Rick Roth Email and Phone Number
Rick Roth work email
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Rick Roth personal email
Rick Roth phone numbers
Accomplished, passionate, and driven technology thought-leader and customer experience professional with 20+ years experience in the industry. I work with my clients to provide guidance and expertise to address their business problems and help them achieve successful outcomes.
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Enterprise Account ManagerAvaya May 2022 - PresentMorristown, New Jersey, UsAligned with enterprise leadership to support digital transformation, cloud maturity strategy and achieve successful customer experience and engagement outcomes. -
Client Solutions DirectorAvaya Sep 2021 - May 2022Morristown, New Jersey, UsProviding leadership, technical expertise, and business consultation for advanced Contact Center and AI solutions.
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Director, Contact Center SolutionsVds Apr 2020 - Jul 2021Grand Rapids, Mi, UsDirector of Contact Center and AI solution sales for Genesys and Five9 in Illinois and Wisconsin. -
Client DirectorAcliviti Feb 2019 - Jan 2020Chicago, Illinois, UsProfessional consultant for select Enterprise clients on SaaS initiatives including CCaaS, UCaaS, SD-WAN, IoT, and IaaS. -
Regional Manager - Enterprise SolutionsCrestron Electronics Dec 2017 - Nov 2018Rockleigh, Nj, UsEnterprise Sales in the Midwest: expertise, lifecycle planning, and strategy for deploying end-to-end enterprise customer experience and collaboration technology solutions -
Territory Manager - PurecloudGenesys Apr 2015 - Aug 2017Menlo Park, Ca, UsWorking with clients in Illinois and Wisconsin on cloud and premises Contact Center, UC, Work Force Management, Quality Monitoring, Speech Analytics, Recording, Reporting, and Collaboration. Also manage and assist 5+ channel partners with indirect clients.Helping my clients optimize customer and employee experience through innovative contact center, workforce management, and omni-channel unified communications solutions that fit the needs of their organizations and objectives. -
National Channel ManagerBlack Box Network Services Sep 2007 - Mar 2015Plano, Texas, UsWorking with Direct and Indirect Clients on ShoreTel and Polycom UC, Collaboration, and Contact Center Suite. Provided strategic and proactive support. Managed business development, go-to-market strategy, contracts, certifications, and marketing.Led our global teams to build the highest growth and highest margin practice at Black Box for 8 years. Awarded the ShoreTel Circle Excellence honor four (4) times and was a member of the ShoreTel Partner Advisory Council. -
Engineering ManagerBlack Box Network Services Oct 2005 - Sep 2007Plano, Texas, UsDeveloped a team of engineers supporting UC, Contact Center, WFO, BPA, and IVR solutions: S.E., engineering, installation, technical support, and training.
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Implementation EngineerNortech Oct 2002 - Oct 2005Engineer and PM; system installation, advanced troubleshooting: Nortel BCM; CS1000; 3COM NBX; ShoreTel; Networking and Infrastructure -
Tac EngineerTic Enterprises Llc Nov 2000 - Aug 2002Technical support assistance, problem resolution, escalations, and training for customers and installers on the Nortel Norstar and Business Communincations Manager. -
System Design CoordinatorGoldcom Inc. Sep 1998 - Oct 2000South St. Paul, Mn, UsOnsite database collection and design for a 15000 line NEC 2400IMX implementation for the University of Rochester and Strong Memorial Hospital. Project management, user training, and design work at Albany Medical Center.
Rick Roth Skills
Rick Roth Education Details
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Depauw UniversityBiology
Frequently Asked Questions about Rick Roth
What company does Rick Roth work for?
Rick Roth works for Avaya
What is Rick Roth's role at the current company?
Rick Roth's current role is Enterprise Account Manager at Avaya.
What is Rick Roth's email address?
Rick Roth's email address is ri****@****box.com
What is Rick Roth's direct phone number?
Rick Roth's direct phone number is +172487*****
What schools did Rick Roth attend?
Rick Roth attended Depauw University.
What skills is Rick Roth known for?
Rick Roth has skills like Unified Communications, Telephony, Voip, Telecommunications, Managed Services, Solution Selling, Wireless, Ip, Sip, Call Centers, Direct Sales, Contact Centers.
Who are Rick Roth's colleagues?
Rick Roth's colleagues are Ting K. L., Lee Hastings, Dorothy Brown, Yijun Liu, Sujata Gole, Murphy (Brent), Luciana García.
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