Ricky Mclaughlin Email and Phone Number

Performing as the sole technician for a group of approximately 30 users that are responsible for indexing all paper records into digital data on various SQL tables located on remote servers using ApplicationXtender scanning software.Responsible for providing software and hardware configuration, troubleshooting, & maintenance.Responsible for high-volume scanner configuration, troubleshooting, & maintenance.Responsible for configuring and maintaining SQL server data & connections from scanning stations.Responsible for maintaining licenses and services through ApplicationXtender Administration Console & Server 2008.Responsible for managing user & computer accounts and security groups in Active Directory.

Incumbent employee from previous contract with Lockheed Martin.

Performed as the sole technician for a group of over 200 users working various Air Force programs, including high profile programs such as E-4B. Responsible for providing software and hardware configuration, troubleshooting, & maintenance.Responsible for BlackBerry handheld configuration, updates, and BES administration.Responsible for managing user and computer accounts and security groups in Active Directory for both NIPRNet & SIPRNet networks.Responsible for configuring and maintaining networking hardware for classified network.Responsible for configuring and maintaining A/V and VTC equipment & systems in multiple conference rooms, including secured configurations for handling and discussing classified material.

Performed on a team providing various levels of support for over 3,000 civilians and military personnel under several groups falling under multiple wings for the Oklahoma City Air Logistics Center.Responsible for providing software and hardware configuration, troubleshooting, & maintenance.Responsible for BlackBerry handheld configuration, updates, and BES administration.Responsible for managing user & computer accounts and security groups in Active Directory.

Performed on a team providing various levels of support for over 1,000 civilians and military personnel for the 76 Propulsion Maintenance Group.Responsible for providing software and hardware configuration, troubleshooting, & maintenance.Responsible for BlackBerry handheld configuration, updates, and BES administration.Responsible for managing user & computer accounts and security groups in Active Directory.