As a Managed IT Services and Cybersecurity professional, I hold a Bachelor of Science in Information Technology, which I obtained in April 2016. Alongside this, I am a licensed teacher with 2 years of teaching experience and 4 years of experience in the BPO industry. Throughout my career, I have honed my skills in providing top-notch customer support through calls, chat, and email.My passion for technology and customer support is matched only by my interest in cybersecurity. I recognize the critical role that cybersecurity plays in protecting sensitive information and preventing data breaches. I stay up-to-date on the latest developments in the field and implement best practices to safeguard information in my work.When I'm not immersing myself in the world of technology and security, I love exploring new destinations, especially beaches where I can relax and recharge. Additionally, I enjoy watching action and thriller movies to unwind after a long day.As someone who thrives in a work from home environment, I am highly efficient and always present. Whether I'm tackling a challenging project or assisting a customer in need, I strive to exceed expectations and provide the best service possible.In summary, I'm a Managed IT Services and Cybersecurity professional with a passion for customer support, a love for technology and travel, and an affinity for action and thriller movies. I recognize the importance of cybersecurity and stay informed on the latest developments in the field to safeguard sensitive information. Thank you for taking the time to get to know me, and I look forward to connecting with you soon!