Provides leadership that promotes and exemplifies an understanding of the relationship between HBW, food and their ability to impact sales growth. • Oversee HBW staff to maintain department and ensure department conditions remain unparalleled meeting Giant Eagle standards. • Manage inventories by tracking weekly reports and ordering supplies to meet customer requirements and maximize profits. Assists customers with questions concerning Health, Beauty, and Wellness • Orders products to ensure proper in stock conditions. • Manages all instore tags, signage promotions to proper planogram. Stocks shelves by taking product from backroom, opening boxes and stocking product to proper location on shelf. Performs duties of staff as required. • Develops creative merchandising programs and in-store promotions to maximize product awareness. • Meets weekly with management team. • Supervises team members within the department.

• Builds strong customer relationships by offering knowledgeable and courteous service. • Assists customers by demonstrating products, devices and applications of products. • Recommends additional products and/or services based on information provided by the customer or items already selected for purchase. • Stocks and replenishes inventory supporting Kohl's in-stock goals and drive sales. • Identifies opportunities to increase sales and communicates merchandising and sales floor operational opportunities to leadership • Advocates and executes all company customer service programs. • Maintains sales floor and work areas according to Kohl's best practices.

Supervised 15 janitorial contractors and 50+ indirect reports who provided janitorial and non-janitorial services to commercial clients.Quickly responded and resolved issues that may arise at client locations.Hired scheduled, trained, and managed staff.Maintained employee actual hours to budget allocation per client location.Planned , scheduled , and executed project work in assigned client locations.Inspected employee’s work to ensure quality standards and scope of work standards were consistently met.Insured equipment and supply inventories were properly maintained at each assigned client location.Completed on time as required, assigned reports, quotes and paperwork. Demonstrated excellent knowledge of Microsoft products including email and spreadsheets.Exemptified exceptional verbal and written communication skills.Demonstrated ability to successfully manage and execute multiple priorities, projects, and tasks.Demonstrated leadership ability to successfully maintain positive relations with assigned clientSupervised new account starts to ensure correct seamless project start-ups.,

Provided operational leadership of multi- unit depot and plant accounting for $3M in annualized business with specialty garment laundry program with 200+ accounts within a 10 state regionPerformed managerial duties, Including, hiring and performance management.Managed the overall performance of a diverse team of 9 route drivers.Provided leadership by fostering a safe working environment.Reached successful resolution of customer related issues.Trained my team on effective sales techniques.Performed goodwill of customers at the customer site while maintaining a high level of customer satisfaction,Achieved sales, profit, inventory and payroll goals,Managed a $ 500K service budget dealing with operational issues that affect service. Provided hands-on support of direct reports including accompanying service representatives or visiting customers alone when necessary to assist in the pick-up and delivery of products or services.Driving a company-owned vehicle to and from customer locations.Lifted, carried and walked Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers.Managed facilities fleet operations of 9 company owned units. Coordinated with corporate management to ensure all company policies and all federal, state and local regulations were followed including FMCSA, DOT, IFTA. HUT, and PUCO.-Ranked #1 in Great Lakes Group and #2 in the Nation in Lost Business percent FY 13, achieving an unprecedented .012%.-Ranked i# 1 in Group and top 10 in the Nation in Lost Business percent FY 12 and 14 with less than 2%.-Outstanding Achievement Award for Location #K15 Westland MI FY 2012, 2013, 2014, 2015.-Attained 0% employee turnover during 10 year tenure.-Reduced service department hours by 5% and overtime by 3%.-Constructed customer disposable market strategy increasing sales 150% FY 16-Attained Locations corporate fleet audit score of 97% or better 5 consecutive years

Oversaw and cultivated relationships with 25 cleanroom customers. Provided support and issue resolutions to customers. Responsible for 7 KPI's   Analyzed customers needs and adjusted accordingly.

Provided rental medical wear and laundry, through a dedicated route in the Orlando, Florida region.Responsibilities included, delivering and picking up of laundry from medical facilities driving a company truck.sProvided additional products and inventory to maximize customers usageResponsible for proper invoicing, inventory and customer serviceMaintained the safe operation and maintenance of company vehicle