Ridhima Kumar Email & Phone Number

Delhi, India

• Can navigate the higher education academic environment successfully.• Practiced superior critical thinking, interpersonal, and communication skills, along with comfort working in a team environment.• Remotely attended all kick-off meetings, production meetings, daily meetings with the team, and all other identified meetings that require their participation.• Worked with the course developers at the university for the production of course content.• Coordinated multiple online course development activities, serving as a Batch Lead for online course production, updates, and maintenance.• Collaborated with remote faculty to prepare high-quality online courses, for academic and non-credit delivery.• Edited and organized electronic information to create high-quality, adult learning-oriented online course content.• Coordinated the production and/or acquisition of instructional materials, including video, graphics, animations, and interactive media elements.• In collaboration with faculty, produced instructional materials within the university’s Learning Management System.• Conducted quality assurance reviews of courses and other instructional materials.• Monitored and communicated textbook issues affecting course development and implementation.• Facilitated course approval process with academic department chairs upon completion of course development.• Coordinated course review cycles and facilitated course redevelopments and updates.• Coordinated project tasks and timelines to ensure timely execution of course production projects.• Engaged with internal peers in the collaborative design and development of online courses and related projects, if and when needed.

New Delhi, Delhi, India

Storyboarding for projects with TATA e-learning division and various Indian publishers.

New Delhi Area, India

New Delhi Area, India

Worked as a writer / editor for children’s books and magazines.

New Delhi Area, India

• Closely working and meeting up with children’s book segment of various publishing houses like OUP, CUP, HC, UGS, Rachna Sagar, Viva books etc. and designing houses like Magic Software Ltd. Along with this I have been working as a freelancer in the industry of fashion blogging, article writing, product Utility description writing etc. since 2014.• Managing the complete life cycle of the project starting from receiving the projects, sending them in a workable format to the composition team, monitoring the execution and ensuring that the end product is delivered in a timely manner with highest quality.• Interacting with the Clients on a continuous basis regarding the specifications of the projects, handling their queries, keeping them updated about the status of the current projects through live chats, e-mails and phones. (Customer Relations)• Planning jobs according to their due times and complexities, ensure systematic distribution of work amongst the teams, following up on the progress of the projects, and ensure overall co-ordination of the work between various teams and departments.• Managing teams of experts to collate work produced by different Groups.• Ensure maintenance of schedule fidelity.• Feasibility checks providing estimates with suggestions for projects in pipeline.• Analyzing the new projects received, understanding the clients’ requirements.• Dealing with the client to discuss on the schedule, queries and issues related to the project.• Organizing launch meeting (external and internal) and touching base with client and production team to resolve job related queries and deciding the workflow.• Bridging the gap between client and the production team.• Tracking of the project and sending Status reports and holding status calls with client.• To deliver final goods to client with quality, on scheduled time, and within the budget.

New Delhi Area, India

• Create, develop and manage content for Class I-VIII for all subjects.• Undertaking background research before start working on a subject and maintaining content consistency throughout the project.• Preparing storyboarding• Editing manuscripts and giving feedback of content as well as graphics• Work with a cross-departmental team, maintain and develop the master content calendar for all English content projects• Updating the content as per the client’s requirement and latest education structure• Copyedit and proofread all the content.• Work cooperatively with key team members, clients and vendors• Submitting material for publication in the required and expected format• Overseeing the work of indexers, typesetters and designers.• writing individual pieces, including using the technical skills of writing and being able to structure and plan individual projects• Assure web-based information is archived for future needs and reference

Responsibilities:• Facilitated classes at training center belonging to age group of 14 to 17. • Trained students in various aspects of personality development. • Gave lectures and exercises on conversational and written English. • Conducted role plays to boost confidence.• Groomed the students and enhanced their physical appearances to emanate confidence, professionalism.• Conducted examinations and took mock interviews.