Ridwan Darmawan
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Ridwan Darmawan Email & Phone Number

Mobile Customer Care Policy and Procedure Governance at Telkomsel
Location: Jakarta, Indonesia 5 work roles 2 schools
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Current company
Role
Mobile Customer Care Policy and Procedure Governance
Location
Jakarta, Indonesia
Company size

Who is Ridwan Darmawan? Overview

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Quick answer

Ridwan Darmawan is listed as Mobile Customer Care Policy and Procedure Governance at Telkomsel, a with 16433 employees, based in Jakarta, Indonesia. AeroLeads shows a matched LinkedIn profile for Ridwan Darmawan.

Ridwan Darmawan previously worked as Consumer Facing Self-service Process at Telkomsel and Corporate Program Control & Reporting at Telkomsel. Ridwan Darmawan holds Master Of Business Administration - Mba, Business Administration And Management, Strategic Management, 3.68 from Universitas Gadjah Mada (Ugm).

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Telkomsel

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Profile bio

About Ridwan Darmawan

Ridwan Darmawan is a Mobile Customer Care Policy and Procedure Governance at Telkomsel. They possess expertise in leadership, auditing, active learning, performance measurement, manufacturing productivity and 31 more skills. They is proficient in English.

Listed skills include Leadership, Auditing, Active Learning, Performance Measurement, and 32 others.

Current workplace

Ridwan Darmawan's current company

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Telkomsel
Telkomsel
Mobile Customer Care Policy and Procedure Governance
Jakarta, Indonesia
Website
Employees
16433
AeroLeads page
5 roles

Ridwan Darmawan work experience

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Mobile Customer Care Policy And Procedure Governance

Jakarta, Indonesia

Consumer Facing Self-Service Process

Jakarta, Indonesia

Corporate Program Control & Reporting

Jakarta Selatan, Jakarta, Indonesia

- Manage & prepare CEO presentation materials.- Manage implementation & provide materials of corporate meetings, such as Annual General Meeting of Shareholders (AGMS), Rapat Pimpinan (RAPIM) Telkom Group, Telkom Click, BoC & BoD Meeting.- Prepare, manage and control BoD resolutions reports and the company's strategic programs.- Develop information, reporting and analysis dashboards and applications for BoD.- Develop standardized reporting templates to the BoD.- Identify… Show more - Manage & prepare CEO presentation materials.- Manage implementation & provide materials of corporate meetings, such as Annual General Meeting of Shareholders (AGMS), Rapat Pimpinan (RAPIM) Telkom Group, Telkom Click, BoC & BoD Meeting.- Prepare, manage and control BoD resolutions reports and the company's strategic programs.- Develop information, reporting and analysis dashboards and applications for BoD.- Develop standardized reporting templates to the BoD.- Identify processes and coordinate with information users regarding reporting.- Coordinate with the Business Manager Team regarding company information and BoD presentation materials.- Providing data/information, analyzing high level reporting data & preparing information reports and BoD presentations.- Top program monitoring in Corporate Secretary Group Show less

Business Process Integration Analyst

Jakarta, Indonesia

- Identify user requirement (including Business Understanding, pain point analysis & analysis as is process)- Conduct business process analysis (Analyze root cause, generate solutions & design to be process)- Identify root causes and potential improvements- Develop improvement solutions that include new business process and information flows, system functionality that must be built, business case scenarios and required masters

Feb 2022 - Oct 2022

Quality System Foreman

Bekasi, West Java, Indonesia

1. New Model Audit for the following stages: Production Preparation, Initial Production Control & Regular I, II, III (4W & 2W Production)2. Conformity of Production (COP) Audit & Maintain Control Plan Update (4W & 2W Production). Ensure that product manufactured comply with EEC/UN regulations or export destination countries regulations. Both from parts, in process check, and final unit check (sampling & 100% check).3. ISO 9001:2015 Audit (4W, 2W Production & Non-Production). Conduct… Show more 1. New Model Audit for the following stages: Production Preparation, Initial Production Control & Regular I, II, III (4W & 2W Production)2. Conformity of Production (COP) Audit & Maintain Control Plan Update (4W & 2W Production). Ensure that product manufactured comply with EEC/UN regulations or export destination countries regulations. Both from parts, in process check, and final unit check (sampling & 100% check).3. ISO 9001:2015 Audit (4W, 2W Production & Non-Production). Conduct audits according to ISO 9001:2015 clauses.4. Risk Management (4W, 2W Production & Non-Production). Examine the risk management made by each section in PT Suzuki Indomobil Motor & PT Suzuki Indomobil Sales.5. Substance of Concern (SOC) Audit for Vendor. Conduct audits with the aim of checking parts supplied from vendor are free of hazardous materials. Show less

Oct 2019 - Jan 2022
Team & coworkers

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2 education records

Ridwan Darmawan education

FAQ

Frequently asked questions about Ridwan Darmawan

Quick answers generated from the profile data available on this page.

What company does Ridwan Darmawan work for?

Ridwan Darmawan works for Telkomsel.

What is Ridwan Darmawan's role at Telkomsel?

Ridwan Darmawan is listed as Mobile Customer Care Policy and Procedure Governance at Telkomsel.

Where is Ridwan Darmawan based?

Ridwan Darmawan is based in Jakarta, Indonesia while working with Telkomsel.

What companies has Ridwan Darmawan worked for?

Ridwan Darmawan has worked for Telkomsel, Pt Astra Honda Motor, and Pt. Suzuki Indomobil Motor.

Who are Ridwan Darmawan's colleagues at Telkomsel?

Ridwan Darmawan's colleagues at Telkomsel include Eza Beckti, Andri Nurana, I Putu Yoga Semadi, Intan Zahra, and Umi Wafiy.

How can I contact Ridwan Darmawan?

You can use AeroLeads to view verified contact signals for Ridwan Darmawan at Telkomsel, including work email, phone, and LinkedIn data when available.

What schools did Ridwan Darmawan attend?

Ridwan Darmawan holds Master Of Business Administration - Mba, Business Administration And Management, Strategic Management, 3.68 from Universitas Gadjah Mada (Ugm).

What skills is Ridwan Darmawan known for?

Ridwan Darmawan is listed with skills including Leadership, Auditing, Active Learning, Performance Measurement, Manufacturing Productivity, Public Speaking, Industrial Engineering, and Human Resources.

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