Riham Assem Refaat Email & Phone Number

Cairo, Egypt

1. Market Research and Analysis: - Conduct thorough market research to identify potential customers, market trends, and competitor activities. - Analyze market data to identify new business opportunities, emerging markets, and customer preferences. - Stay updated on industry developments, new product launches, and technological advancements in the imported furniture sector2. Business Development: - Develop and implement strategies to expand the company's customer base, both domestically and internationally. - Identify and establish relationships with key decision-makers, architects, interior designers, and contractors to generate leads and secure new business. - Collaborate with the marketing team to create effective promotional campaigns, sales collateral, and digital marketing initiatives to support business development efforts. - Attend industry events, trade shows, and conferences to network and promote the company's products and services3. Client Relationship Management: - Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention. - Act as a trusted advisor to clients, understanding their needs, and providing tailored solutions to meet their requirements. - Conduct regular client meetings, presentations, and negotiations to secure repeat business and upsell additional products or services.4. Sales and Revenue Generation: - Develop and execute sales strategies to achieve revenue targets and maximize profitability. - Prepare and deliver persuasive sales presentations to key stakeholders, demonstrating the value and benefits of the company's imported furniture offerings. - Collaborate with the sales team to generate accurate sales forecasts and track progress against targets. - Monitor sales performance, analyze sales data, and identify areas for improvement

Cairo, Egypt

Develop a business plan and sales strategy for the market that ensures attainment of company sales goals and profitabilityPrepares action plans by individuals as well as by team for effective search of sales leads and prospectsOrganising exhibitions ,events and photo shoots ( Le Marche – Cairo Design Week- The Design Show- La Casa) The ability to remain patient and calm during stressful situationsImprove customer service experience, create engaged customers and facilitate organic growthTake ownership of customers issues and follow problems through to resolutionEnsure that all Booking/ Orders are delivered on-time, within scope and within budgetAnalyse statistics and compile accurate reports Control resources and utilise assets to achieve qualitative and quantitative targetsAdhere to and manage the approved budgetMaintaining and improving the company’s inventory situation by analysing inventory statisticsPlacing inventory orders and tracking shipments Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.Build and promote strong,long-lasting customer relationships by partnering with them and understanding their needs Assist in the development and implementation of marketing plans as needed.Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

Cairo, Egypt

Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolutionManage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer servicePartner with cross-functional teams to improve proprietary tools and systemsWork closely with legal and safety departments to ensure that activities remain compliantOversee materials and inventoryConduct budget reviews and report cost plans to upper management

Giza Governorate, Egypt

My Job Description Is : - Training and Managing new and old staff.- Auditing the warehouse and the showroom.- Meeting clients and handling all their comments and complains .- Placing and Following up on new orders.- Conducting sales analysis on a monthly basis.- Analyzing market trends and competition.- Reporting to top management.-Gathering market and customer information and providing feedback on future buying trends.-Advising on forth coming product developments and discussing special promotions..-Checking quantities of goods on display and in stock-Building a long-term relationship with the customer -Showroom responsibility ( Furnishing – check prices , decorations, handling everything with staff and clients , etc )- Planning and Implementing new refreshments and putting new orders -Gathering feedback through contacting clients and conducting market survey-Get Showroom Target- Teaching new staff how to make quotations to clients - Drawing 3D- Monitor the team's performance and motivate them to reach targets -Responsible about the Social Media

Egypt

Master Of Business Administration - Mba, Business Administration And Management, General

Master'S Degree, Basics Of Supply Chain

Education record