Ricky Shull Email & Phone Number

Kansas City Metropolitan Area

As Umzuzu's Client Success Specialist, I perform a variety of tasks to assist my teammates as we help out customers. I support client requests on Google Workspace, O365, and other product inquiries, lead prospects through our sales process to the right solution, assist colleagues on back-end work and data migration, and assist colleagues on marketing and communications projects.

Waco, Texas, United States

As a "pubtender," I was responsible for maintaining a safe & hospitable environment for customers and visitors alike. I had a working knowledge of the rotating drink menu and used customer service & sales soft skills to serve patrons. I was certified by the TABC and carry a valid Food Handler's license for this position.

Waco, Texas, United States

I used critical thinking skills and basic archival preservation techniques to archive documents in a logical manner. The W. R. Poage Legislative Library Center is an archive of multiple collections related to Baylor, Texas, and the federal government. I worked closely with a certified archivist to process the collections of former U.S. Congressman W. R. "Bob" Poage, also a Baylor alumnus. In this position, I handled sensitive and personal materials from his personal life collections and congressional correspondence collections, ensuring each piece is properly preserved and organized in a logical manner within the complex collection.

Austin, Texas Area

As a sales associate, I managed a vast working knowledge of Stag's product vendors, understanding fits, materials and histories so I could best serve customers. In a small team environment, we shared many tasks like product receiving, inventory management, and order fulfillment. I developed working proficiency in the Lightspeed Point-of-Sale and Shipstation fulfillment systems. Here, I creatively engaged with customers to help lead them through the purchasing process in as pleasant of an experience as possible.

Waco, Texas

Summer 2019 job. Here, I was responsible for early-morning prep and baking daily orders and special event orders for the business when it was just a foodtruck.

Waco, Texas Area

For the Helberg BBQ Truck located in Waco, TX, I was responsible for handling orders, cutting and serving meals, and keeping the food truck in order.

Waco, Texas

I was responsible for writing copy, collaborating on events and promotion strategies, and working with other team members on photography and graphics. I worked with the communications team on several projects writing copy, planning and executing social media accounts, generating images to use for business and clients, and collaborating on strategic ideas.

Waco, Texas Area

Kc Trends Motorsports

Interim position between high school and college. I made deliveries and parts pick-ups, aided technicians and sales people, offered photography services, and helped keep the showroom and work bays in order.

Overland Park, Kansas

Sales Associate

Master Of Arts - Ma, Journalism

Marketing, Entrepreneurship & Corporate Innovation, Business Administration And Management, General

Activities and Societies: Leadership Living and Learning Community American Marketing Association, Baylor Chapter Buttoned Bears student.