Ricky Phipps

Ricky Phipps Email and Phone Number

COO @ Intrust IT
cincinnati, ohio, united states
Ricky Phipps's Location
Greater Chicago Area, United States
About Ricky Phipps

Rick is an organizational leader and innovator. Highlights of his 20-year career include founding and running a multi-state IT services company and an award-winning cloud software startup.

Ricky Phipps's Current Company Details
Intrust IT

Intrust It

View
COO
cincinnati, ohio, united states
Website:
intrust-it.com
Employees:
37
Ricky Phipps Work Experience Details
  • Intrust It
    Chief Operating Officer
    Intrust It Jan 2023 - Present
    Cincinnati Metropolitan Area
  • Intrust It
    Vp Of Client Success
    Intrust It Apr 2022 - Jan 2023
    Cincinnati, Ohio, United States
  • Ascend Technologies
    Vp Business Processes And Integration
    Ascend Technologies Oct 2021 - Mar 2022
    Chicago, Illinois, United States
  • Ascend Technologies
    Director Of Service Operations
    Ascend Technologies May 2021 - Oct 2021
    Chicago, Illinois, United States
  • Switchfast Technologies
    Vice President Service Operations
    Switchfast Technologies May 2018 - May 2021
    Chicago
  • Switchfast Technologies
    Chief Client Services Officer
    Switchfast Technologies Jan 2016 - Jun 2017
    Greater Chicago Area
  • Organizational Sciences Corporation
    Principal Consultant
    Organizational Sciences Corporation Jun 2012 - Dec 2016
    Greater Chicago Area
    Rick founded Organizational Sciences Corporation to provide organizational and other management consulting services to smaller businesses who struggle to prepare for or respond to growth. Service offerings emphasize practical application of organizational theory and behavioral sciences.
  • Bizdox, Llc
    Founder / Ceo
    Bizdox, Llc Mar 2013 - Dec 2015
    Greater Chicago Area
    Rick is founder and Chief Executive Officer of BizDox. He is the driving force behind the company’s groundbreaking solution for documenting business systems. The BizDox SaaS offering is designed from the ground up to overcome the challenges engineers and technicians face to creating, maintaining, and using IT systems documentation the right way in the real world. It delivers all of the benefits everyone knows to expect from the systems documentation they don’t have. Better still, it provides views that highlight the business context of IT systems, including business units and productivity.
  • Switchfast Technologies
    Interim Chief Service Architect
    Switchfast Technologies Oct 2012 - Sep 2013
    Greater Chicago Area
    Rick provided guidance and consulting on post-M&A incorporation of acquired staff, service delivery processes, and clients.
  • Intrust Group
    Owner/President/Coo
    Intrust Group Aug 1999 - Sep 2012
    Greater Chicago Area
    Rick founded INTRUST GROUP, a Chicago IT services provider, in August 1999. Offerings included traditional IT infrastructure consulting, support, integration, and custom software development. Over the next five years he grew the company to $1.7M and 15 employees and subcontractors. In 2005, he divested the software development practice to focus on IT infrastructure-related service offerings. At the beginning of 2006 annual revenue from these services was under $300,000. Rick and 5 employees grew service revenue to $1M by the end of 2009. The company narrowed offerings and its active customer base to the Managed Services model during that time.Rick and his team had created a service delivery model that was the envy of other IT services providers, many of whom visited Chicago to learn about INTRUST GROUP operations. With customer satisfaction levels holding steady well above goal and day-to-day operations running smoothly smooth without Rick’s direct effort, he set out to take advantage of the scalable organization he had built.He approached LAN Solutions of Cincinnati, OH in 2009 and successfully negotiated a merger with the firm, three times the size of INTRUST GROUP—the name was kept for use by the newly merged organization. Rick was made responsible for all service operations with the goal of replicating the model developed in Chicago. The new service delivery organization had approximately 35 technical staff, 120 customers, 3500 managed endpoints, and generated $5M in revenue. Rick created a strong, cross-location departmental structure and management team, and together they successfully integrated the pre-merger companies’ internal business operations and systems and service delivery. In 2012 Rick became President/COO.Specialties: Organizational development, communications, and management; Service industry offering design and delivery; Practical KPI measurement and business intelligence; Design and implementation of goal-targeted processes
  • Crowe Chizek And Company Llp
    Consultant
    Crowe Chizek And Company Llp Jan 1997 - Aug 1999
    South Bend, Indiana Area
    Rick was an information technology consultant for mid-market through enterprise businesses and government agencies. His direct responsiblities included strategic infrastructure/technology assessments and planning, network/server infrastructure planning and implementation with a specialization in electronic messaging.
  • Michigan State University
    Computer Science Teaching Assistant
    Michigan State University Jan 1994 - Dec 1996
    Rick assisted professors and graduate teaching assistants with lecture and lab work for general education, basic programming class.
  • Ibm
    Cooperative Eduction Student
    Ibm May 1993 - Aug 1996
    Raleigh-Durham, North Carolina Area
    Rick developed software in support of a manufacturing line and tested software for a telecommunications adapter.
  • Michigan State University
    Mathematics Teaching Assistant
    Michigan State University Sep 1992 - May 1993
    Rick assisted professors by conducting classroom-based instruction as a supplement to lecture hall sessions for college-level algrebra classes.

Ricky Phipps Skills

Management Managed Services Leadership Cloud Computing Strategy Process Improvement Account Management Saas Management Consulting Organizational Development Enterprise Software Consulting Business Intelligence Business Process Organizational Effectiveness Information Technology Organizational Structure It Service Management Internal Communications Organizational Design Organizational Culture Solution Selling Software As A Service Leading Organizational Change Process Engineering Organizational Behavior Organizational Communication Organizational Change Agent Professional Services Disaster Recovery

Ricky Phipps Education Details

Frequently Asked Questions about Ricky Phipps

What company does Ricky Phipps work for?

Ricky Phipps works for Intrust It

What is Ricky Phipps's role at the current company?

Ricky Phipps's current role is COO.

What is Ricky Phipps's email address?

Ricky Phipps's email address is sa****@****oup.com

What is Ricky Phipps's direct phone number?

Ricky Phipps's direct phone number is +131222*****

What schools did Ricky Phipps attend?

Ricky Phipps attended The Chicago School Of Professional Psychology, Columbia College Chicago, Michigan State University, Macomb Community College, Embry-Riddle Aeronautical University.

What skills is Ricky Phipps known for?

Ricky Phipps has skills like Management, Managed Services, Leadership, Cloud Computing, Strategy, Process Improvement, Account Management, Saas, Management Consulting, Organizational Development, Enterprise Software, Consulting.

Who are Ricky Phipps's colleagues?

Ricky Phipps's colleagues are Ryan Hersh, Rebecca Moix, Sergey Retriver, Patrick Brewer, Chris Ingram, Ramunė Kazolovaite, Marc Reiter.

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