Ricky Phipps Email & Phone Number

Cincinnati Metropolitan Area

Cincinnati, Ohio, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago

Greater Chicago Area

Greater Chicago Area

Rick founded Organizational Sciences Corporation to provide organizational and other management consulting services to smaller businesses who struggle to prepare for or respond to growth. Service offerings emphasize practical application of organizational theory and behavioral sciences.

Greater Chicago Area

Rick is founder and Chief Executive Officer of BizDox. He is the driving force behind the company’s groundbreaking solution for documenting business systems. The BizDox SaaS offering is designed from the ground up to overcome the challenges engineers and technicians face to creating, maintaining, and using IT systems documentation the right way in the real world. It delivers all of the benefits everyone knows to expect from the systems documentation they don’t have. Better still, it provides views that highlight the business context of IT systems, including business units and productivity.

Greater Chicago Area

Rick provided guidance and consulting on post-M&A incorporation of acquired staff, service delivery processes, and clients.

Greater Chicago Area

Rick founded INTRUST GROUP, a Chicago IT services provider, in August 1999. Offerings included traditional IT infrastructure consulting, support, integration, and custom software development. Over the next five years he grew the company to $1.7M and 15 employees and subcontractors. In 2005, he divested the software development practice to focus on IT infrastructure-related service offerings. At the beginning of 2006 annual revenue from these services was under $300,000. Rick and 5 employees grew service revenue to $1M by the end of 2009. The company narrowed offerings and its active customer base to the Managed Services model during that time.Rick and his team had created a service delivery model that was the envy of other IT services providers, many of whom visited Chicago to learn about INTRUST GROUP operations. With customer satisfaction levels holding steady well above goal and day-to-day operations running smoothly smooth without Rick’s direct effort, he set out to take advantage of the scalable organization he had built.He approached LAN Solutions of Cincinnati, OH in 2009 and successfully negotiated a merger with the firm, three times the size of INTRUST GROUP—the name was kept for use by the newly merged organization. Rick was made responsible for all service operations with the goal of replicating the model developed in Chicago. The new service delivery organization had approximately 35 technical staff, 120 customers, 3500 managed endpoints, and generated $5M in revenue. Rick created a strong, cross-location departmental structure and management team, and together they successfully integrated the pre-merger companies’ internal business operations and systems and service delivery. In 2012 Rick became President/COO.Specialties: Organizational development, communications, and management; Service industry offering design and delivery; Practical KPI measurement and business intelligence; Design and implementation of goal-targeted processes

South Bend, Indiana Area

Rick was an information technology consultant for mid-market through enterprise businesses and government agencies. His direct responsiblities included strategic infrastructure/technology assessments and planning, network/server infrastructure planning and implementation with a specialization in electronic messaging.

Rick assisted professors and graduate teaching assistants with lecture and lab work for general education, basic programming class.

Raleigh-Durham, North Carolina Area

Rick developed software in support of a manufacturing line and tested software for a telecommunications adapter.

Rick assisted professors by conducting classroom-based instruction as a supplement to lecture hall sessions for college-level algrebra classes.

Industrial And Organizational Psychology

Non-Degree, Film/Cinema/Video Studies

Bs, Computer Engineering

Activities and Societies: Phi Beta Kappa, misc other honor societies Under graduate teaching assistant for Math Dept, then Computer.

Education record

Education record