Rick Terroe Email & Phone Number

Redmond

Program Operational Leadership:Involved in all programs and services, developing a broad and deep knowledge of all programs.Identified opportunities to leverage cross-program strengths to take advantage of new opportunities and/or to address organizational challenges. Led, coached, developed, and retained high-performance senior management team with an emphasis on developing capacity in strategic analysis and planning and program budgeting. Prepared and submitted an annual operational budget, managed effectively within this budget, and reported accurately on progress made and challenges encountered. Ensured the continued financial viability of operational units through sound fiscal management.Online and Mobile Product Developments:Managed various teams for the development of and implementation for the go-to-market plans for all the 3 major mobile and online Apps products (i.e. AppInteract, uReporter and Productivity Suite). Managed the overall Development Team, Engineering Team and Marketing Team. Prioritized work by analyzing costs, project schedule, customer benefit, and IT estimates. Provided analysis and recommendations for potential new features, optimizations, and other methods to improve the overall end-user experience. Managed the manages stakeholder relationships to provide transparency on products roadmaps and how work were being prioritizedStrategic Plan Implementation:Provided programmatic leadership and input for all strategic plan implementation processes with Senior Leadership team and staff. Developed and implemented a system for tracking and reporting on the progress of the strategic plan implementation. Managed in setting the strategy overall product pricing and client billing for services and on-going products or features. Presented recommendations to the Companies’ Steering Committee, Segment Pricing Committees, Investment Decision Council or other approving bodies.

Redmond, Wa

• Responsibilities included managing the PMO team's operational activities and the Teams Rhythm of the Business (ROB). • Drove and managed the team's Business and Operations Portfolio planning, employee workforce, and strategic planning and Implementation activities, including establishing program initiatives, goals, objectives, and key performance indicators (KPIs) to measure success.• Drove and managed the team's budget Management and reporting (i.e., CAPEX & OPEX, BIF fundings, Discretionary Spend tracking, T&E Spend management, Forecasting, Accruals, Amortization, POs submission/tracking and invoices tracking, IO management, and monthly/quarterly budget planning, analysis, and reporting).• Drove the team's vendor/supplier management activities (i.e., working with the project owner for SOWs creation and negotiation, and PO submission into MyOrder tool, POs and invoices tracking, IO management). • Drove and monitored the team's training and development activities (i.e., worked with HR to assess training needs, set clear objectives, and developed a training plan to choose the proper training methods leveraging already existing HR tool, and send out a monthly reminder email communications to employees/managers to ensure the teams complied with their mandatory training throughout the fiscal year. • Owned and drove the content development, analysis, and reporting of the team's project status metrics and highlights/lowlights for monthly and quarterly business review meetings. • Supply chain management (i.e., managed the MCME team supply and inventory spreadsheets using ADO; analyzed, updated, and reported on programs and projects statuses, product orders, and inventory for the stores throughout the globe, which metrics were reviewed by the MCME team leaders as well as the Corporate Marketing and Engineering team via the PBI reporting platform). • Managed the team's SharePoint site.

Redmond

Directed multi-programs and projects, built, and managed the PMO office and Marketing and Communication (MARCOM) team, and the Organization Rhythm of Business (ROB) for the office of Microsoft’s IT Chief Technology Officer consisting of over 150 employees and over 500 vendors with a combined budget of $600M. Drove content development of the team’s metrics/highlights/lowlights for MBR and QBR. Principal Responsibilities included:o Employees’ Compliance Trainingo Employees’ Retention Program o Mentorship o Workforce Planningo Strategic Planning and Implementation o Balance Scorecard and KPI Managemento Merger & Acquisitiono PMO Office Managemento Team Asset Management o Change Management: People Development and Organizational Realignment and Transitiono Marketplace Operations o CAPEX, OPEX, and BIF fundingo Vendor Managemento Product Planningo Headcount Planning and Managemento Data Center Management o Employees’ Ops Performance & Productivity Improvementso SharePoint Site Creation and Managemento Services Costs Allocation Managemento Team Awards and Recognitions Programo IT Portfolio Managemento Executive Engagement Programo Business Communication

Redmond, Wa

Managed three organization’s budgets; vendors’ and employees’ headcounts totaling $500M with over 1000 employees and over 900 vendors in 6 different countries (US, India, China, Singapore, UK, and Germany). Created an all up Executive Financial Review Dashboards containing Budget Spend Review Summary, Vendor Spend, Forecast Accuracy chart, Program Summary and Resource Summary across 6 countries which later being leveraged across Microsoft’s IT and Services

Master Of Business Administration (M.B.A.)

Master'S Degree

Ba Of Gen. Science And Ba Management

Doctor Of Philosophy (Ph.D.)