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Rico Sanders Email & Phone Number
Information Technology Support Professional
at
Florence Healthcare
1 work email found
@florencehc.com
1 phone found area 404
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Technology Support Professional
Location
Ellenwood, Georgia, United States
Company size
Who is Rico Sanders? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Rico Sanders is listed as Information Technology Support Professional at Florence Healthcare, a company with 319 employees, based in Ellenwood, Georgia, United States. AeroLeads shows a work email signal at florencehc.com, phone signal with area code 404, and a matched LinkedIn profile for Rico Sanders.
Rico Sanders previously worked as IT Manager at Florence Healthcare and Information Technology Support Team Lead at Florence Healthcare. Rico Sanders holds Bachelor Of Information Technology, Information Technology - Informatics from Clayton State University.
Company email context
Email format at Florence Healthcare
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{first}.{last}@florencehc.com
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AeroLeads found 1 current-domain work email signal for Rico Sanders. Compare company email patterns before reaching out.
Profile bio
About Rico Sanders
I am enthusiastic about working with people to achieve in a goal-oriented setting. I am inquisitive, always looking for an answer to a question. As my knowledge and experience grow so does my growth as a person. There is always a new challenge. I'm ready!-Problem solver -Decision maker-Communication-Customer Facing-Analytics (complexity)-Root Cause…-Manage complexity -Deconstruct problems-Dedicated Spaces I have worked---Startup, small business, mid level , enterprise, global corporation---Customer service, Customer billing, system configuration, onsite installation, technical support, application support, managed services, Network operations, data centerProcesses and Procedures-- Tier 1 issue triage and escalationTier 2 problem resolution and documentationTier 3 documentation, training development, critical incident management , SMENichesCustomer SupportVoiceApplication SupportProducts I have supported — ---Online messaging(Voice AI, Conversational AI & Automation, Agent &Supervisor Experience, Integration, & Conversational Channels) , ---Voice security(phone printing, behavior analysis, trace, deep voice , AI)---Telecommunications( internet, website services ,wireless, TV, phone, core transport, international switching)
Listed skills include Telecommunications, Voip, Networking, Troubleshooting, and 34 others.
Current workplace
Rico Sanders's current company
Company context helps verify the profile and gives searchers a useful next step.
Florence Healthcare
12 roles
Rico Sanders work experience
A career timeline built from the work history available for this profile.
It Manager
Current- Lead a diverse team of IT professionals to enhance and maintain critical IT operations, including systems and hardware across the organization.- Implement strategies to improve IT infrastructure, focusing on security, application management, and user support.
Jul 2024 - Present
Information Technology Support Team Lead
- Managed the IT helpdesk operations, overseeing project execution and resolving complex issues for macOS and Windows devices.- Spearheaded employee onboarding/offboarding processes, ensuring efficient procurement and provisioning of IT equipment.- Administered MDM solutions (Jamf, Kaseya, Hexnode) and managed applications including Google Workspace.
Jul 2023 - Jul 2024
Application Support Engineer Tier 3 Sme
Jul 2019 - Mar 2023 - Provided advanced support for commercial and enterprise applications, ensuring high availability and performance.- Collaborated with infrastructure and development teams to resolve critical application issues, maintaining operational integrity.- Leveraged Salesforce and JIRA to manage case resolution and track outstanding issues.
Jul 2019 - Mar 2023
Application Support Engineer Lead
- Delivered superior service and support by collaborating with cross-functional teams (Professional Services, Engineering, Sales).- Managed and resolved tier 1, 2, and 3 application issues, focusing on authentication and AWS environments.- Administered the ServiceNow ticketing system, customizing applications to enhance functionality and user experience.
Jan 2017 - Jul 2019
Technical Support Engineer
- Developed and maintained incident management systems and technical workflows in a startup environment.- Played a key role in hiring and training support team members, ensuring high standards of service delivery.
Dec 2014 - Jan 2017
Technical Support Engineer Supervisor
- Directed a technical support team, managing productivity, training, and service enhancements in a call center environment.- Oversaw ticketing processes, ensuring timely resolution and high-quality customer interactions.
Dec 2013 - Dec 2014
Managed Services -Network Engineer -Team Lead
- Provided tiered support for clients, focusing on network architecture and engineering solutions.- Developed process improvements to enhance service delivery and customer satisfaction.
Sep 2011 - Dec 2013
Technician
- Ensured high-quality installation and support of Uverse Internet Protocol TV and VOIP services, enhancing customer satisfaction.- Collaborated with cross-functional teams to maintain international calling and data networks.
Apr 2010 - Oct 2011
Network Support / Global Carrier Management
- Assisted with project management of international circuit delivery, ensuring timely restoration and connectivity.- Communicated with foreign telecom carriers to resolve circuit installation issues.
Jun 2006 - May 2009
Disaster Loan Specialist Lead
- Supported disaster-affected customers with loan applications, providing high-level customer service and empathy.- Trained and coached customer service teams to enhance service delivery standards.
Aug 2005 - Jun 2006
Communication Technician
Provided a high level customer service to individual customers and multinationalcorporations in a 24/7 call centerProvisioned and maintain the international calling and data networks usinginternal AT&T applications such as BMP, WMS, SDN/SMS, and TIRKS.Utilized cross functional and international teams to ensure network functionalityof voice and data.
Jun 1996 - Dec 2004
Team & coworkers
Colleagues at Florence Healthcare
Other employees you can reach at florencehc.com. View company contacts for 319 employees →
JO
Juh Oliveira
Colleague at Florence Healthcare
Fortaleza, Ceará, Brazil, Brazil
View →
PN
Phillip Nesom
Colleague at Florence Healthcare
Miami-Fort Lauderdale Area, United States
View →
SH
Shana Hunter
Colleague at Florence Healthcare
Atlanta Metropolitan Area, United States
View →
MS
Micci Simons, Rn, Ocn
Colleague at Florence Healthcare
Nashville Metropolitan Area, United States
View →
DD
Djordje Djordjevic
Colleague at Florence Healthcare
Belgrade, Serbia, Serbia
View →
TS
Toni Scott
Colleague at Florence Healthcare
Omaha, Nebraska, United States, United States
View →
ID
Ivy Debra Gwanzura
Colleague at Florence Healthcare
Johannesburg, Gauteng, South Africa, South Africa
View →
SK
Sanja Karagaca
Colleague at Florence Healthcare
Belgrade, Serbia, Serbia
View →
NG
Nikola Gavric
Colleague at Florence Healthcare
Belgrade, Serbia, Serbia
View →
MS
Marko Stevanović
Colleague at Florence Healthcare
Novi Sad, Vojvodina, Serbia, Serbia
View →
Juh Oliveira
Colleague at Florence Healthcare
Fortaleza, Ceará, Brazil, Brazil
View →
PN
Phillip Nesom
Colleague at Florence Healthcare
Miami-Fort Lauderdale Area, United States
View →
SH
Shana Hunter
Colleague at Florence Healthcare
Atlanta Metropolitan Area, United States
View →
MS
Micci Simons, Rn, Ocn
Colleague at Florence Healthcare
Nashville Metropolitan Area, United States
View →
DD
Djordje Djordjevic
Colleague at Florence Healthcare
Belgrade, Serbia, Serbia
View →
TS
Toni Scott
Colleague at Florence Healthcare
Omaha, Nebraska, United States, United States
View →
ID
Ivy Debra Gwanzura
Colleague at Florence Healthcare
Johannesburg, Gauteng, South Africa, South Africa
View →
SK
Sanja Karagaca
Colleague at Florence Healthcare
Belgrade, Serbia, Serbia
View →
NG
Nikola Gavric
Colleague at Florence Healthcare
Belgrade, Serbia, Serbia
View →
MS
Marko Stevanović
Colleague at Florence Healthcare
Novi Sad, Vojvodina, Serbia, Serbia
View →
3 education records
Rico Sanders education
Bachelor Of Information Technology, Information Technology - Informatics
Clayton State University
Associate'S Degree, Information Technology
Clayton State University
Bachelors Of Business Administration, Business Administration And Management, General
Clayton State University
FAQ
Frequently asked questions about Rico Sanders
Quick answers generated from the profile data available on this page.
What company does Rico Sanders work for?
Rico Sanders works for Florence Healthcare.
What is Rico Sanders's role at Florence Healthcare?
Rico Sanders is listed as Information Technology Support Professional at Florence Healthcare.
What is Rico Sanders's email address?
AeroLeads has found 1 work email signal at @florencehc.com for Rico Sanders at Florence Healthcare.
What is Rico Sanders's phone number?
AeroLeads has found 1 phone signal(s) with area code 404 for Rico Sanders at Florence Healthcare.
Where is Rico Sanders based?
Rico Sanders is based in Ellenwood, Georgia, United States while working with Florence Healthcare.
What companies has Rico Sanders worked for?
Rico Sanders has worked for Florence Healthcare, Liveperson, Pindrop, Cbeyond - Now A Birch Company, and At&T.
Who are Rico Sanders's colleagues at Florence Healthcare?
Rico Sanders's colleagues at Florence Healthcare include Juh Oliveira, Phillip Nesom, Shana Hunter, Micci Simons, Rn, Ocn, and Djordje Djordjevic.
How can I contact Rico Sanders?
You can use AeroLeads to view verified contact signals for Rico Sanders at Florence Healthcare, including work email, phone, and LinkedIn data when available.
What schools did Rico Sanders attend?
Rico Sanders holds Bachelor Of Information Technology, Information Technology - Informatics from Clayton State University.
What skills is Rico Sanders known for?
Rico Sanders is listed with skills including Telecommunications, Voip, Networking, Troubleshooting, Cisco Technologies, Switches, Managed Services, and Ip.
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