Ricky Roy Email & Phone Number

Toronto, On, Ca

Ontario, Canada

• Project Management – Helping with both large scale projects and also taking charge of micro-managing many multiple small projects in parallel. Involves a lot of communication with clients and different departments and outsourced affiliations in order to make sure projects are proceeding as planned and without many hiccups and also being able to provide reports on a regular basis• Management – On-and-off times have required supervising and/or managing different Ricoh sites. Scheduling, delegating work, inventory and supply management, and maintaining relations with clients are also part of the job and even providing monthly reports to upper management with the monthly details • Tech Support – Solving problems and providing solutions to many tech related problems both inside and outside work• Printing and Finishing – Taking requests from clients and meeting or even sometimes exceeding their expectations whenever possible• Mailroom and Courier – Being able to work directly with clients in order to ensure that items that are incoming or outgoing make its way to its destination as well as resolving issues that may occur as well as providing quotes and estimates as per request

Multiple Locations In Ontario

BindingCopyingFinishingScanningCourier Services Customer ServiceMailroom ServicesDevice DeploymentDevice ManagementProject ManagementQuality Control VerificationSolving Problems and Providing Solutions

Graphic Design – Sometimes I get requests to help design something like games for children’s parties, invitation cards, posters, and other printable materials“Tech Wizard” – Throughout many part-time jobs, friends, family, co-workers and even strangers usually request my services for troubleshooting, repairing, or advice on a wide range of products and applications they are interested in

Project Manager / Graphic & Web Designer – during the summer of 2013, I was left in charge and in full control of rebuilding the company website where I worked alongside a web designer from Techlicity. In addition, I also helped with the creation and designing of various printed materials for the company since they were attending a trade showCustomer Service – while working for this company for many years, I often interact with customers helping them get what they want. This usually leads to one-on-one interaction and providing direct service helping with loading or unloading their product(s)Shipping/Receiving – part of my responsibility is to make sure that products that are being shipped out are securely packaged. Also, confirming that materials received are correct and put away in the proper place. This also encompasses inventory managementTrainer – Working during spring and summer, I often have to train one or multiple employees to replace myself for the upcoming fall and winter seasons when there are large jobs. When training new employees, I incorporate multiple methods of teaching so that whichever method they are better learning at gets touched upon and information is easily absorbed and appliedField Services Assistant - Sometimes it is required to go out to a site and either deliver products, pick up materials, install products, or even repair on site. I usually accompany one of the co-workers who primarily deal with these sort of tasks and assist them to finish the job.

Education record

High School Diploma