Dykes Colleague at Enterprise Information Services, Inc. (Eis)Jacksonville, Florida, United States, United States View → KB Kevin Block Kevin Block Colleague at Enterprise Information Services, Inc. (Eis)Portland, Oregon Metropolitan Area, United States View → LF Lisa Forester Lisa Forester Colleague at Enterprise Information Services, Inc. (Eis)Chantilly, Virginia, United States, United States View → LD Louis-Roi Deha Louis-Roi Deha Colleague at Enterprise Information Services, Inc. (Eis)Montgomery Village, Maryland, United States, United States View → BS Betty Shaffer Betty Shaffer Colleague at Enterprise Information Services, Inc. (Eis)Owings Mills, Maryland, United States, United States View → JS Joel Solow Joel Solow Colleague at Enterprise Information Services, Inc. (Eis)Woodbridge, Virginia, United States, United States View →
5 education records

Rick Prowett education

History

Mount Hood Community College

Diploma

Toledo High School
FAQ

Frequently asked questions about Rick Prowett

Quick answers generated from the profile data available on this page.

What company does Rick Prowett work for?

Rick Prowett works for Enterprise Information Services, Inc. (EIS).

What is Rick Prowett's role at Enterprise Information Services, Inc. (EIS)?

Rick Prowett is listed as IT Service Desk Manager and IT Incident Coordinator at Enterprise Information Services, Inc. (EIS).

What is Rick Prowett's phone number?

AeroLeads has found 2 phone signal(s) with area code 541 for Rick Prowett at Enterprise Information Services, Inc. (EIS).

Where is Rick Prowett based?

Rick Prowett is based in Portland, Oregon, United States while working with Enterprise Information Services, Inc. (EIS).

What companies has Rick Prowett worked for?

Rick Prowett has worked for Enterprise Information Services, Inc. (Eis), Iesolutions, Custom Interface, Inc., Embarq, and Quest Healthcare - Rotech Healthcare.

Who are Rick Prowett's colleagues at Enterprise Information Services, Inc. (EIS)?

Rick Prowett's colleagues at Enterprise Information Services, Inc. (EIS) include Douglas Winkler, Michelle Pride, Christopher Smith, Darren Johnson, and Tonya Dykes.

How can I contact Rick Prowett?

You can use AeroLeads to view verified contact signals for Rick Prowett at Enterprise Information Services, Inc. (EIS), including work email, phone, and LinkedIn data when available.

What schools did Rick Prowett attend?

Rick Prowett holds History from Mount Hood Community College.

What skills is Rick Prowett known for?

Rick Prowett is listed with skills including Troubleshooting, Software Documentation, Windows, Operating Systems, Software Installation, Technical Support, Hardware, and Help Desk Support.

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