Ricky Martin Sinaga Email & Phone Number

Kota Tangerang, Banten, Indonesia

• Collaborate with IT product teams to develop and execute change management strategies for implementing new processes, systems, and technologies within the healthcare environment
• Gather, validate, and document user requirement, identify key issues to enhance clinical products functionality
• Engage and communicate effectively with key stakeholders including clinicians, nurses, and other healthcare professionals to ensure smooth adoption.
• Deliver user acceptance testing (UAT) to facilitate transition to new processes or technologies and provide ongoing support
• Handle issues across multiple products (EMR, Nurse Apps, Pharmacy, OT Scheduling) within the clinical tribe, conducting root cause analysis and implementing corrective measures
• Analyze trends and provide both temporary and permanent solution to address identified issues

Jakarta Barat, Jakarta Raya, Indonesia

• PT Kualitas Tekhnologi Asia (QAS) is an innovative IT and business solutions provider specializing in ERP, Business Intelligence, Supply Chain Optimization, and Education Solutions, in partnership with leading.
• Create and design user requirements into effective solutions within the Blue Yonder
• Implement and test key solutions, collaborating closely with the technical team.
• Developing functional documentation, including solution designs, system integrations, and workflow processes.
• Oversee user acceptance testing (UAT) and provide end-user support.

Bandung, Jawa Barat, Indonesia

Leading, assisting, and providing support to evaluate the planning and implementation of Total Quality Management (TQM) practicum modules

Bandung, Jawa Barat, Indonesia

• Responsible for assisting and evaluating underclassmen in warehousing laboratory practicums:
• Total Quality Management
• Warehousing Management
• Export-Import

Cakung, Jakarta Raya, Indonesia

• Analyze the process of freight & transport in terms of lead time, tracks, and networks according to the operating plan
• Monitor the freight activities from the origin point to the destination point
• Evaluate the freight performances
• Join the team project and successfully passed the program

Silangit International Airport

• Maintain and analyze the process of cargo activities in shipping and receiving within 1 month of operation
• Support the business operational in air freight procedural according to the SOP

Bachelor'S Degree, Logistics Management, Gpa 3,76

Activities and Societies: Laboratory assistant, Student unit activity, Student Executive Board Final Thesis: Analysis of Distribution.

Fullstack Intensive Bootcamp, Product Management

Activities and Societies: Project product management Learning fundamentals of product management principles, product discovery, solution.