Ricky Phillips Email & Phone Number

Texas, United States

Calabasas, California, United States

Dallas-Fort Worth Metroplex

○ Operated as a community sales manager and consultant for new home sales generation for residential communities/subdivisions.○ Generated $27.4 million in new home sales, averaging a 95%+ customer satisfaction rating in 1- month post-closing surveys.○ Successful history of meeting and exceeding sales quotas.○ Performed in-depth comparable market analysis to generate sales and navigate against thecompetition.○ Performed outbound calls, e-mails, and tracked metrics weekly utilizing a CRM platform and database.○ Provided superior customer service through the home purchasing process, managing long andshort-term sales cycles.○ Overcame objections, discovered pain points with prospects, and executed sales strategies.○ Maintained community appearance through construction team efforts and marketing support.○ Effectively managed sales generation by utilizing corporate marketing materials, model homes,local resources, and realtor relationships.○ Hosted events with local brokerages to network and promote builder products and services.○ Utilized provided social media campaigns to generate new traffic.○ Exhibited superior knowledge of the products and performed in-person or remote professionalsales presentations with potential prospects.○ Mentored sales assistants, providing coaching and hands-on sales experience.

Dallas-Fort Worth Metroplex

○ Collaborated with community sales managers to engage with walk-in customers and contribute to the acquisition of new home sales.○ Conducted 40+ outbound calls daily to leads, resulting in the conversion of sales, appointment setting, and support of marketing efforts.○ Handled 50+ inbound calls daily from prospects who contacted the home builder through various mediums such as marketing material, social media campaigns, website-generated traffic, etc.○ Became proficient in the knowledge of all DFW communities to provide prospects with accurate and relevant information.○ Provided administrative support to Community Sales Managers, including assistance in sales processes, contract writing, management of model homes, customer traffic, and lead capture.

Dallas/Fort Worth Area

○ Enforced policies of the Department of Campus Recreation.○ Performed punctual, dependable, and trustworthy customer service.○ Developed communication skills and performed monetary transactions.○ Assist in membership programs and directing members to the correct departments.○ Assisted in the maintenance of TCU Recreation equipment.

Bachelor Of Business Administration - Bba, Marketing

Bachelor Of Business Administration - Bba, Marketing, Graduate

Activities and Societies: Delta Tau Delta, Intramural Sports, LEAPS, KinderFrogs