Ricky Jay Watson Email & Phone Number

Norfolk, Virginia Area

• Hired and managed a group of ~15 employees, including sales staff, dispatchers, drivers, and warehouse staff with excellent employee retention.
• Planned and directed day-to-day operations of the store and warehouse.
• Developed strategies to improve customer service and increase profitability.
• Managed profit and loss (P&L) reports, payroll, accounts receivable, and inventory tracking for the store.
• Consistently hit and exceeded budget targets for all years as acting manager, including sales of $2.9 million in the fiscal year of 2021.
• Continued to perform highly as a commercial sales specialist.

Norfolk, Virginia Area

• Assisted in management of the store.
• Excelled as a senior commercial sales specialist by leveraging previously built customer relationships and forging new ones.
• Was instrumental in turning an underperforming location into a top 10% sales location.
• In charge of any product change over’s and assisted with all cycle counts and inventory maintenance.
• Sold auto parts, equipment, tools, and accessories from all major part suppliers, including but not limited to: A/C Delco, DRIV (Moog, Wagner, Standard Ignition, BBB Break & Power Steering, etc), Monroe Suspension, etc.
• Trained new employees.

Virginia Beach, Virginia

• Managed a local retail and commercial sales store.
• Sold auto parts from all major part suppliers both commercially and in a retail setting.
• Forged customer relationships via stellar customer service.
• Managed Inventory – Inventory control.
• Managed staffing and scheduling.
• Outside sales.

Norfolk, Virginia Area

• Conducted outside and inside commercial sales.
• Customer service.
• Assisted in staffing.
• Managed inventory.
• Managed shipping and receiving.

Norfolk, Virginia Area

• Managed car availability
• Inspected returned cars for damage
• Cleaned returned cars